A bit about us.

Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, the brand has expanded across London with cafes, coffee shops and coffee trucks, burning the candle at both ends to serve coffee, food, and cocktails to a killer soundtrack.

Our cafés and coffee shops are the beating heart of Grind, they are where it all began. We're a bustling hub in the heart of London's most iconic places, known for serving our specialty coffee and unbeatable bottomless brunches. 

We think coffee can be a force for good. Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company.

In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic.

A bit about the role.

This is a great opportunity for a passionate and proactive Restaurant Marketing Manager to drive marketing outreach and engagement for our high street locations. This hands-on role will be instrumental in building local community connections, leveraging our existing customer database, and ensuring our restaurant marketing efforts align seamlessly with the overarching Grind brand. Working closely with the brand team and site teams, you will develop and implement effective marketing strategies tailored to each location, playing a key role in company-wide activations and ensuring our high street presence truly reflects the Grind brand.

Role responsibilities.

• Develop and execute local marketing strategies to boost footfall, loyalty, and community engagement at each Grind site.

• Leverage customer data to run targeted campaigns and promotions.

• Build partnerships with local businesses, community groups, and influencers to enhance local brand visibility.

• Plan and support on-site events and activations to drive engagement.

• Collaborate with the central brand team to align all local marketing with Grind’s brand guidelines.

• Lead the execution of national campaigns and collaborations at site level, ensuring clear communication and rollout.

• Share insights from the high street to inform broader brand strategy.

• Spend time in Grind sites to build strong relationships and understand local needs.

• Support site teams in delivering marketing initiatives, providing tools and guidance.

• Champion the brand on the highstreet, ensuring consistent representation in all customer touchpoints.

• Assist with basic design tasks like menu updates, minor POS edits, and creation of promotional materials based on templates, ensuring alignment with brand style guide.

• Coordinate and ensure timely delivery of marketing assets to all sites.

• Monitor and report on local marketing performance, tracking key metrics and ROI.

You’ll have.

• Proven experience in marketing, ideally within the restaurant, hospitality, or retail sector.

• Experience in developing and executing local marketing strategies.

• Familiarity with customer database marketing and CRM systems.

• Strong understanding of brand principles and the ability to maintain brand consistency.

• Excellent communication, interpersonal, and relationship-building skills.

• Strong organisational and project management skills with the ability to manage multiple priorities.   

• A proactive and hands-on approach with a willingness to work directly within restaurant environments.

• Ability to analyse data and generate insightful reports.

• Bonus if you have basic design skills, with experience using design software, a good eye for layout and typography, and the ability to edit text in alignment with the style guide.

Even better if you have.

• A love for coffee….

Diversity and Inclusion. 

Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.

If there are any adjustments you need to help you bring your best self to an interview with us please let us know.

Benefits and perks

• 25 days of holiday per annum (excluding of Bank Holidays)

• An additional holiday per year of service, capped at 3 days

• Access to our company wellness scheme

• Invitations to our social events

• Up to £300 referral bonus (after successful passing of probation)

• Full access to our mental health service

• Great company staff discounts for friends and family - 50% off all Food & Beverage at every Grind restaurant and cafe-bar

Salary

Up to £45,000

A bit about us.

Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, the brand has expanded across London with cafes, coffee shops and coffee trucks, burning the candle at both ends to serve coffee, food, and cocktails to a killer soundtrack.

Our cafés and coffee shops are the beating heart of Grind, they are where it all began. We're a bustling hub in the heart of London's most iconic places, known for serving our specialty coffee and unbeatable bottomless brunches. 

We think coffee can be a force for good. Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company.

In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic.

A bit about the role.

This is a great opportunity for a passionate and proactive Restaurant Marketing Manager to drive marketing outreach and engagement for our high street locations. This hands-on role will be instrumental in building local community connections, leveraging our existing customer database, and ensuring our restaurant marketing efforts align seamlessly with the overarching Grind brand. Working closely with the brand team and site teams, you will develop and implement effective marketing strategies tailored to each location, playing a key role in company-wide activations and ensuring our high street presence truly reflects the Grind brand.

Role responsibilities.

• Develop and execute local marketing strategies to boost footfall, loyalty, and community engagement at each Grind site.

• Leverage customer data to run targeted campaigns and promotions.

• Build partnerships with local businesses, community groups, and influencers to enhance local brand visibility.

• Plan and support on-site events and activations to drive engagement.

• Collaborate with the central brand team to align all local marketing with Grind’s brand guidelines.

• Lead the execution of national campaigns and collaborations at site level, ensuring clear communication and rollout.

• Share insights from the high street to inform broader brand strategy.

• Spend time in Grind sites to build strong relationships and understand local needs.

• Support site teams in delivering marketing initiatives, providing tools and guidance.

• Champion the brand on the highstreet, ensuring consistent representation in all customer touchpoints.

• Assist with basic design tasks like menu updates, minor POS edits, and creation of promotional materials based on templates, ensuring alignment with brand style guide.

• Coordinate and ensure timely delivery of marketing assets to all sites.

• Monitor and report on local marketing performance, tracking key metrics and ROI.

You’ll have.

• Proven experience in marketing, ideally within the restaurant, hospitality, or retail sector.

• Experience in developing and executing local marketing strategies.

• Familiarity with customer database marketing and CRM systems.

• Strong understanding of brand principles and the ability to maintain brand consistency.

• Excellent communication, interpersonal, and relationship-building skills.

• Strong organisational and project management skills with the ability to manage multiple priorities.   

• A proactive and hands-on approach with a willingness to work directly within restaurant environments.

• Ability to analyse data and generate insightful reports.

• Bonus if you have basic design skills, with experience using design software, a good eye for layout and typography, and the ability to edit text in alignment with the style guide.

Even better if you have.

• A love for coffee….

Diversity and Inclusion. 

Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.

If there are any adjustments you need to help you bring your best self to an interview with us please let us know.

Benefits and perks

• 25 days of holiday per annum (excluding of Bank Holidays)

• An additional holiday per year of service, capped at 3 days

• Access to our company wellness scheme

• Invitations to our social events

• Up to £300 referral bonus (after successful passing of probation)

• Full access to our mental health service

• Great company staff discounts for friends and family - 50% off all Food & Beverage at every Grind restaurant and cafe-bar

Salary

Up to £45,000