Employee Records
Front Office Assistant
The Cavendish London
Full Time
1 Year Experience
Coins Icon £24600 / Year
Front Office Assistant
The Cavendish London

Full Time
1 Year Experience
Coins Icon £24600 / Year
Skills
Time Management
Customer Service
Multitasking
Organisation Skills
Attention to Detail
Customer Focus
+3
Description

We are looking for charming and thoughtful individuals with a passion for service excellence to join our team as a Front Office Assistant.

As a Front Office Assistant you will:

  • Be highly courteous and give our guests a memorable welcome and lasting impression
  • Provide exceptional service by demonstrating full knowledge of our products, services and facilities
  • Ensure that the daily task list is completed effectively
  • Work collaboratively with your colleagues to deliver captivating experiences
  • Take initiative in accommodating our guests needs in a resourceful manner


Successful Front Office Assistants have:

  • Excellent guest engagement skills
  • An ability to bring the guest experience to life throughout the hotel
  • Willingness to learn and work with IT systems quickly
  • The ability to communicate and organize yourself in line with different guest expectations
  • A good command of English is essential, a second language is advantageous

In return, we offer:

  • Genuine career opportunities within our business
  • Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
  • Employee recognition scheme through guests and fellow team members
  • Refer a Friend bonus
  • Employee stay rates throughout Europe (after passing probation)
  • A PERKBOX subscription with benefits, retail discounts and savings available from your first day
  • Staff incentives when you and the team perform!
  • Employee Assistance Programme
  • A daily travel allowance for every day you come to work
  • Team meals when on duty


About us:

Nestled in the heart of London’s Mayfair, The Cavendish London is our 4-star deluxe hotel, boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London.

The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA.

We are looking for charming and thoughtful individuals with a passion for service excellence to join our team as a Front Office Assistant.

As a Front Office Assistant you will:

  • Be highly courteous and give our guests a memorable welcome and lasting impression
  • Provide exceptional service by demonstrating full knowledge of our products, services and facilities
  • Ensure that the daily task list is completed effectively
  • Work collaboratively with your colleagues to deliver captivating experiences
  • Take initiative in accommodating our guests needs in a resourceful manner


Successful Front Office Assistants have:

  • Excellent guest engagement skills
  • An ability to bring the guest experience to life throughout the hotel
  • Willingness to learn and work with IT systems quickly
  • The ability to communicate and organize yourself in line with different guest expectations
  • A good command of English is essential, a second language is advantageous

In return, we offer:

  • Genuine career opportunities within our business
  • Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
  • Employee recognition scheme through guests and fellow team members
  • Refer a Friend bonus
  • Employee stay rates throughout Europe (after passing probation)
  • A PERKBOX subscription with benefits, retail discounts and savings available from your first day
  • Staff incentives when you and the team perform!
  • Employee Assistance Programme
  • A daily travel allowance for every day you come to work
  • Team meals when on duty


About us:

Nestled in the heart of London’s Mayfair, The Cavendish London is our 4-star deluxe hotel, boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London.

The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA.