Doorperson

We are looking for an enthusiastic and customer-focused Doorperson to join Public House Group! If you're passionate about hospitality and seeking an opportunity to thrive in a dynamic environment, we'd love to hear from you!

What's in it for you as a Doorperson:

• 50% off food and drink in our venues for a table of up to 4 people.
• Delicious staff meals on shift (venue teams only).
• Growing your family? Enjoy enhanced maternity and paternity pay once you've been with us for a year.
• Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
• Be recognised as Employee of the Month across the group and win a £150 meal for two.
• Career progression opportunities, ongoing training to develop yourself personally and professionally.
• 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
• Earn more with our employee referral scheme.
• Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
• Every penny of service charge goes to the people who work in our venues and eligible roles.

What you'll be doing as a Doorperson:

• Act as the first point of contact for guests, providing a professional and welcoming presence while maintaining control of the venue entrance.
• Manage access to the venue by monitoring guest entry and exit, ensuring admission is in line with company policies and licensing requirements.
• Maintain a safe and secure environment by remaining vigilant, identifying potential risks and taking appropriate action to prevent incidents from escalating.
• Build positive relationships with guests while confidently managing challenging situations with professionalism, discretion and sound judgement.
• Monitor occupancy levels and support the management team in controlling capacity when required.
• Work closely with management and the front of house team to ensure the smooth flow of guests into and out of the venue.
• Conduct regular patrols of the entrance and surrounding areas to maintain security, cleanliness and a positive guest environment.
• Respond promptly and appropriately to incidents, disturbances or emergencies, escalating concerns to management or the relevant authorities where necessary.
• Assist in enforcing company policies, licensing conditions and health and safety procedures, ensuring compliance at all times.

About you, our new Doorperson:

• Previous experience as a Doorperson, Security, or similar role within hospitality.
• Valid SIA Door Supervisor Licence.
• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Flexible approach to work.

About Us:
Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same: to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.

If you're passionate about providing excellent service and creating memorable experiences for guests, we'd love to have you join the team! Apply now and we'll take it from there!

We are looking for an enthusiastic and customer-focused Doorperson to join Public House Group! If you're passionate about hospitality and seeking an opportunity to thrive in a dynamic environment, we'd love to hear from you!

What's in it for you as a Doorperson:

• 50% off food and drink in our venues for a table of up to 4 people.
• Delicious staff meals on shift (venue teams only).
• Growing your family? Enjoy enhanced maternity and paternity pay once you've been with us for a year.
• Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
• Be recognised as Employee of the Month across the group and win a £150 meal for two.
• Career progression opportunities, ongoing training to develop yourself personally and professionally.
• 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
• Earn more with our employee referral scheme.
• Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
• Every penny of service charge goes to the people who work in our venues and eligible roles.

What you'll be doing as a Doorperson:

• Act as the first point of contact for guests, providing a professional and welcoming presence while maintaining control of the venue entrance.
• Manage access to the venue by monitoring guest entry and exit, ensuring admission is in line with company policies and licensing requirements.
• Maintain a safe and secure environment by remaining vigilant, identifying potential risks and taking appropriate action to prevent incidents from escalating.
• Build positive relationships with guests while confidently managing challenging situations with professionalism, discretion and sound judgement.
• Monitor occupancy levels and support the management team in controlling capacity when required.
• Work closely with management and the front of house team to ensure the smooth flow of guests into and out of the venue.
• Conduct regular patrols of the entrance and surrounding areas to maintain security, cleanliness and a positive guest environment.
• Respond promptly and appropriately to incidents, disturbances or emergencies, escalating concerns to management or the relevant authorities where necessary.
• Assist in enforcing company policies, licensing conditions and health and safety procedures, ensuring compliance at all times.

About you, our new Doorperson:

• Previous experience as a Doorperson, Security, or similar role within hospitality.
• Valid SIA Door Supervisor Licence.
• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Flexible approach to work.

About Us:
Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same: to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.

If you're passionate about providing excellent service and creating memorable experiences for guests, we'd love to have you join the team! Apply now and we'll take it from there!