Data validation & Back office support assistant  – Central Reservations Office (CRO)

Barcelona

Back office Assistant

Central Reservations Office (CRO)

About Generator

At Generator, we don’t just offer accommodation — we create social and lifestyle experiences in some of Europe’s most exciting destinations.

Recognised for combining design-led hospitality with vibrant social spaces, Generator operates a unique portfolio of hostels and hotels across major international cities. Our teams are dynamic, multicultural, fast-paced, and passionate about delivering exceptional guest experiences while continuously driving innovation and commercial performance.

Our Central Reservations Office (CRO) plays a key role in supporting multiple Generator properties across Europe, working closely with Operations, Revenue, Sales, and Finance teams to maximise performance and revenue opportunities.

Joining Generator means becoming part of an international environment where you will have the opportunity to learn, grow, and gain real exposure to how a modern hospitality business operates behind the scenes.

About the Role

We are looking for a proactive, analytical, and detail-oriented Administrative who would like to gain hands-on experience in hospitality operations, data validation,  reporting, and back-office administration within an international and fast-paced environment.

This  is an excellent opportunity for someone who wants to understand how a multi-property commercial and reservations operation works while developing strong administrative, analytical, and operational skills.

What You Will Do

You will support the CRO management team across several operational and administrative areas:

Data Validation & Reporting Support

• Assist with data validation and quality checks across systems
• performance reports.
• Help maintain Excel trackers and reporting tools.
• Help identify inconsistencies, missing information, or data accuracy issues.

Operational Support

• Support the team during high-volume operational periods.
• Assist with coordination between CRO and other departments such as Operations, Sales, Revenue, and Finance.
• Contribute to internal improvement projects and process optimization initiatives.
• Provide administrative support for operational and commercial projects when needed.

What We Are Looking For

• Currently studying Business Administration, Hospitality, HR, Tourism, Finance, or a related field.
• Strong organizational and administrative skills.
• Comfortable working with Excel, PowerPoint, and reporting tools.
• Good analytical mindset and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication and teamwork skills.
• Fluent English (additional languages are a plus).
• Proactive, curious, reliable, and eager to learn.

What You Will Gain

✨ Hands-on experience within an international hospitality commercial environment
✨ Exposure to operational reporting, data validation, HR coordination, and back-office management
✨ Understanding of how multi-property hospitality operations function behind the scenes
✨ Experience working with commercial, operational, and performance-driven teams
✨ The opportunity to contribute to real business projects and process improvements
✨ Development of analytical, organizational, and professional communication skills

What’s In It For You

• Competitive salary 
• Birthday day off
• 2 free nights per year across Generator & Freehand properties
• ✈️ Staff rates for you, friends & family worldwide
• Gym membership contribution
• Continuous learning & leadership development opportunities
• Social events and a vibrant, international culture

Work Schedule

• Monday to Friday
• No weekends
• Stable working hours supporting work-life balance

Career Growth

This role offers strong exposure across commercial functions and international operations, with future growth opportunities.

“Lead people. Drive revenue. Shape global performance. Join Generator.”

Data validation & Back office support assistant  – Central Reservations Office (CRO)

Barcelona

Back office Assistant

Central Reservations Office (CRO)

About Generator

At Generator, we don’t just offer accommodation — we create social and lifestyle experiences in some of Europe’s most exciting destinations.

Recognised for combining design-led hospitality with vibrant social spaces, Generator operates a unique portfolio of hostels and hotels across major international cities. Our teams are dynamic, multicultural, fast-paced, and passionate about delivering exceptional guest experiences while continuously driving innovation and commercial performance.

Our Central Reservations Office (CRO) plays a key role in supporting multiple Generator properties across Europe, working closely with Operations, Revenue, Sales, and Finance teams to maximise performance and revenue opportunities.

Joining Generator means becoming part of an international environment where you will have the opportunity to learn, grow, and gain real exposure to how a modern hospitality business operates behind the scenes.

About the Role

We are looking for a proactive, analytical, and detail-oriented Administrative who would like to gain hands-on experience in hospitality operations, data validation,  reporting, and back-office administration within an international and fast-paced environment.

This  is an excellent opportunity for someone who wants to understand how a multi-property commercial and reservations operation works while developing strong administrative, analytical, and operational skills.

What You Will Do

You will support the CRO management team across several operational and administrative areas:

Data Validation & Reporting Support

• Assist with data validation and quality checks across systems
• performance reports.
• Help maintain Excel trackers and reporting tools.
• Help identify inconsistencies, missing information, or data accuracy issues.

Operational Support

• Support the team during high-volume operational periods.
• Assist with coordination between CRO and other departments such as Operations, Sales, Revenue, and Finance.
• Contribute to internal improvement projects and process optimization initiatives.
• Provide administrative support for operational and commercial projects when needed.

What We Are Looking For

• Currently studying Business Administration, Hospitality, HR, Tourism, Finance, or a related field.
• Strong organizational and administrative skills.
• Comfortable working with Excel, PowerPoint, and reporting tools.
• Good analytical mindset and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication and teamwork skills.
• Fluent English (additional languages are a plus).
• Proactive, curious, reliable, and eager to learn.

What You Will Gain

✨ Hands-on experience within an international hospitality commercial environment
✨ Exposure to operational reporting, data validation, HR coordination, and back-office management
✨ Understanding of how multi-property hospitality operations function behind the scenes
✨ Experience working with commercial, operational, and performance-driven teams
✨ The opportunity to contribute to real business projects and process improvements
✨ Development of analytical, organizational, and professional communication skills

What’s In It For You

• Competitive salary 
• Birthday day off
• 2 free nights per year across Generator & Freehand properties
• ✈️ Staff rates for you, friends & family worldwide
• Gym membership contribution
• Continuous learning & leadership development opportunities
• Social events and a vibrant, international culture

Work Schedule

• Monday to Friday
• No weekends
• Stable working hours supporting work-life balance

Career Growth

This role offers strong exposure across commercial functions and international operations, with future growth opportunities.

“Lead people. Drive revenue. Shape global performance. Join Generator.”