CLUSTER REVENUE MANAGER - OVERVIEW

A unique opportunity has become available for a knowledgeable, experienced and commercially astute Cluster Revenue Manager to join our Revenue Management team based in Generator HQ. As a Cluster Revenue Manager, you will be confident in dealing with people, experienced in executing strategies to grow the business and possess a warm and friendly personality. Please note this role is a full time, office-based role.

WHO ARE WE

Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels.

No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants an awesome Cluster Revenue Manager for our Generator HQ, based out of the WeWork in Hammersmith offering sate of the art facilities and amenities.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.

BEING YOURSELF is the key to bringing the Generator story and brand to life.

NUTS AND BOLTS OF THE JOB

• Work closely with the Revenue Management team, General Managers, Sales and Reservation teams of the cluster you are looking after
• Analyse trends in data to develop winning revenue management strategies and outperform your competitive set
• Maximise total revenue of the property through business mix optimisation and rate manipulation
• Provide ongoing insight about revenue performance of your cluster to all stakeholders
• Forecast demand per market segment for your cluster and provide supporting commentary to the management
• Produce annual budgets per segment; participate in the process of delivering the annual sales & marketing plan
• Manage the overbooking strategies for your cluster to maximise occupancy levels
• Monitor and control all functions of the revenue management system and the accuracy of the reporting solution
• Liaise with your colleagues from e-commerce, distribution and marketing to drive additional business
• Be commercially savvy in exploring new distribution channels and technology partners for Generator
• Take the initiative to proactively adapt strategy and tactics in changing market conditions

 Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

WHAT’S IN YOUR DNA

• Highly organised, creative and forward-thinking problem solver
• Inquisitive, logical and objective in your approach to systems setup
• Knowledgeable of revenue management theory
• A strong and clear communicator to all levels of the business
• Resilient, determined, driven and inspired to achieve challenging targets
• An optimistic, independent self-starter with a knack for identifying business opportunities
• Willing and able to travel internationally
• You must be eligible to work in the UK to be considered for this role

YOUR ROCK STAR EXPERIENCE

• At least 3 years of experience in hospitality revenue management
• Knowledgeable of the global travel and accommodation market
• Fluent in English. Other languages will be appreciated
• Outstanding time management & ability to work under pressure
• Excellent written and verbal communication skills
• Technically proficient with the full range of hospitality systems; e.g. Property Management Systems, Revenue Management Systems, Channel Managers and Microsoft Office products

OUR HQ EMPLOYEE BENEFITS (there’s ton’s of them & ever increasing!)

Welcome to the World of Awesome HQ Benefits! ?✨

• Birthday Bliss: Celebrate your special day with an extra holiday! Yep, that's right—double the joy with 25 days plus a bonus birthday break!
• Fertility Fiesta: Need a little extra support on your fertility journey? We've got your back with up to three days of paid leave for fertility treatments. Your path to parenthood just got a boost!
• Wagestream: Financial flexibility at your fingertips. Get paid as you go! We offer Wagestream to give you control of your finances by giving you access to your earned wages anytime.
• Bounty Bonanza: Turn your network into a goldmine! Introducing the Employee Bounty Program—earn sweet compensation for every referral, and there's no cap! It's not just a job; it's your profitable side-hustle! ?
• Fit and Fabulous: We're all about that work-life-gym balance! Enjoy a company contribution towards your gym membership, plus exclusive access to the WeWork fitness centre including showers. Look good, feel good, work good!
• Ideas Rocket: Got a genius suggestion? Make it rain with our Ideas Award! The employee with the most valuable suggestion each quarter gets double pay for a month. Innovation pays off—literally!
• Life's Assurance: We've got your back with employer-funded life assurance—double your base salary in lump sum payments for peace of mind in case the unexpected happens.
• Income Protection: Cover your bases with employer-funded income protection—50% of your base salary for those times when life throws you a curveball. We've got you covered!
• Health Heroes: From day one, enjoy a health plan that gives you cashback on dental, vision, private GP appointments, and wellbeing services. Your well-being, our priority!
• Simply Rewards: Treat yourself with discounts and special promotions through Simply Rewards. Because a healthy lifestyle should be rewarding!
• Jet-Setter Perks: Pack your bags! Enjoy 2 free nights at any Generator x Freehand property worldwide. Plus, get reduced room rates for you, your friends, and family. Your next adventure starts here!
• Cycle to Win: Save money, stay fit! Our Cycle to Work Scheme lets you pedal to success with savings on a new bike and accessories. Bike storage on-site because we've got room for your wheels!
• Employee Assistance Magic: Life can be a rollercoaster—our Employee Assistance Programme is here for you with support and guidance when you need it most.
• Doggy Delight: Pawsitively good news! We're dog-friendly, so bring your furry friend to work. Puppy love makes the office even better!
• Snack Attack: Fuel your workday with fresh fruits, snacks, and ice cream. Need a pick-me-up? We've got beer on tap and a barista station ready to brew your favourite cup!
• Globe-Trotter Opportunities: Explore the world with international career opportunities. Work with us and make every day a journey!
• Party Central: Join the fun with social events, celebrations, and employee recognition schemes. We never need an excuse to let our hair down!
• Learn and Grow: Sharpen your skills with online learning tools. Develop, learn, and grow because your success is our success! ??

Welcome to a workplace where benefits aren't just perks—they're a way of life! ?

#WorkHardPlayHard #HQBenefitsRock #GenLove #FreehandLife

SO YOU THINK THIS MIGHT BE YOU?
That's cool. Send us your application in English. If you’ve got questions, get in touch!

Also, check out jobs.staygenerator.com or our social media pages. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you.

