**We’re proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence**

This role is perfect for an experienced Head Housekeeper or perhaps a Deputy Head Housekeeper looking to take the next step and has a passion for high standards of work, cleanliness, and the ability to motivate and lead our wonderful housekeeping team!

What you’ll be doing?

As Head Housekeeper, you are an essential part of the senior team. You will be required to achieve the highest standards of cleanliness, presentation & maintenance in all our guest rooms, suites, bathrooms, and public areas.  To succeed you will look to install daily, weekly and monthly schedules of work. You should lead by example at all times, inspiring the housekeeping team in the delivery of great standards and a professional service.

What you’ll need?

• To be committed to delivering exceptional standards within hotel bedrooms and public areas.
• You will lead by example, implementing systems and procedures as required
• You will have high standards – both for the appearance of the bedrooms and public areas but also to ensure that tasks are completed within the expected timeframes
• You will have the ability to use computer systems for placing orders and managing the department rotas and holiday requests.
• As you will know, working in the Housekeeping Department is hard but very rewarding work, and will require a level of fitness in order to complete this vital role.
• Previous experience as Head or Deputy Head Housekeeper is essential and within a similar award-winning property.
• You will have an enthusiastic approach to exceeding our guests’ expectations and showcasing our beautiful bedrooms and public areas.
• Be confident communicating across departments at pier level

 What’s in it for you?

At Eden Hotel Collection, we’re proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024!)—which means you’re joining a team that values your happiness, growth, and success every step of the way.

• Generous Time Off: 31 days of leave, increasing to 33 with service.
• Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
• Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
• Wellbeing Center: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
• Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
• Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
• Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
• The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
• Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
• Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
• Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
• Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
• Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.

 A Culture of Collaboration and Care

We work together to create a truly inclusive workplace, where your voice matters, and real change happens:

• Your Voice Matters: Regular surveys that value your input.
• Real Action: “You said, we did”—because we listen and respond.
• Sustainability Focus: Employee champions at every hotel and HQ.

We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.

Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives.  Join us to experience what it means to work for a values-led, award-winning employer.

Want to get a flavour for Eden Hotel Collection? Give us a follow on Linked in.

INDHP

**We’re proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence**

This role is perfect for an experienced Head Housekeeper or perhaps a Deputy Head Housekeeper looking to take the next step and has a passion for high standards of work, cleanliness, and the ability to motivate and lead our wonderful housekeeping team!

What you’ll be doing?

As Head Housekeeper, you are an essential part of the senior team. You will be required to achieve the highest standards of cleanliness, presentation & maintenance in all our guest rooms, suites, bathrooms, and public areas.  To succeed you will look to install daily, weekly and monthly schedules of work. You should lead by example at all times, inspiring the housekeeping team in the delivery of great standards and a professional service.

What you’ll need?

• To be committed to delivering exceptional standards within hotel bedrooms and public areas.
• You will lead by example, implementing systems and procedures as required
• You will have high standards – both for the appearance of the bedrooms and public areas but also to ensure that tasks are completed within the expected timeframes
• You will have the ability to use computer systems for placing orders and managing the department rotas and holiday requests.
• As you will know, working in the Housekeeping Department is hard but very rewarding work, and will require a level of fitness in order to complete this vital role.
• Previous experience as Head or Deputy Head Housekeeper is essential and within a similar award-winning property.
• You will have an enthusiastic approach to exceeding our guests’ expectations and showcasing our beautiful bedrooms and public areas.
• Be confident communicating across departments at pier level

 What’s in it for you?

At Eden Hotel Collection, we’re proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024!)—which means you’re joining a team that values your happiness, growth, and success every step of the way.

• Generous Time Off: 31 days of leave, increasing to 33 with service.
• Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
• Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
• Wellbeing Center: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
• Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
• Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
• Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
• The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
• Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
• Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
• Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
• Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
• Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.

 A Culture of Collaboration and Care

We work together to create a truly inclusive workplace, where your voice matters, and real change happens:

• Your Voice Matters: Regular surveys that value your input.
• Real Action: “You said, we did”—because we listen and respond.
• Sustainability Focus: Employee champions at every hotel and HQ.

We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.

Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives.  Join us to experience what it means to work for a values-led, award-winning employer.

Want to get a flavour for Eden Hotel Collection? Give us a follow on Linked in.

INDHP