Employee Records
Weekend Receptionist & Restaurant Host
The Half Moon, Herne Hill
Part Time
Coins Icon £12.73 / Hour
Weekend Receptionist & Restaurant Host
The Half Moon, Herne Hill

Description

Job Title: 

Weekend Hotel Receptionist & Restaurant Host 

Location: The Half Moon, Herne Hill, London, SE249HU 

The Role: 

As a Weekend Receptionist & Restaurant Host, you are the friendly face of our hotel & restaurant, providing a warm and efficient welcome to our guests during our busiest periods. You'll be the first point of contact, ensuring a memorable stay from check-in to check-out for both the hotel & pub side of the business, while also assisting with various front-of-house duties. 

It is essential you are available weekend daytime shifts. However, further shifts are available throughout the week for candidates who are flexible with their working hours. 

Key Responsibilities: 

  • Guest Experience: Deliver a consistently high level of customer service, greeting guests and ensuring a seamless service process for various aspects of the business including our boutique 12-bedroom hotel, 60 seat restaurant as well as various event spaces. 

  • Reservations & Admin: Handle incoming calls, manage reservations, and assist with guest inquiries and requests.  

  • Financial Procedures: Process payments and manage guest accounts accurately.  

  • Interdepartmental Support: Liaise with other departments (e.g., housekeeping, food and beverage) to ensure guest satisfaction. 

What We're Looking For: 

  • A friendly, positive, and approachable attitude with a passion for hospitality. 

  • Excellent communication and interpersonal skills. 

  • The ability to work efficiently in a fast-paced team environment. 

  • A proactive and "can-do" approach to problem-solving. 

  • Flexibility to work weekend shifts- this is a must. 

  • Previous hotel reception and/or hosting experience is a plus, but not essential for the right candidate. 

What we can offer you: 

  • An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels. 

  •  Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued. 

  • Continuous growth: Engage in learning and development programs to fuel your personal and professional growth. 

  • 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years. 

  • A fair share of tips, paid on top of your hourly pay and paid on a weekly basis. 

  • Discounted hotel stays at hotels in the Fuller’s Family 

  • Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more. 

  • Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments. 

  • Full induction and training 

  • The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday. 

 

Job Title: 

Weekend Hotel Receptionist & Restaurant Host 

Location: The Half Moon, Herne Hill, London, SE249HU 

The Role: 

As a Weekend Receptionist & Restaurant Host, you are the friendly face of our hotel & restaurant, providing a warm and efficient welcome to our guests during our busiest periods. You'll be the first point of contact, ensuring a memorable stay from check-in to check-out for both the hotel & pub side of the business, while also assisting with various front-of-house duties. 

It is essential you are available weekend daytime shifts. However, further shifts are available throughout the week for candidates who are flexible with their working hours. 

Key Responsibilities: 

  • Guest Experience: Deliver a consistently high level of customer service, greeting guests and ensuring a seamless service process for various aspects of the business including our boutique 12-bedroom hotel, 60 seat restaurant as well as various event spaces. 

  • Reservations & Admin: Handle incoming calls, manage reservations, and assist with guest inquiries and requests.  

  • Financial Procedures: Process payments and manage guest accounts accurately.  

  • Interdepartmental Support: Liaise with other departments (e.g., housekeeping, food and beverage) to ensure guest satisfaction. 

What We're Looking For: 

  • A friendly, positive, and approachable attitude with a passion for hospitality. 

  • Excellent communication and interpersonal skills. 

  • The ability to work efficiently in a fast-paced team environment. 

  • A proactive and "can-do" approach to problem-solving. 

  • Flexibility to work weekend shifts- this is a must. 

  • Previous hotel reception and/or hosting experience is a plus, but not essential for the right candidate. 

What we can offer you: 

  • An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels. 

  •  Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued. 

  • Continuous growth: Engage in learning and development programs to fuel your personal and professional growth. 

  • 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years. 

  • A fair share of tips, paid on top of your hourly pay and paid on a weekly basis. 

  • Discounted hotel stays at hotels in the Fuller’s Family 

  • Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more. 

  • Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments. 

  • Full induction and training 

  • The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.