CLUSTER REVENUE MANAGER - OVERVIEW

A unique opportunity has become available for a knowledgeable, experienced and commercially astute Cluster Revenue Manager to join our Revenue Management team based in Generator HQ. As a Cluster Revenue Manager, you will be confident in dealing with people, experienced in executing strategies to grow the business and possess a warm and friendly personality. Please note this role is a full time, office-based role.

WHO ARE WE

Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels.

No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants an awesome Cluster Revenue Manager for our Generator HQ, based out of the WeWork in Hammersmith offering sate of the art facilities and amenities.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.

BEING YOURSELF is the key to bringing the Generator story and brand to life.

NUTS AND BOLTS OF THE JOB

• Work closely with the Revenue Management team, General Managers, Sales and Reservation teams of the cluster you are looking after
• Analyse trends in data to develop winning revenue management strategies and outperform your competitive set
• Maximise total revenue of the property through business mix optimisation and rate manipulation
• Provide ongoing insight about revenue performance of your cluster to all stakeholders
• Forecast demand per market segment for your cluster and provide supporting commentary to the management
• Produce annual budgets per segment; participate in the process of delivering the annual sales & marketing plan
• Manage the overbooking strategies for your cluster to maximise occupancy levels
• Monitor and control all functions of the revenue management system and the accuracy of the reporting solution
• Liaise with your colleagues from e-commerce, distribution and marketing to drive additional business
• Be commercially savvy in exploring new distribution channels and technology partners for Generator
• Take the initiative to proactively adapt strategy and tactics in changing market conditions

 Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

WHAT’S IN YOUR DNA

• Highly organised, creative and forward-thinking problem solver
• Inquisitive, logical and objective in your approach to systems setup
• Knowledgeable of revenue management theory
• A strong and clear communicator to all levels of the business
• Resilient, determined, driven and inspired to achieve challenging targets
• An optimistic, independent self-starter with a knack for identifying business opportunities
• Willing and able to travel internationally
• You must be eligible to work in the UK to be considered for this role

YOUR ROCK STAR EXPERIENCE

• At least 3 years of experience in hospitality revenue management
• Knowledgeable of the global travel and accommodation market
• Fluent in English. Other languages will be appreciated
• Outstanding time management & ability to work under pressure
• Excellent written and verbal communication skills
• Technically proficient with the full range of hospitality systems; e.g. Property Management Systems, Revenue Management Systems, Channel Managers and Microsoft Office products

OUR HQ EMPLOYEE BENEFITS (there’s ton’s of them & ever increasing!)

Welcome to the World of Awesome HQ Benefits! ?✨

• Birthday Bliss: Celebrate your special day with an extra holiday! Yep, that's right—double the joy with 25 days plus a bonus birthday break!
• Fertility Fiesta: Need a little extra support on your fertility journey? We've got your back with up to three days of paid leave for fertility treatments. Your path to parenthood just got a boost!
• Wagestream: Financial flexibility at your fingertips. Get paid as you go! We offer Wagestream to give you control of your finances by giving you access to your earned wages anytime.
• Bounty Bonanza: Turn your network into a goldmine! Introducing the Employee Bounty Program—earn sweet compensation for every referral, and there's no cap! It's not just a job; it's your profitable side-hustle! ?
• Fit and Fabulous: We're all about that work-life-gym balance! Enjoy a company contribution towards your gym membership, plus exclusive access to the WeWork fitness centre including showers. Look good, feel good, work good!
• Ideas Rocket: Got a genius suggestion? Make it rain with our Ideas Award! The employee with the most valuable suggestion each quarter gets double pay for a month. Innovation pays off—literally!
• Life's Assurance: We've got your back with employer-funded life assurance—double your base salary in lump sum payments for peace of mind in case the unexpected happens.
• Income Protection: Cover your bases with employer-funded income protection—50% of your base salary for those times when life throws you a curveball. We've got you covered!
• Health Heroes: From day one, enjoy a health plan that gives you cashback on dental, vision, private GP appointments, and wellbeing services. Your well-being, our priority!
• Simply Rewards: Treat yourself with discounts and special promotions through Simply Rewards. Because a healthy lifestyle should be rewarding!
• Jet-Setter Perks: Pack your bags! Enjoy 2 free nights at any Generator x Freehand property worldwide. Plus, get reduced room rates for you, your friends, and family. Your next adventure starts here!
• Cycle to Win: Save money, stay fit! Our Cycle to Work Scheme lets you pedal to success with savings on a new bike and accessories. Bike storage on-site because we've got room for your wheels!
• Employee Assistance Magic: Life can be a rollercoaster—our Employee Assistance Programme is here for you with support and guidance when you need it most.
• Doggy Delight: Pawsitively good news! We're dog-friendly, so bring your furry friend to work. Puppy love makes the office even better!
• Snack Attack: Fuel your workday with fresh fruits, snacks, and ice cream. Need a pick-me-up? We've got beer on tap and a barista station ready to brew your favourite cup!
• Globe-Trotter Opportunities: Explore the world with international career opportunities. Work with us and make every day a journey!
• Party Central: Join the fun with social events, celebrations, and employee recognition schemes. We never need an excuse to let our hair down!
• Learn and Grow: Sharpen your skills with online learning tools. Develop, learn, and grow because your success is our success! ??

Welcome to a workplace where benefits aren't just perks—they're a way of life! ?

#WorkHardPlayHard #HQBenefitsRock #GenLove #FreehandLife

SO YOU THINK THIS MIGHT BE YOU?
That's cool. Send us your application in English. If you’ve got questions, get in touch!

Also, check out jobs.staygenerator.com or our social media pages. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you.