The Place

Our 21 bedroom hotel in Brora radiates a unique coastal charm and is located just a pebbles throw from Brora beach. The hotel has recently undergone a £1.7m refurbishment including all bedrooms, front of house areas, and bar and restaurant. It is steeped in fascinating history and offers the finest hospitality, food and drink in the area. We are a vibrant and energetic team and thrive on offering our guests the very best Highland experience based on the very best local produce. In short, this a very exciting time for our hotel, and to be part of the expanding Highland Coast Hotels.

Alongside our guest bedrooms, we also offer dining in our new restaurant, The Curing Yard. Guests can enjoy speciality gins and the finest Whiskies in our Megan Boyd Bar or dine al fresco in the gardens when the Scottish sun shines.

In addition, the 20 or so fully serviced Links Apartments and Links View Villas are a great option for families and groups. Surrounded by the rugged beauty of the Scottish Highlands, our hotel offers the perfect setting for those seeking adventure and tranquillity alike. Whether you're exploring the nearby sandy beaches, teeing off at one of the world-class golf courses, or simply taking in the stunning vistas, there's no shortage of experiences to be had in this idyllic corner of Scotland.

Join us at the Royal Marine Hotel and become part of a team dedicated to providing exceptional hospitality in one of the most captivating destinations in the world.
 

The Position

We are seeking a dynamic and experienced Operations Manager to oversee the day-to-day operations of the hotel. Reporting directly to the General Manager, the Operations Manager is pivotal in ensuring the seamless functioning of all departments. This role involves managing staff, overseeing budgets, maintaining high standards of customer service, and ensuring compliance with all safety and regulatory standards.

Key responsibilities include:

Managing Staff: Oversee staff schedules, training, and performance to ensure exceptional service

Managing Budgets: Prepare, manage, and monitor budgets for financial efficiency

Guest Satisfaction: Ensure guests receive the highest level of service and address complaints promptly

Safety and Compliance: Ensure compliance with health and safety regulations

Operational Efficiency: Develop and implement policies to enhance hotel operation.

Event Coordination: Plan and coordinate events to drive guest engagement and revenue

Market Analysis: Conduct market research to stay competitive

The Person

The ideal candidate will have:

Leadership Skills: Strong ability to manage and motivate a diverse team, inspiring staff to achieve hotel goals.

Organisational and Communication Skills: Excellent organisational skills to manage multiple tasks and priorities; effective communication skills for interacting with staff, guests, and stakeholders.

Problem-Solving Abilities: Ability to address and resolve operational issues promptly and make informed decisions.

Financial Acumen: Proficiency in managing budgets, controlling costs, and analysing financial data.

Industry Knowledge: In-depth understanding of the hospitality industry and current trends.

Customer Service Focus: Excellent customer service skills to ensure guest satisfaction.

Technical Proficiency: Proficiency in MS Office Suite and hotel management software.

Experience: Previous experience in hotel or hospitality industry preferred.

The Place

Our 21 bedroom hotel in Brora radiates a unique coastal charm and is located just a pebbles throw from Brora beach. The hotel has recently undergone a £1.7m refurbishment including all bedrooms, front of house areas, and bar and restaurant. It is steeped in fascinating history and offers the finest hospitality, food and drink in the area. We are a vibrant and energetic team and thrive on offering our guests the very best Highland experience based on the very best local produce. In short, this a very exciting time for our hotel, and to be part of the expanding Highland Coast Hotels.

Alongside our guest bedrooms, we also offer dining in our new restaurant, The Curing Yard. Guests can enjoy speciality gins and the finest Whiskies in our Megan Boyd Bar or dine al fresco in the gardens when the Scottish sun shines.

In addition, the 20 or so fully serviced Links Apartments and Links View Villas are a great option for families and groups. Surrounded by the rugged beauty of the Scottish Highlands, our hotel offers the perfect setting for those seeking adventure and tranquillity alike. Whether you're exploring the nearby sandy beaches, teeing off at one of the world-class golf courses, or simply taking in the stunning vistas, there's no shortage of experiences to be had in this idyllic corner of Scotland.

Join us at the Royal Marine Hotel and become part of a team dedicated to providing exceptional hospitality in one of the most captivating destinations in the world.
 

The Position

We are seeking a dynamic and experienced Operations Manager to oversee the day-to-day operations of the hotel. Reporting directly to the General Manager, the Operations Manager is pivotal in ensuring the seamless functioning of all departments. This role involves managing staff, overseeing budgets, maintaining high standards of customer service, and ensuring compliance with all safety and regulatory standards.

Key responsibilities include:

Managing Staff: Oversee staff schedules, training, and performance to ensure exceptional service

Managing Budgets: Prepare, manage, and monitor budgets for financial efficiency

Guest Satisfaction: Ensure guests receive the highest level of service and address complaints promptly

Safety and Compliance: Ensure compliance with health and safety regulations

Operational Efficiency: Develop and implement policies to enhance hotel operation.

Event Coordination: Plan and coordinate events to drive guest engagement and revenue

Market Analysis: Conduct market research to stay competitive

The Person

The ideal candidate will have:

Leadership Skills: Strong ability to manage and motivate a diverse team, inspiring staff to achieve hotel goals.

Organisational and Communication Skills: Excellent organisational skills to manage multiple tasks and priorities; effective communication skills for interacting with staff, guests, and stakeholders.

Problem-Solving Abilities: Ability to address and resolve operational issues promptly and make informed decisions.

Financial Acumen: Proficiency in managing budgets, controlling costs, and analysing financial data.

Industry Knowledge: In-depth understanding of the hospitality industry and current trends.

Customer Service Focus: Excellent customer service skills to ensure guest satisfaction.

Technical Proficiency: Proficiency in MS Office Suite and hotel management software.

Experience: Previous experience in hotel or hospitality industry preferred.