GAUCHO are looking for an enthusiastic and passionate Table Host to join our Covent Garden Restaurant Team! The ideal candidate will be proactive, have a positive mindset and work well within a team. You will be GAUCHO ambassador, embedding the company values with our guests and team members.
The successful candidate will be:
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- Eager to learn and want to grow within the company.
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- Enthusiastic, energetic and have the ability to work well within a team
- Trustworthy, polite and professional.
- Well organised, well-presented and has meticulous attention to detail
- Can-do positive attitude and a natural achiever
- A good level of English
- Previous experience working in a guest-facing role
Training and benefits
- 50% off your food bill at all GAUCHO restaurants
- Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme
- Industry leading employee welfare platform focussed on wellbeing and development
- Gym membership discounts
- Career development and progression.
Key Responsibilities of a Table Host
- Work with the restaurant team to offer an exceptional GAUCHO experience to all our guests through heightened hospitality.
- Be the face of Gaucho and demonstrate service excellence while following the GAUCHO Cycle of Service and standards.
- Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices.
- Support and assist the management team to maximise sales revenues by driving covers and average spend per head.
- Ensure all guest orders are received and processed professionally and accurately.
- Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures.
Requirements for a GAUCHO Table Host
- Demonstrate warmth and empathy towards guests and colleagues
- To always take a positive approach to your own role acting as a role model to all new members of the team
- Work well within a team (be a team player) and a fast-paced environment
- Be approachable and well mannered
- Be professional and respectful at all times
- Have fun
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