Liaise with the HR Manager who will be your Line Manager.  

Support the Operation / management team in drafting up job descriptions. 

Upload job adverts vacancies onto various job portals 

Email prospective candidates to inform them of interviews 

Complete minutes for interviews 

Liaise with successful candidates to ensure all onboarding paperwork is fully completed. 

Compile personnel files for all employees 

Support managers to ensure that probation reviews are undertaken with recorded meeting minutes as per our probation policy. 

Ensure that letters are sent to all employees to confirm their probation. 

Take accurate minutes of various meetings, ensuring these reflect content and are presented professionally with a clear action log. 

Take minutes of employee meetings such as informal meetings of concern, sickness and absence reviews, investigations, disciplinaries and other ER events. 

Support the management team by quality checking and finalising investigation reports, key reports and other key employee data. 

Monitor staff absence and alert the Registered Managers of trends, themes and provide monthly report of absences. 

Compile a supervision and appraisal matrix to support the registered manager in ensuring that all employees have 6 recorded supervisions per year, an annual appraisal with supporting evidence. 

Undertake exit interviews with all employees to capture trends and themes 

Provide reports from Harri HR system on staff turnover, sickness and absences 

Lead on the company maternity/paternity policy ensuring that written confirmation of pregnancy is sent, and relevant documents are held, and all staff are aware of their maternity and paternity rights as per our organisation policy. 

Ensure that Broadshield is up to date with all staff E-Learning and face to face training. 

Upload external training onto Broadshield. 

Book face to face courses onto Broadshield 

Arrange booking of face-to-face external events ensuring that all staff are made aware, and registers kept.  

Manage the Skills for Care Adult Workforce data set 

Communicate courses available via HCPA and Essex council, ensuring that staff are booked onto relevant courses. 

Access Government schemes to access funding for training for staff. 

Ensure a database is in place for all staff qualifications and care certificates. 

Everyone working in social care has the responsibility to use information and data in a secure and confidential way. Staff who have access to information about individuals (whether service users' staff, or others) need to use it effectively, whilst maintaining appropriate levels of confidentiality. You must be aware of the data protection legislation in relation to data security (confidentiality, integrity, and availability) and ensure strict adherence to the provisions therein at all times. 

In the course of seeking care and support, service users entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.   They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. 

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to service users, their carers, staff and other professionals. They may also have access to information relating to our organisation.  All such information from any source is to be regarded as strictly confidential. 

Information relating to service users, carers, colleagues, other healthcare or social care workers or the business may only be divulged to authorised persons in accordance with our policies and procedures relating to confidentiality and the protection of personal and sensitive data. 

Make safeguarding an absolute priority. Ensure that you report concerns, poor practice, or suspected abuse always. 

Act as an ambassador for the organisation ensuring as head office support, you always maintain professionalism and integrity 

As a paid employee, you refrain from befriending services users on social network sites 

Treat service users who you may come into contact with, with dignity and respect. 

Always act in the best interest of any person who may lack capacity. 

Be aware of, and follow the procedure for, reporting any safeguarding concerns or incidents. 

Keep accurate records. 

Attend training and ensure all mandatory training is up to date. 

Attend team meetings as required. 

Co-operate and attend a yearly approval and supervisions. 

Ensure the health, safety, and welfare of employees 

Embrace team working by ensuring effective and open communication for the benefit of the people we support. 

Undertake any other appropriate duties as required by the person(s) that you are paid to support or management and that are appropriate to your grade. 

Perform all duties in accordance with the organisation’s policies and procedures.  

Participate in team events.