We are looking for highly motivated and energetic individuals who share our passion for specialty coffee and hospitality.
As
Assistant Store Leader, you will be empowered to take a hands-on approach to learning how to lead a team and drive the
business with direct support from your District Leader.
Key Responsibilities:
As an Assistant Store Leader, you will be a brand ambassador and beacon of culture for both your team and your
customers. Your responsibilities will include, but are not limited to, the below key areas.
People Development
You will:
● Create a warm and inclusive environment for your team and your customers
● Work alongside your team to prepare specialty coffee and espresso beverages, including latte art (we’ll teach
you!)
● Train new team members while validating their ability to confidently uphold brand standards
● Provide ongoing education and development for all team members, to ensure excellent standards for coffee, food,
and customer service are consistently upheld
● Adhere to local and state labor laws
Operations Standards
You will:
● Oversee the store’s coffee & beverage program by conducting quality checks and providing continuous team
education to ensure brand standards are consistently executed
● Oversee the store’s food program–including fresh baked pastries, hot sandwiches, and grab & go–by conducting
quality checks and providing continuous team education to ensure brand standards are consistently executed
● Oversee the store’s food safety and cleanliness protocols, ensuring compliance with the Department of Health
● Oversee all cash handling policies, including making deposits
● Role model excellent customer service to build a community of Gregulars within your store
Financial Performance
With support from your District Leader, you will:
● Learn to manage inventory metrics (COGS) (weekly basis)
● Learn to manage labor metrics and to write strategic schedules
● Make regular bank deposits according to company policy
● Learn to manage turnover metrics by creating a positive employee experience
● Learn to grow the business by creating store action plans to build sales and customer foot traffic
● Learn to create and execute store action plans to continuously improve while solving problems
The Gregorys Coffee culture includes but is not limited to:
● Team building exercises and leadership development
● Latte Art “Throw Downs” (spirited competitions)
● Movie nights
● Cuppers Challenge (a “cupping” challenge–not sure what a cupping is? We’ll teach you!)
● Internal growth opportunities and mentorship