******** $1,000 SIGN-ON BONUS IF HIRED***********

As a Front Desk Agent at Gale South Beach, Curio Collection by Hilton a Boutique hotel in the heart of South Beach, you will be responsible for the day to day shift operations at the Front Desk, completing daily tasks and checklists, satisfying guest’s requests or requirements and representing the hotel and brand as an ambassador of the hotel.

• Greet and welcome guests upon arrival.  Register guests into the computer, verifying reservation, address, and credit information.
• Accept payment for guests’ accounts both at the time of registration and at checkout.  Maintain a house bank and make a deposit and accurate report of receipts daily.  Cash checks and exchange currency for guests.  
• Issue key to and control entrance of safety deposit boxes.  Post miscellaneous charges as requested.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. 

• Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.

• Book reservations for those guests who approach the Front Desk.

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.

• Must be able to read and write to facilitate the communication process.   

• Requires good communication skills, both verbal and written. 

• Must possess basic computational ability.   

• Must possess basic computer skills.

• General knowledge of the city where hotel is located and its attractions.

• Extensive knowledge of the hotel, its services and facilities.

******** $1,000 SIGN-ON BONUS IF HIRED***********

As a Front Desk Agent at Gale South Beach, Curio Collection by Hilton a Boutique hotel in the heart of South Beach, you will be responsible for the day to day shift operations at the Front Desk, completing daily tasks and checklists, satisfying guest’s requests or requirements and representing the hotel and brand as an ambassador of the hotel.

• Greet and welcome guests upon arrival.  Register guests into the computer, verifying reservation, address, and credit information.
• Accept payment for guests’ accounts both at the time of registration and at checkout.  Maintain a house bank and make a deposit and accurate report of receipts daily.  Cash checks and exchange currency for guests.  
• Issue key to and control entrance of safety deposit boxes.  Post miscellaneous charges as requested.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. 

• Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.

• Book reservations for those guests who approach the Front Desk.

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.

• Must be able to read and write to facilitate the communication process.   

• Requires good communication skills, both verbal and written. 

• Must possess basic computational ability.   

• Must possess basic computer skills.

• General knowledge of the city where hotel is located and its attractions.

• Extensive knowledge of the hotel, its services and facilities.