Join us as a Rooms Management Graduate at 45 Park Lane, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Rooms Management Graduate, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll do

As a Rooms Management Graduate you'll enjoy your work and take pride in delighting our guests:

• As a Rooms Management Graduate, you will complete an intensive training programme within our Rooms Division in order to develop and obtain the key skills to become a successful manager in the future.   
• You will assist the supervisors and assistant managers in the correct manning of their departments, ensuring that the manning levels correspond to present and future business levels, and that productivity levels are optimised through correct scheduling of staff and holiday planning.
• Through visible management, you will ensure high levels of motivation and morale in the Rooms Division teams.
• You will monitor, with the Front Office Manager support, the cycle of reservations, guest billing and payment, insuring 100% accuracy.
• You will promote excellent Public Relations with Hotel guests and monitor their comments, complaints and suggestions, in order to make corrective suggestions to the Front Office Manager.

The items shared are the essence of a day in the life of a Rooms Management Graduate, but we'll make sure you are provided with specifics on how we care for our hotel.

What you'll bring

• Preferably you will have Hotel School Degree or Diploma
• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Food & Beverage Graduate you’ll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.

What you'll get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts out hotels, Benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments  to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.

Join us as a Rooms Management Graduate at 45 Park Lane, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Rooms Management Graduate, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll do

As a Rooms Management Graduate you'll enjoy your work and take pride in delighting our guests:

• As a Rooms Management Graduate, you will complete an intensive training programme within our Rooms Division in order to develop and obtain the key skills to become a successful manager in the future.   
• You will assist the supervisors and assistant managers in the correct manning of their departments, ensuring that the manning levels correspond to present and future business levels, and that productivity levels are optimised through correct scheduling of staff and holiday planning.
• Through visible management, you will ensure high levels of motivation and morale in the Rooms Division teams.
• You will monitor, with the Front Office Manager support, the cycle of reservations, guest billing and payment, insuring 100% accuracy.
• You will promote excellent Public Relations with Hotel guests and monitor their comments, complaints and suggestions, in order to make corrective suggestions to the Front Office Manager.

The items shared are the essence of a day in the life of a Rooms Management Graduate, but we'll make sure you are provided with specifics on how we care for our hotel.

What you'll bring

• Preferably you will have Hotel School Degree or Diploma
• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Food & Beverage Graduate you’ll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.

What you'll get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts out hotels, Benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments  to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.