Travel Coordinator

We’re looking for an organised and proactive Travel Coordinator to join our Head Office team in London and support the smooth coordination of business travel across the organisation.

As a Travel Coordinator, you’ll support the day-to-day coordination of business travel, ensuring employees have a smooth and well-organised travel experience. You’ll manage travel requests, bookings and changes, working closely with the Travel Manager and ensuring all arrangements are in line with company policies and travel standards.

Main Duties

Your key responsibilities will include:

• Coordinate end-to-end business travel arrangements, including flights, rail, accommodation and ground transportation, ensuring bookings are appropriate, cost-effective and aligned with company travel policy.
• Manage travel requests, amendments, cancellations and rebookings, supporting employees with disruptions or issues before and during travel and escalating urgent or out-of-hours requirements where appropriate.
• Act as a key point of contact for travel-related queries, providing a high level of service and ensuring employees receive clear, accurate travel information and itineraries.
• Maintain accurate travel records and documentation, ensuring bookings comply with company policies, approval processes, agreed lead times and preferred supplier arrangements.
• Liaise and build effective working relationships with travel management companies, airlines, hotels, internal stakeholders and other travel suppliers, escalating recurring or complex issues to the Travel Manager.
• Assist with the maintenance and management of staff accommodation properties, alongside supporting travel reporting, data, guidelines, processes and general administration.
• Work closely with the Travel Manager to monitor supplier performance, support supplier reviews and identify opportunities to improve processes and the overall employee travel experience.

What We Look For

Our ideal candidate embodies our values and the following:

• Previous experience in travel coordination, business travel, events or a similar administrative role, ideally within a corporate or international environment.
• Highly organised and proactive, with strong time-management skills and the ability to manage multiple requests, competing priorities and deadlines.
• Excellent attention to detail and accuracy, with a strong sense of ownership and the ability to handle confidential information appropriately.
• Strong communication and customer service skills, with confidence working with employees, stakeholders, travel suppliers and external partners.
• Calm and solutions-focused when managing last-minute changes, disruptions or urgent requests, with the ability to adapt quickly to changing priorities.
• Good working knowledge of Microsoft Office and travel booking systems, with experience using a Travel Management Company (TMC) or online booking tool (desirable).

Benefits

We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.

As part of our team, you’ll enjoy:

• World-Class training, designed to inspire and educate
• Discretionary annual bonus
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Dining discount, enjoy exclusive discounts across the Azumi group, worldwide!
• Access to health-assured and employee assistance programmes
• Cycle to work scheme and season ticket loans
   

Life at Azumi
At Azumi, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:

Honour the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do

Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness

Embrace the Energy - we bring passion and positivity to everything we do

Azumi Group is an award-winning restaurant group bringing modern, vibrant dining experiences to iconic destinations worldwide. Founded in 2002 with the opening of Zuma London, followed by the creation of ROKA in 2004, Azumi has grown into an internationally celebrated collection. With over 20 Zuma locations & multiple ROKA venues globally, our portfolio continues to grow, each venue offering a distinctive, memorable experience. In addition to Zuma and ROKA, our collection proudly includes standout concepts – Oblix, ETARU, and INKO NITO.

Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.

We’re looking for an organised and proactive Travel Coordinator to join our Head Office team in London and support the smooth coordination of business travel across the organisation.

As a Travel Coordinator, you’ll support the day-to-day coordination of business travel, ensuring employees have a smooth and well-organised travel experience. You’ll manage travel requests, bookings and changes, working closely with the Travel Manager and ensuring all arrangements are in line with company policies and travel standards.

Main Duties

Your key responsibilities will include:

• Coordinate end-to-end business travel arrangements, including flights, rail, accommodation and ground transportation, ensuring bookings are appropriate, cost-effective and aligned with company travel policy.
• Manage travel requests, amendments, cancellations and rebookings, supporting employees with disruptions or issues before and during travel and escalating urgent or out-of-hours requirements where appropriate.
• Act as a key point of contact for travel-related queries, providing a high level of service and ensuring employees receive clear, accurate travel information and itineraries.
• Maintain accurate travel records and documentation, ensuring bookings comply with company policies, approval processes, agreed lead times and preferred supplier arrangements.
• Liaise and build effective working relationships with travel management companies, airlines, hotels, internal stakeholders and other travel suppliers, escalating recurring or complex issues to the Travel Manager.
• Assist with the maintenance and management of staff accommodation properties, alongside supporting travel reporting, data, guidelines, processes and general administration.
• Work closely with the Travel Manager to monitor supplier performance, support supplier reviews and identify opportunities to improve processes and the overall employee travel experience.

What We Look For

Our ideal candidate embodies our values and the following:

• Previous experience in travel coordination, business travel, events or a similar administrative role, ideally within a corporate or international environment.
• Highly organised and proactive, with strong time-management skills and the ability to manage multiple requests, competing priorities and deadlines.
• Excellent attention to detail and accuracy, with a strong sense of ownership and the ability to handle confidential information appropriately.
• Strong communication and customer service skills, with confidence working with employees, stakeholders, travel suppliers and external partners.
• Calm and solutions-focused when managing last-minute changes, disruptions or urgent requests, with the ability to adapt quickly to changing priorities.
• Good working knowledge of Microsoft Office and travel booking systems, with experience using a Travel Management Company (TMC) or online booking tool (desirable).

Benefits

We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.

As part of our team, you’ll enjoy:

• World-Class training, designed to inspire and educate
• Discretionary annual bonus
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Dining discount, enjoy exclusive discounts across the Azumi group, worldwide!
• Access to health-assured and employee assistance programmes
• Cycle to work scheme and season ticket loans
   

Life at Azumi
At Azumi, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:

Honour the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do

Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness

Embrace the Energy - we bring passion and positivity to everything we do

Azumi Group is an award-winning restaurant group bringing modern, vibrant dining experiences to iconic destinations worldwide. Founded in 2002 with the opening of Zuma London, followed by the creation of ROKA in 2004, Azumi has grown into an internationally celebrated collection. With over 20 Zuma locations & multiple ROKA venues globally, our portfolio continues to grow, each venue offering a distinctive, memorable experience. In addition to Zuma and ROKA, our collection proudly includes standout concepts – Oblix, ETARU, and INKO NITO.

Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.