We need an exceptional and passionate Housekeeping Manager to join our team in Hamburg. If you are an inspiring leader and communicator, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience & be a part of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand.

WHO ARE WE

Generator is redefining social hospitality. Born in London, we’ve grown into a global brand with culturally connected spaces across Europe and beyond. Recognised as one of Fast Company’s Top 50 Most Innovative Companies globally, we continue to challenge convention, evolve constantly, and raise the bar within our industry.

Backed by Brookfield, we are entering an exciting new phase of growth, with the scale and stability to strengthen our global position. At our core, we create safe, vibrant, and seriously social spaces inspired by the cities we call home - all driven by one simple mission: BE YOURSELF.

ABOUT GENERATOR HAMBURG

Generator Hamburg is located in the heart of the city, opposite Hauptbahnhof station. John, Paul, George and Ringo once recorded here before they hit the big time. Now it's a hostel, a bar, a morning café, an art house and a favourite neighbourhood hangout. With work by local artist Till Keifer and design touches such as exposed brick walls and floor-to-ceiling windows, you'll feel right at home in this smart and cosy hostel.

 NUTS AND BOLTS OF THE JOB

• Oversees the daily operations of the Housekeeping department, including bedrooms and public areas, ensuring they are maintained and consistent with company standards
• Respond to all guest requests and guest opportunities in a timely and efficient manner to ensure guest satisfaction
• Be commercially aware, understanding the importance of working within costs & departmental budgets
• Dealing with suppliers of linen, cleaning materials and guest supplies
• Oversees the repair and service requests for maintenance issues; ensures all service work is completed in a timely manner
• Take accountability for managing laundry and labour controls
• Have an eye for detail and ensure brand standards are adhered to
• Manage, train and inspire the team, driving performance through hands on leadership
• Facilitate the flow of information throughout the department, by organising regular handovers and team meetings
• Demonstrate knowledge of health and safety compliance inclusive of COSHH. Manage all audit processes to a high standard, ensuring 100% Health and Safety compliance throughout the hotel

Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

WHAT’S IN YOUR DNA

• Must be highly customer focused with excellent communication skills
• Must be highly organised and well versed in completing paperwork
• Will be an excellent team player whilst having first class attention to detail
• Possess the ability to keep staff motivated during long and demanding shift
• Flexible approach towards working hours
• To be considered for this position you must have the right to work in the EU and speak English and German
  

 YOUR ROCK STAR EXPERIENCE

• 3 years’ experience in a similar position in the hospitality industry 
• Working knowledge in all aspects of Housekeeping Department
• Experience with PMS hotel systems

OUR GLOBAL EMPLOYEE BENEFITS

• Birthday holiday in addition to your yearly holiday allocation
• Employee Bounty Program providing opportunities to earn a compensation for new hire referrals with no cap on number of referrals made 
• Company contribution towards gym membership fees for all eligible employees – look good, feel good, work good
• Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback
• 2 free nights’ accommodation across any of our Generator properties globally
• Reduced room rates for staff as well as friends and family members (we operate in several locations across Europe & US so your next holiday is sorted)
• International career opportunities so you can travel the world while working with us (win-win!)
• Social events, celebrations calendar & various employee recognition schemes – we never ever need an excuse to let our hair down!
• Online learning tools to help you develop, learn and grow

That's cool. Send us your application in English. If you’ve got questions, get in touch!

Also, check out jobs.staygenerator.com or our social media pages. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you.

Join us and help us achieve our Vision! 

We need an exceptional and passionate Housekeeping Manager to join our team in Hamburg. If you are an inspiring leader and communicator, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience & be a part of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand.

WHO ARE WE

Generator is redefining social hospitality. Born in London, we’ve grown into a global brand with culturally connected spaces across Europe and beyond. Recognised as one of Fast Company’s Top 50 Most Innovative Companies globally, we continue to challenge convention, evolve constantly, and raise the bar within our industry.

Backed by Brookfield, we are entering an exciting new phase of growth, with the scale and stability to strengthen our global position. At our core, we create safe, vibrant, and seriously social spaces inspired by the cities we call home - all driven by one simple mission: BE YOURSELF.

ABOUT GENERATOR HAMBURG

Generator Hamburg is located in the heart of the city, opposite Hauptbahnhof station. John, Paul, George and Ringo once recorded here before they hit the big time. Now it's a hostel, a bar, a morning café, an art house and a favourite neighbourhood hangout. With work by local artist Till Keifer and design touches such as exposed brick walls and floor-to-ceiling windows, you'll feel right at home in this smart and cosy hostel.

 NUTS AND BOLTS OF THE JOB

• Oversees the daily operations of the Housekeeping department, including bedrooms and public areas, ensuring they are maintained and consistent with company standards
• Respond to all guest requests and guest opportunities in a timely and efficient manner to ensure guest satisfaction
• Be commercially aware, understanding the importance of working within costs & departmental budgets
• Dealing with suppliers of linen, cleaning materials and guest supplies
• Oversees the repair and service requests for maintenance issues; ensures all service work is completed in a timely manner
• Take accountability for managing laundry and labour controls
• Have an eye for detail and ensure brand standards are adhered to
• Manage, train and inspire the team, driving performance through hands on leadership
• Facilitate the flow of information throughout the department, by organising regular handovers and team meetings
• Demonstrate knowledge of health and safety compliance inclusive of COSHH. Manage all audit processes to a high standard, ensuring 100% Health and Safety compliance throughout the hotel

Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

WHAT’S IN YOUR DNA

• Must be highly customer focused with excellent communication skills
• Must be highly organised and well versed in completing paperwork
• Will be an excellent team player whilst having first class attention to detail
• Possess the ability to keep staff motivated during long and demanding shift
• Flexible approach towards working hours
• To be considered for this position you must have the right to work in the EU and speak English and German
  

 YOUR ROCK STAR EXPERIENCE

• 3 years’ experience in a similar position in the hospitality industry 
• Working knowledge in all aspects of Housekeeping Department
• Experience with PMS hotel systems

OUR GLOBAL EMPLOYEE BENEFITS

• Birthday holiday in addition to your yearly holiday allocation
• Employee Bounty Program providing opportunities to earn a compensation for new hire referrals with no cap on number of referrals made 
• Company contribution towards gym membership fees for all eligible employees – look good, feel good, work good
• Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback
• 2 free nights’ accommodation across any of our Generator properties globally
• Reduced room rates for staff as well as friends and family members (we operate in several locations across Europe & US so your next holiday is sorted)
• International career opportunities so you can travel the world while working with us (win-win!)
• Social events, celebrations calendar & various employee recognition schemes – we never ever need an excuse to let our hair down!
• Online learning tools to help you develop, learn and grow

That's cool. Send us your application in English. If you’ve got questions, get in touch!

Also, check out jobs.staygenerator.com or our social media pages. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you.

Join us and help us achieve our Vision!