Firmdale Hotels is a collection of luxury hotels renowned for their unique design, exceptional service, and vibrant hospitality. At Firmdale, we believe in creating unforgettable experiences for our guests, and our team is at the heart of this mission. Join us and be a part of a dynamic, passionate, and dedicated team at the Haymarket Hotel.

 We have an exciting opportunity for a Night Room Service Waiter to join our highly successful team at Haymarket Hotel. As a Night Room Service Waiter, you will play a crucial role in enhancing our guests' stay by providing exceptional service throughout the night. 

Responsibilities:

• Interact with guests by taking and delivering orders promptly and accurately.
• Make personalised recommendations to enhance the guest experience.
• Deliver food and beverages to guest rooms in a timely and professional manner.
• Attend to any additional guest requests, ensuring their satisfaction. 
• Maintain a clean and organised work area.
• Communicate effectively with other team members and departments to ensure smooth service delivery.
• Handle multiple orders simultaneously, showcasing excellent organisational skills.

What you Need:

• A passion for hospitality and providing outstanding customer service.
• Strong attention to detail and excellent organisational skills.
• Good communication skills, both written and verbal.
• Comfort working alone during the night or as part of a small team.
• Flexibility and adaptability to handle a varied role where no two nights are the same.
• A desire to gain more experience within a front office environment.

• Competitive hourly rate of £15.00 - £16.00 inclusive of service charge.
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

Firmdale Hotels is a collection of luxury hotels renowned for their unique design, exceptional service, and vibrant hospitality. At Firmdale, we believe in creating unforgettable experiences for our guests, and our team is at the heart of this mission. Join us and be a part of a dynamic, passionate, and dedicated team at the Haymarket Hotel.

 We have an exciting opportunity for a Night Room Service Waiter to join our highly successful team at Haymarket Hotel. As a Night Room Service Waiter, you will play a crucial role in enhancing our guests' stay by providing exceptional service throughout the night. 

Responsibilities:

• Interact with guests by taking and delivering orders promptly and accurately.
• Make personalised recommendations to enhance the guest experience.
• Deliver food and beverages to guest rooms in a timely and professional manner.
• Attend to any additional guest requests, ensuring their satisfaction. 
• Maintain a clean and organised work area.
• Communicate effectively with other team members and departments to ensure smooth service delivery.
• Handle multiple orders simultaneously, showcasing excellent organisational skills.

What you Need:

• A passion for hospitality and providing outstanding customer service.
• Strong attention to detail and excellent organisational skills.
• Good communication skills, both written and verbal.
• Comfort working alone during the night or as part of a small team.
• Flexibility and adaptability to handle a varied role where no two nights are the same.
• A desire to gain more experience within a front office environment.

• Competitive hourly rate of £15.00 - £16.00 inclusive of service charge.
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!