Housekeeping Supervisor ***luxury hotel***

Incredible benefits

We are looking for a motivated and detail-oriented Housekeeping Supervisor to lead our housekeeping team and ensure the highest standards of cleanliness and guest satisfaction. This is a fantastic opportunity to take the next step in your hospitality career within a professional, high-quality environment where your leadership and organisational skills will be truly valued.  

Location: Summer Lodge Country House, Dorset

Employment type: Full-time 

Working pattern: 40 hours per week / 5 days on and 2 days off

Salary: £26,100 per year 

Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.

We are proud to be AA's Hotel Group of the Year (2024)! We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2017, 2020, 2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions.

The Summer Lodge Country House is set within the enchanting village of Hardy’s Evershot and surrounded by rolling hills, this five star country house hotel has 24 rooms, a restaurant, a relaxing spa, indoor pool, private tennis court and miles of beautiful countryside to explore, this is the quintessential luxurious escape.
 

Key Responsibilities of a Housekeeping Supervisor:

• Checking and inspecting up to 60 rooms per shift.
• Assisting in the training of team members.
• Inputting and monitoring room status in the computer system throughout the shift.
• Preparing and allocating Room Attendants sections and porter duties.
• Assisting in the control and issuing of keys.
• Helping in the preparation of rotas to ensure there is adequate cover at all times.
• Directly supervising team members.

What are we looking for?

• Previous experience in housekeeping and team supervision.
• Strong leadership and people management skills.
• Excellent attention to detail.
• Ability to train, motivate, and support team members.
• Strong organisational and time management skills.
• Knowledge of cleaning procedures and health & safety standards.
• Good communication and interpersonal skills.
• Ability to handle guest requests professionally.
• Flexibility with shifts and working hours.

• Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays
• Excellent service charge added to your salary every month. 
• Professional, award winning learning and development opportunities from day one.
• Fantastic recommend a friend and family bonus scheme worth up to £600. 
• Enhanced paid maternity leave & paternity leave. 
• 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets. 
• Discounted accommodation rates at Red Carnation Hotels worldwide. 
• Two paid volunteering days each year, because we care about our community.
• Access to immediate Employee Assistance Programme, because we care about our employees. 
• Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
• Social and team building events per hotel. 
• Global Employee Appreciation Party, where we get to celebrate our incredible teams.
• Free meals on duty.
• Complimentary uniform and dry-cleaning services. 

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.

Housekeeping Supervisor ***luxury hotel***

Incredible benefits

We are looking for a motivated and detail-oriented Housekeeping Supervisor to lead our housekeeping team and ensure the highest standards of cleanliness and guest satisfaction. This is a fantastic opportunity to take the next step in your hospitality career within a professional, high-quality environment where your leadership and organisational skills will be truly valued.  

Location: Summer Lodge Country House, Dorset

Employment type: Full-time 

Working pattern: 40 hours per week / 5 days on and 2 days off

Salary: £26,100 per year 

Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.

We are proud to be AA's Hotel Group of the Year (2024)! We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2017, 2020, 2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions.

The Summer Lodge Country House is set within the enchanting village of Hardy’s Evershot and surrounded by rolling hills, this five star country house hotel has 24 rooms, a restaurant, a relaxing spa, indoor pool, private tennis court and miles of beautiful countryside to explore, this is the quintessential luxurious escape.
 

Key Responsibilities of a Housekeeping Supervisor:

• Checking and inspecting up to 60 rooms per shift.
• Assisting in the training of team members.
• Inputting and monitoring room status in the computer system throughout the shift.
• Preparing and allocating Room Attendants sections and porter duties.
• Assisting in the control and issuing of keys.
• Helping in the preparation of rotas to ensure there is adequate cover at all times.
• Directly supervising team members.

What are we looking for?

• Previous experience in housekeeping and team supervision.
• Strong leadership and people management skills.
• Excellent attention to detail.
• Ability to train, motivate, and support team members.
• Strong organisational and time management skills.
• Knowledge of cleaning procedures and health & safety standards.
• Good communication and interpersonal skills.
• Ability to handle guest requests professionally.
• Flexibility with shifts and working hours.

• Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays
• Excellent service charge added to your salary every month. 
• Professional, award winning learning and development opportunities from day one.
• Fantastic recommend a friend and family bonus scheme worth up to £600. 
• Enhanced paid maternity leave & paternity leave. 
• 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets. 
• Discounted accommodation rates at Red Carnation Hotels worldwide. 
• Two paid volunteering days each year, because we care about our community.
• Access to immediate Employee Assistance Programme, because we care about our employees. 
• Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
• Social and team building events per hotel. 
• Global Employee Appreciation Party, where we get to celebrate our incredible teams.
• Free meals on duty.
• Complimentary uniform and dry-cleaning services. 

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.