About Us

Goldex Investments Group Ltd is a multi-brand Company operating across the hospitality, property, workspace and fitness industries. Our companies include: Goldex Coastal Breaks, Goldex Marrakech Rentals, Goldex Fitness, Costa Coffee, Kaspa’s Desserts, Goldex Workspace, Goldex Sales and Lettings and a number of both commercial and residential properties. If you would like to work for an innovative organisation who provides exposure to multiple brands, then this is the position for you!

Details

• Hours: 40 hours per week;
• Monday- Friday.
• Working patterns could be as follows: 7am-3.30pm, 8am - 4:30pm, 9:00am - 5:30pm

Your Duties

• Support the Business Growth Manager with new store openings, including liaising with contractors and suppliers.

• Attend business meetings and assist in follow-up tasks.

• Communicate with stores and suppliers via phone and email, ensuring timely responses and follow-through.

• Handle incoming calls and direct them appropriately across departments.

• Log internal communications and store requests accurately.

• Request and collect information from stores regularly and record on internal trackers.

• Run, distribute, and interpret reports from Stockade and Medallia, including:

  • KPI reports

  • NPS (Net Promoter Score)

  • Cashier Hourly Sales

  • POS Journal Reports

• Perform general administrative tasks and ad-hoc duties as required.

Benefits

• 50% staff discount in Costa and free core drink while working

• 25% discount at Costa Coffee (with discount card)

• Internal promotion opportunities and long-term career development

• Competitive pay and company pension

• 28 days holiday per year

• £150 refer-a-friend scheme (T&Cs apply)

• 20% discount on Goldex Staycations (Thanet Coast & Marrakech, 2+ nights)

• Paid volunteer day via the Goldex Foundation

• Discounted gym membership (Gillingham, Sidcup, Blackheath)

• Recognition for work anniversaries

 Essential

• Academically capable with a strong willingness to learn and grow within the role

• Proficient in Microsoft Office packages, including Word, Excel, Outlook, and PowerPoint

• Positive attitude and the determination to see tasks through to completion

• Clear, confident, and professional telephone manner, with excellent communication skills

• Reliable, dedicated, and flexible, with a proactive approach to multitasking

• Highly organised, with keen attention to detail and time management

• Full UK driving licence and access to a car
  (Essential due to limited public transport)

About Us

Goldex Investments Group Ltd is a multi-brand Company operating across the hospitality, property, workspace and fitness industries. Our companies include: Goldex Coastal Breaks, Goldex Marrakech Rentals, Goldex Fitness, Costa Coffee, Kaspa’s Desserts, Goldex Workspace, Goldex Sales and Lettings and a number of both commercial and residential properties. If you would like to work for an innovative organisation who provides exposure to multiple brands, then this is the position for you!

Details

• Hours: 40 hours per week;
• Monday- Friday.
• Working patterns could be as follows: 7am-3.30pm, 8am - 4:30pm, 9:00am - 5:30pm

Your Duties

• Support the Business Growth Manager with new store openings, including liaising with contractors and suppliers.

• Attend business meetings and assist in follow-up tasks.

• Communicate with stores and suppliers via phone and email, ensuring timely responses and follow-through.

• Handle incoming calls and direct them appropriately across departments.

• Log internal communications and store requests accurately.

• Request and collect information from stores regularly and record on internal trackers.

• Run, distribute, and interpret reports from Stockade and Medallia, including:

  • KPI reports

  • NPS (Net Promoter Score)

  • Cashier Hourly Sales

  • POS Journal Reports

• Perform general administrative tasks and ad-hoc duties as required.

Benefits

• 50% staff discount in Costa and free core drink while working

• 25% discount at Costa Coffee (with discount card)

• Internal promotion opportunities and long-term career development

• Competitive pay and company pension

• 28 days holiday per year

• £150 refer-a-friend scheme (T&Cs apply)

• 20% discount on Goldex Staycations (Thanet Coast & Marrakech, 2+ nights)

• Paid volunteer day via the Goldex Foundation

• Discounted gym membership (Gillingham, Sidcup, Blackheath)

• Recognition for work anniversaries

 Essential

• Academically capable with a strong willingness to learn and grow within the role

• Proficient in Microsoft Office packages, including Word, Excel, Outlook, and PowerPoint

• Positive attitude and the determination to see tasks through to completion

• Clear, confident, and professional telephone manner, with excellent communication skills

• Reliable, dedicated, and flexible, with a proactive approach to multitasking

• Highly organised, with keen attention to detail and time management

• Full UK driving licence and access to a car
  (Essential due to limited public transport)