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Housekeeper
The Torridon
Housekeeper
The Torridon
Full Time
Seasonal
£28571 / Year
Housekeeper
The Torridon
Full Time
Seasonal
£28571 / Year
Skills
Fluent in English
Description
At the Torridon team members are the frontline ambassadors of the guest experience. Your responsibilitiesis are specific to Housekeeping, and also have core responsibilities for a team member:
Deliver Exceptional Customer Service
•Greet guests with a Genuine Sense of Interest.
•Respond to guest inquiries, requests, and complaints politely and promptly
•Anticipate guests’ needs to create a memorable experience.
Maintain a Clean and Organised Environment
•Ensure work areas and public spaces meet cleanliness standards
•Follow hygiene and safety protocols
•Report any maintenance or safety issues immediately
Follow Hotel Policies and Standards
•Uphold brand standards and service protocols
•Wear the correct uniform and maintain a professional appearance
•Arrive on time and follow the assigned schedule
Work as a Team Player
•Support colleagues during busy periods or shift changes
•Communicate clearly and respectfully with team members
•Contribute to a positive and inclusive work environment
Promote a Safe and Secure Environment
•Be aware of emergency procedures
•Monitor and report any unusual activity or hazards
•Support the wellbeing and safety of guests and colleagues
•Support the sustainability of reduce, reuse, recycle.
Demonstrate Product Knowledge
Be knowledge about, rooms,
•Answer questions accurately and confidently
At the Torridon team members are the frontline ambassadors of the guest experience. Your responsibilitiesis are specific to Housekeeping, and also have core responsibilities for a team member:
Deliver Exceptional Customer Service
•Greet guests with a Genuine Sense of Interest.
•Respond to guest inquiries, requests, and complaints politely and promptly
•Anticipate guests’ needs to create a memorable experience.
Maintain a Clean and Organised Environment
•Ensure work areas and public spaces meet cleanliness standards
•Follow hygiene and safety protocols
•Report any maintenance or safety issues immediately
Follow Hotel Policies and Standards
•Uphold brand standards and service protocols
•Wear the correct uniform and maintain a professional appearance
•Arrive on time and follow the assigned schedule
Work as a Team Player
•Support colleagues during busy periods or shift changes
•Communicate clearly and respectfully with team members
•Contribute to a positive and inclusive work environment
Promote a Safe and Secure Environment
•Be aware of emergency procedures
•Monitor and report any unusual activity or hazards
•Support the wellbeing and safety of guests and colleagues
•Support the sustainability of reduce, reuse, recycle.
Demonstrate Product Knowledge
Be knowledge about, rooms,
•Answer questions accurately and confidently
Housekeeper
Full Time
Seasonal
£28571 / Year
Skills
Fluent in English
Annat, Achnasheen, IV22 2EY, United Kingdom