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Summary
6-month Intern - Lobby Host/-ess
Salary Competitive salary
Schedule Seasonal
Start date Mon, 29 Jul 2019 11:00:00 GMT
Location Marylebone Rd, Marylebone, London NW1 6JQ, UK

6-month Intern - Lobby Host/-ess


Description
The Landmark London is recruiting for a 6-month Lobby Host/-ess Intern to start in July or August 2019.

Are you passionate about world class service and you would like to do your internship in one of the Leading Hotels of the World?

To thank you for your hard work and loyalty, some of the excellent benefits you will enjoy are:

Competitive salary
• 28 days paid annual leave, including bank holidays
• Uniform and free dry cleaning for uniforms
• Free meals whilst on duty
• Health checks and life assurance cover - death in service scheme
• 50% discount in our outlets (including sister properties)
• Discounted Accommodation as well as Spa Treatments for team members and their friends & family (including sister properties)
• Recommend a Friend scheme
• Season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Annual Staff Party / GEM Recognition Scheme
• The Landmark Choir

ABOUT THE ROLE

We are currently looking for a passionate Lobby Host/-ess Intern Intern, to join our Front Office Department. This is a fantastic opportunity to join a friendly and welcoming team for 6 months, and help us to consistently deliver memorable moments and five star service to our guests and each other.

At The Landmark London, our purpose is to enrich the journeys of our people and our guests and during your internship as a Lobby Host/-ess Intern you will:

• Meet and greet VIP clients and ensure a warm VIP welcome and farewell, as well as VIP Guest Rooming as per Leading Standards.
• Ensure guest requests and inquiries are handled accordingly with the highest guest satisfaction and expectations.
• Demonstrate product knowledge by being completely aware of the types of guestrooms and their configuration as well as being familiar operational hours and services of all hotel outlets.
• Answer all queries in the most professional manner with regard to facilities, services and other features of The Landmark London by acting as a human signage.
• Ensure lobby presence is maintained during peak business flow periods and project a warm and hospitable welcome and farewell and be courteous at all times.
• Become a member of our taskforces and/or committees.
• Cross-train in order to get to know other departments.

As a Lobby Host/-ess Intern, you will be required to work 40 hours per week, on a shift rota.

WHO WE ARE LOOKING FOR

The ideal candidate for this position as Lobby Host/-ess Intern will demonstrate the following company values:

• Respect – I will treat others as I would like to be treated
• Integrity – I will deliver what I promise to deliver
• Continuous Improvement – I will actively seek out opportunities for improvement and take action
• Fun – I will bring positive energy to support a happy environment
• Team Work – I will effectively cooperate with team members in order to achieve shared goals together.

ABOUT THE COMPANY

The Landmark London is a proud member of the Leading Hotels of the World and has recently been recognised as one of the Sunday Times top 10 Best Companies to work for in the UK in 2019.

The Landmark London is a three-time winner of ‘Visit London's Best Hotel in London’ award and currently has been awarded with Platinum status in the ‘Investors in People’ accreditation.

We drive our business from the front line, with strong values and vision to support this. We empower our front line team to make decisions and value their input in the operations, with the guidance of Management and Executive teams.

If you feel this is the role for you, please apply today!
The Landmark London is recruiting for a 6-month Lobby Host/-ess Intern to start in July or August 2019.

Are you passionate about world class service and you would like to do your internship in one of the Leading Hotels of the World?

To thank you for your hard work and loyalty, some of the excellent benefits you will enjoy are:

Competitive salary
• 28 days paid annual leave, including bank holidays
• Uniform and free dry cleaning for uniforms
• Free meals whilst on duty
• Health checks and life assurance cover - death in service scheme
• 50% discount in our outlets (including sister properties)
• Discounted Accommodation as well as Spa Treatments for team members and their friends & family (including sister properties)
• Recommend a Friend scheme
• Season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Annual Staff Party / GEM Recognition Scheme
• The Landmark Choir

ABOUT THE ROLE

We are currently looking for a passionate Lobby Host/-ess Intern Intern, to join our Front Office Department. This is a fantastic opportunity to join a friendly and welcoming team for 6 months, and help us to consistently deliver memorable moments and five star service to our guests and each other.

At The Landmark London, our purpose is to enrich the journeys of our people and our guests and during your internship as a Lobby Host/-ess Intern you will:

• Meet and greet VIP clients and ensure a warm VIP welcome and farewell, as well as VIP Guest Rooming as per Leading Standards.
• Ensure guest requests and inquiries are handled accordingly with the highest guest satisfaction and expectations.
• Demonstrate product knowledge by being completely aware of the types of guestrooms and their configuration as well as being familiar operational hours and services of all hotel outlets.
• Answer all queries in the most professional manner with regard to facilities, services and other features of The Landmark London by acting as a human signage.
• Ensure lobby presence is maintained during peak business flow periods and project a warm and hospitable welcome and farewell and be courteous at all times.
• Become a member of our taskforces and/or committees.
• Cross-train in order to get to know other departments.

As a Lobby Host/-ess Intern, you will be required to work 40 hours per week, on a shift rota.

WHO WE ARE LOOKING FOR

The ideal candidate for this position as Lobby Host/-ess Intern will demonstrate the following company values:

• Respect – I will treat others as I would like to be treated
• Integrity – I will deliver what I promise to deliver
• Continuous Improvement – I will actively seek out opportunities for improvement and take action
• Fun – I will bring positive energy to support a happy environment
• Team Work – I will effectively cooperate with team members in order to achieve shared goals together.

ABOUT THE COMPANY

The Landmark London is a proud member of the Leading Hotels of the World and has recently been recognised as one of the Sunday Times top 10 Best Companies to work for in the UK in 2019.

The Landmark London is a three-time winner of ‘Visit London's Best Hotel in London’ award and currently has been awarded with Platinum status in the ‘Investors in People’ accreditation.

We drive our business from the front line, with strong values and vision to support this. We empower our front line team to make decisions and value their input in the operations, with the guidance of Management and Executive teams.

If you feel this is the role for you, please apply today!

Details
Salary Competitive salary
Schedule Seasonal
Start date Mon, 29 Jul 2019 11:00:00 GMT
Location Marylebone Rd, Marylebone, London NW1 6JQ, UK

Skills
communication
By applying you confirm you have these skills.


Marylebone Rd, Marylebone, London NW1 6JQ, UK