At Firmdale Hotels, we pride ourselves on offering a unique and luxurious hospitality experience. Our hotels, known for their exquisite design and exceptional service, have garnered numerous awards and a dedicated clientele. We are currently seeking a passionate and experienced Assistant Food and Beverage Manager to join our dynamic team at the renowned Haymarket Hotel.

As an Assistant Food and Beverage Manager, you will play a pivotal role in ensuring the seamless operation of our food and beverage outlets. Working closely with senior management and a dedicated team, you will uphold the highest standards of customer service, consistently exceeding the expectations of our guests.

Responsibilities:

• Oversee the daily operations of all Food & Beverage departments, ensuring smooth and efficient service.
• Conduct daily briefings to communicate specials and important updates to the team.
• Regularly check in with guests to ensure their satisfaction and address any concerns promptly.
• Prepare detailed handover reports for the senior management team to ensure continuity and transparency.
• Mentor and develop team members, fostering a positive and productive work environment.
• Implement and supervise food safety and health and safety protocols, providing necessary training.
• Utilise social media to promote food and beverage sales and monitor sales performance, focusing on upselling techniques.
• Create and monitor departmental objectives, benchmarking monthly achievements.
• Manage cashing up procedures and handle complaints with professionalism and efficiency.

What you Need:

• Previous experience as an Assistant Food and Beverage Manager or Restaurant Manager in a luxury hotel or high-end restaurant.
• A meticulous eye for detail, driven by a commitment to exceptional standards.
• Strong leadership and motivational skills, with a proven ability to nurture, develop, and inspire a team.
• Experience in training and developing staff, ensuring they reach their full potential.
• Excellent communication skills, both verbal and written.
• Impeccable personal presentation and professionalism.
• A resilient and driven approach, dedicated to getting things right the first time.
• Familiarity with Micros systems is desirable.

• Competitive salary of £48,650 p.a. 
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

At Firmdale Hotels, we pride ourselves on offering a unique and luxurious hospitality experience. Our hotels, known for their exquisite design and exceptional service, have garnered numerous awards and a dedicated clientele. We are currently seeking a passionate and experienced Assistant Food and Beverage Manager to join our dynamic team at the renowned Haymarket Hotel.

As an Assistant Food and Beverage Manager, you will play a pivotal role in ensuring the seamless operation of our food and beverage outlets. Working closely with senior management and a dedicated team, you will uphold the highest standards of customer service, consistently exceeding the expectations of our guests.

Responsibilities:

• Oversee the daily operations of all Food & Beverage departments, ensuring smooth and efficient service.
• Conduct daily briefings to communicate specials and important updates to the team.
• Regularly check in with guests to ensure their satisfaction and address any concerns promptly.
• Prepare detailed handover reports for the senior management team to ensure continuity and transparency.
• Mentor and develop team members, fostering a positive and productive work environment.
• Implement and supervise food safety and health and safety protocols, providing necessary training.
• Utilise social media to promote food and beverage sales and monitor sales performance, focusing on upselling techniques.
• Create and monitor departmental objectives, benchmarking monthly achievements.
• Manage cashing up procedures and handle complaints with professionalism and efficiency.

What you Need:

• Previous experience as an Assistant Food and Beverage Manager or Restaurant Manager in a luxury hotel or high-end restaurant.
• A meticulous eye for detail, driven by a commitment to exceptional standards.
• Strong leadership and motivational skills, with a proven ability to nurture, develop, and inspire a team.
• Experience in training and developing staff, ensuring they reach their full potential.
• Excellent communication skills, both verbal and written.
• Impeccable personal presentation and professionalism.
• A resilient and driven approach, dedicated to getting things right the first time.
• Familiarity with Micros systems is desirable.

• Competitive salary of £48,650 p.a. 
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!