OUR MISSION To make a positive difference to young
people and their families by delivering high-quality, personalised care and
support that meets complex physical, and health needs, promotes independence,
and helps each young person achieve their full potential.
Job Purpose
The Registered
Manager will commission,
set up, and lead a new 3-bedded children’s home for young
people aged up to 17 with complex physical needs (including those requiring
specialist medical interventions). This includes leading the commissioning
process, working with local authority and health commissioners, overseeing
property preparation, staff recruitment, policy and procedure development, and
ensuring readiness for Ofsted (and CQC, if applicable) registration.
Once
operational, the Registered Manager will manage the home to provide a warm,
nurturing, safe, and child-centred environment, meeting both social care and
healthcare requirements, and complying with all statutory and regulatory
standards.
Main Duties
and Responsibilities
1. Commissioning & Service Setup
- Lead
on the commissioning process, developing strong links with local authority and
NHS commissioners.
- Oversee
property readiness to meet Children’s
Homes (England) Regulations 2015 physical standards and clinical
requirements.
- Implement
all required policies, procedures, and care pathways prior to opening.
- Recruit,
induct, and train the staff team to meet regulatory standards and the home’s
ethos.
- Work
closely with our Consultant Nurse and Head of Care to ensure successful Ofsted
and CQC registration ensuring readiness for inspection.
2. Regulatory Compliance
- Ensure
compliance with Children’s
Homes (England) Regulations 2015 and Quality Standards.
- Develop
key relationships with Ofsted and the Care Quality Commission
- Maintain
accurate records, notifications, and regulatory returns.
- Embed
Working Together to Safeguard
Children guidance and relevant NICE guidelines.
3. Leadership and Service Management
- Lead
and motivate a skilled multi-disciplinary team, including care staff and, where
applicable, nurses.
- Ensure
that rotas reflect individual hours and recognise the skill mix of the
workforce, ensuring safe, effective staffing levels to support people to live
the life they want.
- Ensure
enhanced hours are clearly evidenced and delivered.
- Ensure
that there is evidence of effective handovers, planning of the day-to-day
activities and ensuring staff are following support plans and relevant policies
and procedures.
- Oversee
and monitor accidents or incidents ensuring these are documented in the
managers monthly report and relevant notifications made and escalated to Clinical
Lead Nurse.
- Monitor
and oversee the interactions and performance and conduct of staff on duty and
respond to poor or inappropriate practice.
- Provide
effective supervision to support staff.
- Ensure
all staff are up to date with their mandatory training and address
non-compliance with individual staff.
- Provide
on call phone advice, guidance, and support to the workforce out of hours.
- Ensure
that medication is administered in a timely fashion and ensure any medication
errors or discrepancies are reported.
- Develop
an open, transparent culture which strives for continuous improvement, the
well-being of the staff team and a culture which learns lessons and where the
workforce feels valued.
- Lead
on safer recruitment in line with CQC Regulations.
- Ensure
concerns and complaints are acted upon in a timely manner as per our policy.
- Ensure
regular spot checks and competencies are undertaken to monitor care delivery,
staff competency and service user satisfaction.
- Be
a positive role model and lead the team ensuring annual leave, payroll,
recruitment, invoices, and rotas are managed effectively.
- Ensure
all information is kept up to date in accordance with GDPR legislation.
- Lead
on initiatives to market the service and attract new referrals and enquires.
- Create
an open and transparent culture enabling staff to confidently raise concerns
and ensure there is clear evidence of a learning culture when there have been
incidents and near miss events.
- Plan
and lead an on-call rota ensuring staff have access to clear advice, guidance,
and support in case of any emergencies.
- Monitor
staffing hours and annual leave ensuring staff are taking regular breaks
throughout the year to prevent burnout and support good staff wellbeing.
- Ensure
that staff have the necessary resources to carry out their roles and
responsibilities.
- Chair
monthly staff meetings, create opportunities for feedback and ensure all staff
are aware of the company goals.
- Manage
budgets, resources, and contracts efficiently.
- Ensure
that Staff members all understand their expectations as an employee of xxxx and
the Mission Statement and Values we promote.
- Build
the companies vision and arrange networking events and family and friend’s days
to enable relationships to be established.
