Reservations & Groups Executive (Revenue-Focused)

Barcelona | Central Reservations | Full-time | Monday–Friday

Join Generator

At Generator, we don’t just sell beds — we create experiences in some of the world’s most exciting cities.

Recognised by Fast Company as one of the Top 50 Most Innovative Companies, we are growing fast — and building a Central Reservations team that directly drives our global revenue.

This Is Not a Typical Reservations Role

This is where sales meets operations.

If you’re looking for a purely administrative role, this isn’t it.
Here, your impact is measurable — in conversion, revenue, and client relationships.

You will:

• Manage high-value group business
• Drive conversion and revenue performance
• Work across international markets and multiple channels
• Be part of a centralised, high-performance CRO (Central Reservations Office)

What You’ll Own

• Manage group reservations across direct, OTA, and wholesale channels
• Proactively convert enquiries into confirmed business
• Build, negotiate, and optimise group quotes, including upselling opportunities
• Take full ownership of billing, deposits, and payment processes
• Ensure accuracy and efficiency across systems and platforms
• Collaborate with Revenue, Sales, and Operations to maximise results
• Build strong, lasting relationships with clients and partners

What We’re Looking For

• Fluent English + French (additional languages are a strong plus)
• Solid experience in hotel reservations (groups preferred) and customer service
• Ability to manage high volume and complexity with confidence
• Strong commercial mindset — you don’t just quote, you convert
• Excellent organisation, prioritisation, and time management skills
• Natural communicator with strong relationship-building ability
• Comfortable in a fast-paced, performance-driven environment

Tech & Tools

• Experience with PMS systems (MEWS is a plus)
• Familiar with OTAs, wholesale platforms, and booking channels
• Good working knowledge of Microsoft Office

What’s In It For You

• ? Competitive base salary + performance incentives
• ? Additional sales bonus directly linked to your conversion and revenue impact
• ? Birthday day off
• ? 2 free nights per year across Generator & Freehand properties
• ✈️ Staff rates for you, friends & family worldwide
• ?️ Gym membership contribution
• ? Continuous learning & development tools
• ? Social events and a vibrant, international team culture

Work Schedule

• Monday to Friday
• No weekends
• Stable working hours supporting a strong work-life balance

Career Growth

This is more than a job — it’s a career accelerator within a growing multinational company.

You’ll gain exposure and have opportunities to grow into:

• Senior Reservations / Key Accounts
• Revenue Management
• Sales or Commercial roles
• Team Leadership in an international environment

Why This Role Stands Out

• Work in a centralised expert hub managing complex, high-value bookings
• Gain exposure to international markets across Europe
• Move beyond operations into true commercial and revenue impact
• Join a company that is growing, evolving, and investing in its people

Apply Now

If you’re ready to move beyond transactional reservations and step into a role where you can drive revenue, influence outcomes, and grow your career, we want to hear from you.

“Turn enquiries into revenue. Turn a job into a career. Join Generator.”

Reservations & Groups Executive (Revenue-Focused)

Barcelona | Central Reservations | Full-time | Monday–Friday

Join Generator

At Generator, we don’t just sell beds — we create experiences in some of the world’s most exciting cities.

Recognised by Fast Company as one of the Top 50 Most Innovative Companies, we are growing fast — and building a Central Reservations team that directly drives our global revenue.

This Is Not a Typical Reservations Role

This is where sales meets operations.

If you’re looking for a purely administrative role, this isn’t it.
Here, your impact is measurable — in conversion, revenue, and client relationships.

You will:

• Manage high-value group business
• Drive conversion and revenue performance
• Work across international markets and multiple channels
• Be part of a centralised, high-performance CRO (Central Reservations Office)

What You’ll Own

• Manage group reservations across direct, OTA, and wholesale channels
• Proactively convert enquiries into confirmed business
• Build, negotiate, and optimise group quotes, including upselling opportunities
• Take full ownership of billing, deposits, and payment processes
• Ensure accuracy and efficiency across systems and platforms
• Collaborate with Revenue, Sales, and Operations to maximise results
• Build strong, lasting relationships with clients and partners

What We’re Looking For

• Fluent English + French (additional languages are a strong plus)
• Solid experience in hotel reservations (groups preferred) and customer service
• Ability to manage high volume and complexity with confidence
• Strong commercial mindset — you don’t just quote, you convert
• Excellent organisation, prioritisation, and time management skills
• Natural communicator with strong relationship-building ability
• Comfortable in a fast-paced, performance-driven environment

Tech & Tools

• Experience with PMS systems (MEWS is a plus)
• Familiar with OTAs, wholesale platforms, and booking channels
• Good working knowledge of Microsoft Office

What’s In It For You

• ? Competitive base salary + performance incentives
• ? Additional sales bonus directly linked to your conversion and revenue impact
• ? Birthday day off
• ? 2 free nights per year across Generator & Freehand properties
• ✈️ Staff rates for you, friends & family worldwide
• ?️ Gym membership contribution
• ? Continuous learning & development tools
• ? Social events and a vibrant, international team culture

Work Schedule

• Monday to Friday
• No weekends
• Stable working hours supporting a strong work-life balance

Career Growth

This is more than a job — it’s a career accelerator within a growing multinational company.

You’ll gain exposure and have opportunities to grow into:

• Senior Reservations / Key Accounts
• Revenue Management
• Sales or Commercial roles
• Team Leadership in an international environment

Why This Role Stands Out

• Work in a centralised expert hub managing complex, high-value bookings
• Gain exposure to international markets across Europe
• Move beyond operations into true commercial and revenue impact
• Join a company that is growing, evolving, and investing in its people

Apply Now

If you’re ready to move beyond transactional reservations and step into a role where you can drive revenue, influence outcomes, and grow your career, we want to hear from you.

“Turn enquiries into revenue. Turn a job into a career. Join Generator.”