Restaurant Manager – Job Description

As Restaurant Manager, you will be responsible for maintaining the high standards of service and quality that our guests have come to expect in both our Summertown & Jericho restaurants. This role requires strong leadership, excellent communication skills, and the ability to work well under pressure while fostering a warm and welcoming atmosphere.

This is a full time, hands-on, floor based role across both Mamma Mia sites.

About us…

Mamma Mia is renowned for its handmade pizza, fabulous pasta dishes, and hospitality. We first opened our doors in Summertown in 1981 with our Jericho location opening in 2010. For decades, our beloved neighbourhood restaurants have been a staple in the Oxford community. We pride ourselves on our excellent reputation and the loyalty of our many regular guests.

We’re an independent business with a strong focus on fresh, authentic handmade pizza and Italian cuisine. We are proud to welcome guests from near and far to deliver what we like to call casual excellence; high-quality dishes, friendly and attentive service, in a neighbourhood environment.

About the role…

Key responsibilities:

·         Oversee day-to-day operations from the floor, ensuring seamless service.

·         Support, develop and motivate the Front of House team.

·         Train new members of staff, ensuring our exacting standards are understood and upheld at all times.

·         Work closely with Head Chef to ensure that our full menu offerings are consistently delivered to a high standard.

·         Manage inventory levels and order supplies as needed.

·         Maintain and streghten our excellent customer relationships.

·         Build new partnerships with local businesses.

·         Manage restaurant bookings (online, phone, email) to ensure we are maximising our table plans.

·         Manage the rota for both Summertown and Jericho locations, knowing when to adjust based on business needs.

About you…

The ideal candidate is someone who shares our commitment to quality, hospitality, and who enjoys working in fast-paced customer-facing role.

Essential:

·         Strong previous experience in hospitality.

·         Knowedge of food safety standards and regulations.

·         Excellent leadership skills, able to motivate and inspire others.

·         Proficiency in restaurant management and point-of-sale systems.

·         Financial acumen and budgeting experience.

·         A genuine passion for building and maintaing strong community relationships.

Desirable:

·         Restaurant Management experience.

·         Intercultural communiciation and language skills

What we offer…

·         A competitive package to £50k per annum inclusive of TRONC.

·         30% off food and drink at any of our three Oxford restaurants.

·         Ongoing training and development opportunities.

If you think you’d be the right fit, we’d love to hear from you.

To apply, send your CV and a short cover letter to jasonspallini@fullcity.co.uk.

Restaurant Manager – Job Description

As Restaurant Manager, you will be responsible for maintaining the high standards of service and quality that our guests have come to expect in both our Summertown & Jericho restaurants. This role requires strong leadership, excellent communication skills, and the ability to work well under pressure while fostering a warm and welcoming atmosphere.

This is a full time, hands-on, floor based role across both Mamma Mia sites.

About us…

Mamma Mia is renowned for its handmade pizza, fabulous pasta dishes, and hospitality. We first opened our doors in Summertown in 1981 with our Jericho location opening in 2010. For decades, our beloved neighbourhood restaurants have been a staple in the Oxford community. We pride ourselves on our excellent reputation and the loyalty of our many regular guests.

We’re an independent business with a strong focus on fresh, authentic handmade pizza and Italian cuisine. We are proud to welcome guests from near and far to deliver what we like to call casual excellence; high-quality dishes, friendly and attentive service, in a neighbourhood environment.

About the role…

Key responsibilities:

·         Oversee day-to-day operations from the floor, ensuring seamless service.

·         Support, develop and motivate the Front of House team.

·         Train new members of staff, ensuring our exacting standards are understood and upheld at all times.

·         Work closely with Head Chef to ensure that our full menu offerings are consistently delivered to a high standard.

·         Manage inventory levels and order supplies as needed.

·         Maintain and streghten our excellent customer relationships.

·         Build new partnerships with local businesses.

·         Manage restaurant bookings (online, phone, email) to ensure we are maximising our table plans.

·         Manage the rota for both Summertown and Jericho locations, knowing when to adjust based on business needs.

About you…

The ideal candidate is someone who shares our commitment to quality, hospitality, and who enjoys working in fast-paced customer-facing role.

Essential:

·         Strong previous experience in hospitality.

·         Knowedge of food safety standards and regulations.

·         Excellent leadership skills, able to motivate and inspire others.

·         Proficiency in restaurant management and point-of-sale systems.

·         Financial acumen and budgeting experience.

·         A genuine passion for building and maintaing strong community relationships.

Desirable:

·         Restaurant Management experience.

·         Intercultural communiciation and language skills

What we offer…

·         A competitive package to £50k per annum inclusive of TRONC.

·         30% off food and drink at any of our three Oxford restaurants.

·         Ongoing training and development opportunities.

If you think you’d be the right fit, we’d love to hear from you.

To apply, send your CV and a short cover letter to jasonspallini@fullcity.co.uk.