- Ensure that staff all have signed
contracts and that their staff files are kept up to date and contain all
relevant information including supervisions, sickness, annual leave, and
performance concerns are documented and in place.
- Commit
to the development, knowledge and skills of the staff team ensuring that
mandatory training is up to date and that opportunities are identified for
additional training according to service user needs and individual staff
development.
- Ensure
that Positive Behaviour Support is embedded in the culture of the service
through training, support plans, and the culture of the home.
- Carry
out investigations when there has been care or conduct concerns, liaising with
the Nurse Lead and our relevant HR partners as necessary.
- Act
swiftly to performance and capability concerns.
- Address
concerns with staff performance, competency, and skills always following
relevant policies and procedures and with support from the HR and the
Operations Manager.
- Ensure
that you maintain knowledge and understanding of Ofsted, CQC regulations and
key legislation.
- Ensure
that the home is operating as described in the Statement of Purpose.
- Carry
out any additional tasks or duties according to your Registered Manager
responsibilities and within your scope of competence.
4. Care and Health Support
- Oversee
the safe delivery of care for young people 8-17 with complex health needs,
including those requiring clinical interventions.
- Ensure
that there are effective care plans in place for all young people based on the
needs, risks and wishes of the person and in co-production with them. Ensure
these are updated at least monthly or as needs change.
- Ensure
new admissions are communicated clearly to the staff team ensuring everything
is in place to deliver safe, effective care
- Ensure
robust partnership working with relevant health professionals and key
stakeholders. Raise any concerns with any gaps in support with the Clinical
lead Nurse.
- Develop
strong relationships with service users and their families ensuing regular
monitoring of care and support delivery.
- Ensure
all young people have monthly key worker meetings and are offered an annual
support review.
- Ensure
that the Accessible Information standard is always followed, considering the
needs of all the people we support.
- Ensure
young people are supported to make their home personal to them.
- Provide
direct care and support where necessary and ensure there is evidence of regular
spot checks and competencies of clinical and care practices.
- Always
maintain a regular line of communication with the Responsible Individual and
Clinical Lead Nurse
- Act
as Safeguarding Lead the home ensuring the safety and welfare of the people we
support at all times.
- Work
closely with health professionals to ensure effective healthcare planning and
treatment.
- Ensure
staff are trained in specialist equipment use, medication administration, and
emergency procedures.
5. Safeguarding and Placement Planning
- Act
as the Safeguarding Lead for the home.
- Ensure
that safeguarding concerns are reported and liaise with the Clinical Lead Nurse
and Responsible Individual immediately in response to serious incidents.
- Ensure
each young person has an individualised care and healthcare plan, reviewed
regularly.
- Promote
the young person’s voice and participation in decision-making.
- Ensure
all staff have up to date safeguarding training relevant to their role
6. Quality Assurance and Development
- Carry
out regular audits and self-assessment against Ofsted and CQC standards.
- Follow
the Governance calendar ensuring all relevant systems and process are
undertaken.
- Carry
our regular observations audits of staff interactions.
- Ensure
that competencies are undertaken in key areas.
- Lead
a culture of continuous improvement.
- Support
strategic growth, new service development, and best-practice sharing.
7. Other duties
- Take
the lead in marketing your service, developing key relationships with
commissioners and ensuring that vacancies are communicated, and assessments are
undertaken in a responsive manner.
- Act
as an ambassador for the service ensuring as the Registered Manager you always
maintain professionalism and integrity.
- As
a Registered Manager in the service, ensure you refrain from befriending staff
or services users on social network sites.
- Always
act in the best interest of any person who may lack capacity.
- Ensure
that the safeguarding of the people we support is always a priority.
- Be
aware of, and follow the procedure for, reporting any safeguarding concerns or
incidents.
- Keep
accurate records.
- Attend
your own training and ensure you evidence Continuous Professional Development
- Ensure
you carry out monthly staff meetings communicating the aims, objectives, and
values of the service to the workforce.
- Co-operate
and attend a yearly appraisal.
- Ensure
the health, safety, and welfare of young people and the workforce
- Embrace
team working by ensuring effective and open communication for the benefit of
the young people
This
job description may be subject to review and change in consultation with the
post holder. This is not an exhaustive list of duties, and you may be required
to undertake any tasks relevant to your role and level of skills and competency
Please email hradmin@deesgroup.co.uk
for the full job description and person specification