Let’s get to the detail shall we?

As a Duty Manager, it is your role to be an efficient and effective member of the management team, supporting the General Manager with recruiting, training, and developing a strong team of staff across Golf Fang, ensuring compliance with licencing, hygiene and health and safety. You will need to be the bearer of standards, creativity, and quality across brands and is responsible for the continuous developments of the standards in the venue using such methods as training, people management, reviewing of products and ensuring the general upkeep of maintenance and cleanliness. You must be fully versed as a Duty Manager and confident in venue management and cash handling.

Have you got what it takes?

We are looking for individuals with exuberant personalities that can help us to deliver outstanding experiences for our customers, with a passion to provide THE BEST experiences for our guests. Full training on brand values, products and service standards will be provided to any individual successful in this process.

Essential

• At least 6 months managers experience at a similar level.
  
• Experience in staff training and development.
  
• Innovative and creative ideas for cocktail menu development.
  

Desired

• Experience in a multi-site unit, managing multiple locations within a complex.
• Food safety and hygiene qualifications.
• Personal License. 

Showcasing your fantastic customer service skills will be the top priority and your role will include:

• All aspects of being a duty manager on shift: people management, venue management, security procedures, cash handling and finalising all end of night cash handling policies.
• Work in collaboration with other Duty Managers on delivering the business targets and Sales KPIs for each department.
• Accountable for effective recruitment planning and selection events, ensuring a high-quality onboarding and induction experience through to probation completion.
• The timely completion of end of probation reviews and ongoing development reviews for the people assigned to you. 
• Ensuring that all staff rotas in the venue are done in line with the core rota & company rota goals.
• Performance management and ongoing development experience for delivering the branded guest experience and service standards for venue staff.
• Accurate upkeep and development of the section files and weekly jobs, rotas, and cleanliness of the venue, escalating issues to the General Manager and Assistant Manager when required.
• Handling administration and paperwork ensuring that all confidential documents are secured, and that any personal data is stored correctly in line with company policy.

• Opportunity to work at an iconic venue delivering fun everyday.
• Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends.
• Stakeholder pension scheme.
  
• Private Medical and Life Insurance following successful probation.
  
• 24/7 access to a free, confidential BUPA employee assistance programme.
  
• Flexible benefits programme including Perks at Work, Gym Discounts and Cycle2Work.
  
• 28 days per year annual leave including bank holidays.
  
• Ongoing training and career development.

Want to join our amazing team?

We believe the right people find us - positive personalities with the energy & passion to provide THE BEST experiences for our guests and teams. Our culture is social & fun so if you want to collaborate with the best in creating jaw dropping guest experiences, apply now.

Let’s get to the detail shall we?

As a Duty Manager, it is your role to be an efficient and effective member of the management team, supporting the General Manager with recruiting, training, and developing a strong team of staff across Golf Fang, ensuring compliance with licencing, hygiene and health and safety. You will need to be the bearer of standards, creativity, and quality across brands and is responsible for the continuous developments of the standards in the venue using such methods as training, people management, reviewing of products and ensuring the general upkeep of maintenance and cleanliness. You must be fully versed as a Duty Manager and confident in venue management and cash handling.

Have you got what it takes?

We are looking for individuals with exuberant personalities that can help us to deliver outstanding experiences for our customers, with a passion to provide THE BEST experiences for our guests. Full training on brand values, products and service standards will be provided to any individual successful in this process.

Essential

• At least 6 months managers experience at a similar level.
  
• Experience in staff training and development.
  
• Innovative and creative ideas for cocktail menu development.
  

Desired

• Experience in a multi-site unit, managing multiple locations within a complex.
• Food safety and hygiene qualifications.
• Personal License. 

Showcasing your fantastic customer service skills will be the top priority and your role will include:

• All aspects of being a duty manager on shift: people management, venue management, security procedures, cash handling and finalising all end of night cash handling policies.
• Work in collaboration with other Duty Managers on delivering the business targets and Sales KPIs for each department.
• Accountable for effective recruitment planning and selection events, ensuring a high-quality onboarding and induction experience through to probation completion.
• The timely completion of end of probation reviews and ongoing development reviews for the people assigned to you. 
• Ensuring that all staff rotas in the venue are done in line with the core rota & company rota goals.
• Performance management and ongoing development experience for delivering the branded guest experience and service standards for venue staff.
• Accurate upkeep and development of the section files and weekly jobs, rotas, and cleanliness of the venue, escalating issues to the General Manager and Assistant Manager when required.
• Handling administration and paperwork ensuring that all confidential documents are secured, and that any personal data is stored correctly in line with company policy.

• Opportunity to work at an iconic venue delivering fun everyday.
• Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends.
• Stakeholder pension scheme.
  
• Private Medical and Life Insurance following successful probation.
  
• 24/7 access to a free, confidential BUPA employee assistance programme.
  
• Flexible benefits programme including Perks at Work, Gym Discounts and Cycle2Work.
  
• 28 days per year annual leave including bank holidays.
  
• Ongoing training and career development.

Want to join our amazing team?

We believe the right people find us - positive personalities with the energy & passion to provide THE BEST experiences for our guests and teams. Our culture is social & fun so if you want to collaborate with the best in creating jaw dropping guest experiences, apply now.