• Salary - £30,000  per annum (pro rata) 
• + Share of service charge (Circa £15,000 per annum full time role) 

What's in it for you as a Reservations agent:

• 50% off food and drink in our pubs for a table of up to 4 people 
• Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips  weekly in your digital tip jar.
• Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More.
• 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health. 
• Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds for 2.
• Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. 
• Earn more with our employee referral scheme. 
• Delicious staff meals on shift.
• Career progression opportunities, on going training to develop yourself personally and professionally.

What you'll be doing in Reservations: 

• Handle incoming reservations via phone, email, and booking platforms efficiently and professionally.
• Provide detailed knowledge of our venues, menus, and events to assist guests in making informed booking decisions.
• Manage group bookings, private dining, and event space enquiries, coordinating with on-site teams.
• Maintain accurate booking records and support reporting tasks as needed.
• Upsell experiences and promotions where appropriate to maximise revenue and enhance guest experience.
• Work collaboratively with venue managers and marketing to ensure smooth service delivery and communication.

About you, our new Reservations agent:

• Previous experience in a reservations, customer service, or hospitality role (pubs/hospitality group experience a plus).
• Strong communication skills and a naturally friendly, helpful manner.
• Organised and detail-oriented, with the ability to manage multiple bookings at once.
• Tech-savvy – comfortable using booking/reservation systems (such as SevenRooms, tripleseat, or similar).
• A proactive, can-do attitude and a love for delivering great guest experiences.
• Flexibility to work evenings and weekends

Sound like your kind of role? We’d love to hear from you, apply now and we'll take it from there. 

#Reservationsagent #Reservationist #immediatestart #Marylebone #Hospitalityjobs #Jobsinlondon 

• Salary - £30,000  per annum (pro rata) 
• + Share of service charge (Circa £15,000 per annum full time role) 

What's in it for you as a Reservations agent:

• 50% off food and drink in our pubs for a table of up to 4 people 
• Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips  weekly in your digital tip jar.
• Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More.
• 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health. 
• Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds for 2.
• Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. 
• Earn more with our employee referral scheme. 
• Delicious staff meals on shift.
• Career progression opportunities, on going training to develop yourself personally and professionally.

What you'll be doing in Reservations: 

• Handle incoming reservations via phone, email, and booking platforms efficiently and professionally.
• Provide detailed knowledge of our venues, menus, and events to assist guests in making informed booking decisions.
• Manage group bookings, private dining, and event space enquiries, coordinating with on-site teams.
• Maintain accurate booking records and support reporting tasks as needed.
• Upsell experiences and promotions where appropriate to maximise revenue and enhance guest experience.
• Work collaboratively with venue managers and marketing to ensure smooth service delivery and communication.

About you, our new Reservations agent:

• Previous experience in a reservations, customer service, or hospitality role (pubs/hospitality group experience a plus).
• Strong communication skills and a naturally friendly, helpful manner.
• Organised and detail-oriented, with the ability to manage multiple bookings at once.
• Tech-savvy – comfortable using booking/reservation systems (such as SevenRooms, tripleseat, or similar).
• A proactive, can-do attitude and a love for delivering great guest experiences.
• Flexibility to work evenings and weekends

Sound like your kind of role? We’d love to hear from you, apply now and we'll take it from there. 

#Reservationsagent #Reservationist #immediatestart #Marylebone #Hospitalityjobs #Jobsinlondon