Heard. is a premium fast-casual smash burger concept from 2 Michelin-starred chef Jordan Bailey, born from a desire to take an everyday classic and make it quietly exceptional. We combine top-quality, thoughtfully sourced ingredients with the rigour and technique of the world’s best kitchens. No gimmicks, no shortcuts - just maximum flavour done right.

We know our burgers are on another level - arguably one of the best in the world. But food this good deserves service to match. That’s where you come in. We are looking for warm, engaging Waiters & Waitresses to join our team - people who love great food and want to leave every single guest pleasantly surprised by exceptional, unfussy hospitality.

• Salary: £14 - £16 per year OTE (depending on experience  and which Heard. restaurant you’re hired for)

• Benefits: Access to benefits platform from day one including 50% off food and drink in our sites, cycle to work scheme and high street discounts
  
  

• Professional Growth: Full training on hospitality, natural wines, craft beer, and product origin

• Clear Progression: Genuine opportunities to step up into Supervisor,  Assistant Manager and Assistant General Manager roles as we grow 

• Your Birthday off!

• Deliver Memorable Hospitality: Be the face of Heard. Welcome guests with genuine warmth, guide them through our menu, and create an engaging, effortless experience that turns first-timers into regulars.

• Surprise & Delight: Ensure every guest leaves raving about more than just the food. You'll bring personality, attentive care, and a naturally warm vibe to every table you touch.

• Know Your Stuff: Become an expert on our menu, from product provenance and smash-burger technique to our curated natural wines and craft beers.

• Bring the Energy: Work as a tight-knit team across the floor, keeping tables spotless, service fast, and shift morale sky-high.

• Keep standards pristine: Take pride in the details - from maintaining section cleanliness to making sure the floor and setup look crisp all shift long.

• Personality First: You are warm, open, and naturally engaging. You don't read scripts - you build real connections with guests.

• A Passion for Quality: You get excited about great food, drinks, and creating a great atmosphere.

• Team Spirit: A positive, can-do attitude, always ready to lend a hand to your teammates when the room gets busy.

This is an opportunity to be part of a growing brand. So, if you are a naturally warm, engaging person who loves great food and leaves the stuffy formality at the door, we would love to hear from you.

Heard. is a premium fast-casual smash burger concept from 2 Michelin-starred chef Jordan Bailey, born from a desire to take an everyday classic and make it quietly exceptional. We combine top-quality, thoughtfully sourced ingredients with the rigour and technique of the world’s best kitchens. No gimmicks, no shortcuts - just maximum flavour done right.

We know our burgers are on another level - arguably one of the best in the world. But food this good deserves service to match. That’s where you come in. We are looking for warm, engaging Waiters & Waitresses to join our team - people who love great food and want to leave every single guest pleasantly surprised by exceptional, unfussy hospitality.

• Salary: £14 - £16 per year OTE (depending on experience  and which Heard. restaurant you’re hired for)

• Benefits: Access to benefits platform from day one including 50% off food and drink in our sites, cycle to work scheme and high street discounts
  
  

• Professional Growth: Full training on hospitality, natural wines, craft beer, and product origin

• Clear Progression: Genuine opportunities to step up into Supervisor,  Assistant Manager and Assistant General Manager roles as we grow 

• Your Birthday off!

• Deliver Memorable Hospitality: Be the face of Heard. Welcome guests with genuine warmth, guide them through our menu, and create an engaging, effortless experience that turns first-timers into regulars.

• Surprise & Delight: Ensure every guest leaves raving about more than just the food. You'll bring personality, attentive care, and a naturally warm vibe to every table you touch.

• Know Your Stuff: Become an expert on our menu, from product provenance and smash-burger technique to our curated natural wines and craft beers.

• Bring the Energy: Work as a tight-knit team across the floor, keeping tables spotless, service fast, and shift morale sky-high.

• Keep standards pristine: Take pride in the details - from maintaining section cleanliness to making sure the floor and setup look crisp all shift long.

• Personality First: You are warm, open, and naturally engaging. You don't read scripts - you build real connections with guests.

• A Passion for Quality: You get excited about great food, drinks, and creating a great atmosphere.

• Team Spirit: A positive, can-do attitude, always ready to lend a hand to your teammates when the room gets busy.

This is an opportunity to be part of a growing brand. So, if you are a naturally warm, engaging person who loves great food and leaves the stuffy formality at the door, we would love to hear from you.