Employee Records
Senior Membership & Marketing Manager
67 Pall Mall
Full Time
3 Years Experience
Coins Icon Competitive salary
Senior Membership & Marketing Manager
67 Pall Mall

Full Time
3 Years Experience
Coins Icon Competitive salary
Skills
Strong Communication Skills
Take Initiatives
Enthousiastic
Description

Maternity Cover (with the possibility of continued employment after 1 year contract)

(not remote working)


Who we are:


67 Pall Mall is a group of Private Members’ Club, founded by wine lovers, for wine lovers, and is home to the best wine lists in the world. Located in London, Verbier and Singapore, the 67 Pall Mall group is embarking on an exciting, aggressive expansion plan across Europe and Asia, with a target of 10 properties open and operational within the next 6 years. 

  

In additional to the physical properties, 67pallmall.tv  launched in July 2021 as an extension of the virtual membership, which offers the world’s first 4k wine tv channel. The channel broadcasts original, high-quality content straight from our in-house studios, with a programming schedule featuring the most iconic authorities in wine and food. 


67 Pall Mall are looking for a dedicated, forward thinking and personable hospitality professional to join the growing team. 


The position:


We are searching for an enthusiastic, passionate and creative Senior Membership & Marketing Manager to join our in-house membership and marketing team. Regular communications, continued membership perks and unrivalled added value offers our Members a membership like no other, and we are looking for an outstanding individual to join the 67 Pall Mall journey, ensuring the character remains, but that the Clubs adapt, ensuring the longevity of our membership. Through Members’ events, partnerships and strategic PR initiatives, the successful candidate will enhance the experience for existing Members, review the onboarding process and proactively work towards membership acquisition targets across Europe. 

The Senior Membership & Marketing Manager will be responsible for driving the day-to-day Member recruitment and retention, supporting the CRM and branding team, and managing all PR requests for the European properties, under the guidance of our PR company.

Both at your desk and in the Clubs, you will be responsible for gathering feedback about Club developments, levels of service and facilities and developing appropriate responses to ensure a consistently high-quality experience for our Members. You will be the voice of the Clubs and prepare frequent communications to our membership. 

The Senior Membership & Marketing Manager will report to 67 Pall Mall London’s General Manager and with a dotted line to the CEO & Founder, Grant Ashton, with whom they will work to ensure we hit targets, nurture our existing membership, and keep the 67 Pall Mall magic intact as we grow and develop. 



Who we are looking for:


The ideal candidate will have great written communication skills, have a strong copy writing ability and will have worked in multi-site membership management previously. With a proven track record of membership growth and strong annual retention, we are looking for someone who will fit within our fun, dynamic and forward-thinking team and take initiative, with a finger on the pulse on the high-end hospitality industry. 


We are looking for someone personable, who strikes the balance between being a strong networker, as well as someone strategically minded, with creative flair and an ambition to turn new contacts and partners into new revenue-driving avenues for the business. 


French speaking is advantageous. 



Hours & location:


9am to 6pm Monday to Friday, 55-58 Quadrant House, London, SW1Y



Salary:

Competitive, and to be discussed upon first interview to give candidates clarity early on.
This will be based on experience.

Maternity Cover (with the possibility of continued employment after 1 year contract)

(not remote working)


Who we are:


67 Pall Mall is a group of Private Members’ Club, founded by wine lovers, for wine lovers, and is home to the best wine lists in the world. Located in London, Verbier and Singapore, the 67 Pall Mall group is embarking on an exciting, aggressive expansion plan across Europe and Asia, with a target of 10 properties open and operational within the next 6 years. 

  

In additional to the physical properties, 67pallmall.tv  launched in July 2021 as an extension of the virtual membership, which offers the world’s first 4k wine tv channel. The channel broadcasts original, high-quality content straight from our in-house studios, with a programming schedule featuring the most iconic authorities in wine and food. 


67 Pall Mall are looking for a dedicated, forward thinking and personable hospitality professional to join the growing team. 


The position:


We are searching for an enthusiastic, passionate and creative Senior Membership & Marketing Manager to join our in-house membership and marketing team. Regular communications, continued membership perks and unrivalled added value offers our Members a membership like no other, and we are looking for an outstanding individual to join the 67 Pall Mall journey, ensuring the character remains, but that the Clubs adapt, ensuring the longevity of our membership. Through Members’ events, partnerships and strategic PR initiatives, the successful candidate will enhance the experience for existing Members, review the onboarding process and proactively work towards membership acquisition targets across Europe. 

The Senior Membership & Marketing Manager will be responsible for driving the day-to-day Member recruitment and retention, supporting the CRM and branding team, and managing all PR requests for the European properties, under the guidance of our PR company.

Both at your desk and in the Clubs, you will be responsible for gathering feedback about Club developments, levels of service and facilities and developing appropriate responses to ensure a consistently high-quality experience for our Members. You will be the voice of the Clubs and prepare frequent communications to our membership. 

The Senior Membership & Marketing Manager will report to 67 Pall Mall London’s General Manager and with a dotted line to the CEO & Founder, Grant Ashton, with whom they will work to ensure we hit targets, nurture our existing membership, and keep the 67 Pall Mall magic intact as we grow and develop. 



Who we are looking for:


The ideal candidate will have great written communication skills, have a strong copy writing ability and will have worked in multi-site membership management previously. With a proven track record of membership growth and strong annual retention, we are looking for someone who will fit within our fun, dynamic and forward-thinking team and take initiative, with a finger on the pulse on the high-end hospitality industry. 


We are looking for someone personable, who strikes the balance between being a strong networker, as well as someone strategically minded, with creative flair and an ambition to turn new contacts and partners into new revenue-driving avenues for the business. 


French speaking is advantageous. 



Hours & location:


9am to 6pm Monday to Friday, 55-58 Quadrant House, London, SW1Y



Salary:

Competitive, and to be discussed upon first interview to give candidates clarity early on.
This will be based on experience.