As a member of The Harper team, you are required to project a positive and enthusiastic attitude, safeguarding the defined ‘values and personality’ of the brand. You will be part of a team who take pride in their work and ensures guest expectations are exceeded, where possible, whilst also ensuring that personalised customer care, along with attention to detail, is paramount at all times.

Duties

The following provides guidance but is not exhaustive as to the duties required to be fulfilled by the Housekeeping Assistant/Room Attendant

 ●      Preparing the bedrooms and public areas to the very high standards expected by our guests and owners of the establishment.

●      It is essential that you have a good work ethic be self-motivated and be good at time management.

●      You must possess a positive attitude and enjoy making a difference everyday.

●      Monitoring and reporting guest feedback/requests to head of department

●      Ensuring guests are satisfied with their rooms and be able to anticipate any further needs.

●      Ensuring compliance with The Harper’s Policies & Procedures and health and safety legislation.

●      Delivering consistent high levels of service, have a keen eye for detail and take pride in your work.

●      As required, to fulfil the role of housekeeping assistant/room Attendant with a comprehensive understanding of all departmental operational requirements.

●      Experience preferred but full training will be given for the right candidate.

●      Knowledge and familiarity with the tasks of cleaning, dusting, hoovering, mopping, making beds throughout the property.

●      Familiarity within a Hotel environment preferred.

●      You must possess a positive attitude and enjoy making a difference every day.

As a member of The Harper team, you are required to project a positive and enthusiastic attitude, safeguarding the defined ‘values and personality’ of the brand. You will be part of a team who take pride in their work and ensures guest expectations are exceeded, where possible, whilst also ensuring that personalised customer care, along with attention to detail, is paramount at all times.

Duties

The following provides guidance but is not exhaustive as to the duties required to be fulfilled by the Housekeeping Assistant/Room Attendant

 ●      Preparing the bedrooms and public areas to the very high standards expected by our guests and owners of the establishment.

●      It is essential that you have a good work ethic be self-motivated and be good at time management.

●      You must possess a positive attitude and enjoy making a difference everyday.

●      Monitoring and reporting guest feedback/requests to head of department

●      Ensuring guests are satisfied with their rooms and be able to anticipate any further needs.

●      Ensuring compliance with The Harper’s Policies & Procedures and health and safety legislation.

●      Delivering consistent high levels of service, have a keen eye for detail and take pride in your work.

●      As required, to fulfil the role of housekeeping assistant/room Attendant with a comprehensive understanding of all departmental operational requirements.

●      Experience preferred but full training will be given for the right candidate.

●      Knowledge and familiarity with the tasks of cleaning, dusting, hoovering, mopping, making beds throughout the property.

●      Familiarity within a Hotel environment preferred.

●      You must possess a positive attitude and enjoy making a difference every day.