Housekeeping Assistant (Hotel)

Location: Hoar Cross Hall, Staffordshire

About Us

Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we're committed to delivering exceptional service and creating unforgettable memories for our guests.

Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa.

Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goal. Do you feel a sense of achievement when the housework is finished, and you stand back feeling proud of the gleaming work surfaces and freshly made beds? Do you have the skills and experience to lead and coach a team to work to the same high standards? If so, we have the job for you.

The Role

To work collaboratively with the Head Housekeeper in ensuring the cleanliness, organisation, and general maintenance of the guest bedrooms. These areas should be maintained to the highest standards of hygiene and appearance.

Role Specification

• Ensuring guest bedrooms and bathrooms are cleaned to the required set standards, including dusting, polishing, vacuuming, moping, and sanitising surfaces.
• Changing/making beds in line with the Housekeeping SOP.
• Assisting in sorting, washing, drying, folding, and storing linens and towels.
• Replenishing amenities.
• Keeping the laundry area clean, organised, and free from obstructions.
• Completing extra jobs as instructed by Housekeeping Supervisors, Deputy Head Housekeeper and Head Housekeeper. 
• Reporting any maintenance issues to the Head Housekeeper promptly.

Shift Patterns:

• 30 hours per week - zero hour contract
• Various shifts available between 0900-1530hrs
• 5 days out of 7 per week
• Note: Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business including weekends and bank holidays

Why Join Us

• Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality
• Complimentary Spa Day on work anniversaries at any of our company spas
• Free meal provided daily through our staff canteen
• Complimentary use of leisure and spa facilities
• Access to the Employee Assistance Program
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across our venues
• Pension scheme
• Free Parking
• Refer-a-Friend scheme
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• On-line Doctor support (appointments/prescriptions)
• A fun, supportive and inclusive work environment with loads of development opportunities

People say you can’t choose your family, well we choose you to be part of ours!

Housekeeping Assistant (Hotel)

Location: Hoar Cross Hall, Staffordshire

About Us

Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we're committed to delivering exceptional service and creating unforgettable memories for our guests.

Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa.

Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goal. Do you feel a sense of achievement when the housework is finished, and you stand back feeling proud of the gleaming work surfaces and freshly made beds? Do you have the skills and experience to lead and coach a team to work to the same high standards? If so, we have the job for you.

The Role

To work collaboratively with the Head Housekeeper in ensuring the cleanliness, organisation, and general maintenance of the guest bedrooms. These areas should be maintained to the highest standards of hygiene and appearance.

Role Specification

• Ensuring guest bedrooms and bathrooms are cleaned to the required set standards, including dusting, polishing, vacuuming, moping, and sanitising surfaces.
• Changing/making beds in line with the Housekeeping SOP.
• Assisting in sorting, washing, drying, folding, and storing linens and towels.
• Replenishing amenities.
• Keeping the laundry area clean, organised, and free from obstructions.
• Completing extra jobs as instructed by Housekeeping Supervisors, Deputy Head Housekeeper and Head Housekeeper. 
• Reporting any maintenance issues to the Head Housekeeper promptly.

Shift Patterns:

• 30 hours per week - zero hour contract
• Various shifts available between 0900-1530hrs
• 5 days out of 7 per week
• Note: Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business including weekends and bank holidays

Why Join Us

• Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality
• Complimentary Spa Day on work anniversaries at any of our company spas
• Free meal provided daily through our staff canteen
• Complimentary use of leisure and spa facilities
• Access to the Employee Assistance Program
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across our venues
• Pension scheme
• Free Parking
• Refer-a-Friend scheme
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• On-line Doctor support (appointments/prescriptions)
• A fun, supportive and inclusive work environment with loads of development opportunities

People say you can’t choose your family, well we choose you to be part of ours!