Henrietta Hotel opened in 2017, right in the heart of bustling Covent Garden. A haven nestled away from the busy streets outside, Henrietta is comprised of 40 rooms divided into two buildings. In the summer of 2024, renowned British chef Jackson Boxer took the helm of the restaurant, reimagining the food offering against the backdrop of a full restaurant redesign. Expect nods to their Parisian heritage and the city’s famed bistros, as well as to Covent Garden’s rich history. Taking inspiration from London’s continental neighbours, the menu at Henri reflects the culinary traditions and timeless appeal of a Parisian bistro, serving Jackson’s take on French classics alongside signature Experimental cocktails.  

Job: Housekeeping Supervisor at Henrietta Hotel

Based in: Covent Garden, London

Full time: 40 hours per week

Salary: £35,000 

Role Overview:

Responsible for planning, organising and developing all operations of the housekeeping department to ensure a high level of cleanliness, following all guidelines and ensuring that the highest standards are met.

DUTIES AND RESPONSIBILITIES

Operations & Management

• Oversee daily, weekly, and monthly housekeeping operations
• Plan staff rotas and manage holidays
• Maintain stock (linen, cleaning supplies, equipment)
• Inspect rooms and public areas daily
• Ensure standards are consistently met
• Work with maintenance to resolve issues

Team Leadership

• Recruit, train, and mentor housekeeping staff
• Create a positive and productive work environment

Inventory & Supplies

• Manage stockrooms and ordering
• Keep track of inventory levels

Guest Experience

• Handle guest complaints and issues
• Monitor satisfaction and communicate feedback to the team

ABOUT YOU

• Experience in a similar role and venue.
• Social, engaging and motivated.
• Flexibility to respond quickly and positively to a range of work situations.
• Effective communication
• Problem-solving and decision-making skills.
• Attention to details and customer needs.

WHAT IT IS LIKE TO WORK FOR US?

Whether you’re looking for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer:

• On the job and personalised training to develop the technical and managerial skills necessary to develop a clear career path.
• Possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland.
• Staff discounts and benefits.
• Pension scheme.

Henrietta Hotel opened in 2017, right in the heart of bustling Covent Garden. A haven nestled away from the busy streets outside, Henrietta is comprised of 40 rooms divided into two buildings. In the summer of 2024, renowned British chef Jackson Boxer took the helm of the restaurant, reimagining the food offering against the backdrop of a full restaurant redesign. Expect nods to their Parisian heritage and the city’s famed bistros, as well as to Covent Garden’s rich history. Taking inspiration from London’s continental neighbours, the menu at Henri reflects the culinary traditions and timeless appeal of a Parisian bistro, serving Jackson’s take on French classics alongside signature Experimental cocktails.  

Job: Housekeeping Supervisor at Henrietta Hotel

Based in: Covent Garden, London

Full time: 40 hours per week

Salary: £35,000 

Role Overview:

Responsible for planning, organising and developing all operations of the housekeeping department to ensure a high level of cleanliness, following all guidelines and ensuring that the highest standards are met.

DUTIES AND RESPONSIBILITIES

Operations & Management

• Oversee daily, weekly, and monthly housekeeping operations
• Plan staff rotas and manage holidays
• Maintain stock (linen, cleaning supplies, equipment)
• Inspect rooms and public areas daily
• Ensure standards are consistently met
• Work with maintenance to resolve issues

Team Leadership

• Recruit, train, and mentor housekeeping staff
• Create a positive and productive work environment

Inventory & Supplies

• Manage stockrooms and ordering
• Keep track of inventory levels

Guest Experience

• Handle guest complaints and issues
• Monitor satisfaction and communicate feedback to the team

ABOUT YOU

• Experience in a similar role and venue.
• Social, engaging and motivated.
• Flexibility to respond quickly and positively to a range of work situations.
• Effective communication
• Problem-solving and decision-making skills.
• Attention to details and customer needs.

WHAT IT IS LIKE TO WORK FOR US?

Whether you’re looking for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer:

• On the job and personalised training to develop the technical and managerial skills necessary to develop a clear career path.
• Possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland.
• Staff discounts and benefits.
• Pension scheme.