Reception Manager

Gaucho are looking for an enthusiastic and experienced Reception Manager! The ideal candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests, and be a Gaucho ambassador. We are looking for someone with previous Receptionist & restaurant experience, and experience managing a team.

Training and benefits for the Reception Manager
• 50% off your bill at all Gaucho and M Restaurants
• Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform
• Training in the Gaucho academy
• Career development and training
• Staff food breakfast and lunchtime of every day worked

Key responsibilities for the Reception Manager
• To work with or develop suitable strategies & reservation that optimise restaurant capacity
• To regularly review adherence to all agreed systems and correct where necessary
• Floor plan and section management with recordable history of section allocation
• Allocate tasks to members of the team adjusting according to service requirements
• Collation of guest database through accurate records and database systems
• Staffing Levels managed including costed rotas, holiday management and productivity management
• To understand and pro-actively work towards all cover growth targets for the business

Requirements for the Reception Manager
• Previous experience as a Head/Senior Receptionist
• Enthusiasm for hospitality, and a fast-paced working environment
• A warm and hospitable personality
• Strong leadership skills

Gaucho are looking for an enthusiastic and experienced Reception Manager! The ideal candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests, and be a Gaucho ambassador. We are looking for someone with previous Receptionist & restaurant experience, and experience managing a team.

Training and benefits for the Reception Manager
• 50% off your bill at all Gaucho and M Restaurants
• Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform
• Training in the Gaucho academy
• Career development and training
• Staff food breakfast and lunchtime of every day worked

Key responsibilities for the Reception Manager
• To work with or develop suitable strategies & reservation that optimise restaurant capacity
• To regularly review adherence to all agreed systems and correct where necessary
• Floor plan and section management with recordable history of section allocation
• Allocate tasks to members of the team adjusting according to service requirements
• Collation of guest database through accurate records and database systems
• Staffing Levels managed including costed rotas, holiday management and productivity management
• To understand and pro-actively work towards all cover growth targets for the business

Requirements for the Reception Manager
• Previous experience as a Head/Senior Receptionist
• Enthusiasm for hospitality, and a fast-paced working environment
• A warm and hospitable personality
• Strong leadership skills