Watergate Bay Hotel – a place to take your hospitality career to new heights. With a team that values connection, flexibility, variety, and challenge, we're all about making a meaningful impact on our guest’s holiday. Our three core values - We Care, We Notice, We Change – show what it means to work for a hotel which goes above and beyond for our team and guests.

At Watergate Bay, we don't just provide a place for our guests to rest their heads - we create memorable experiences that they'll remember for a lifetime. It’s all about the balance of life. Being active, getting amongst the elements, spoiling yourself a little, chilling out, getting cosy, and most of all having a good time.

An unforgettable holiday experience amidst two miles of sand, sea air and surf, Watergate Bay Hotel offers a modern take on a beach break. For our guests, how their stay makes them feel is crucial; cared about, looked after, welcome.

Our Housekeeping Supervisor role:

We’re looking for lively, attentive, and energetic people to join our housekeeping team as a supervisor. Our housekeeping assistants prepare guests’ rooms for their arrival, take care of their laundry, and play a vital role in ensuring the hotel is clean, safe and looks first-class every day.

You’ll be most content working behind the scenes, but warm and friendly with everyone you meet and feel valued in your team. You’ll understand the importance of the work you do and will be proud when you notice and fix even the smallest of details. Trust makes our team strong and happy.

This is a permanent position with all the benefits that comes from being part of our core team. In return for your enthusiasm and commitment, you’ll find yourself in a supportive group of likeminded people with a shared outlook on life, where friendship, connection, flexibility, variety and challenge make every working day worthwhile. 

Joining our team means being part of a community that values excellence, innovation, and kindness in everything we do. Our commitment to our staff is reflected in our exceptional working environment - one that promotes work-life balance, professional development, and plenty of opportunities for growth.

As our Housekeeping Supervisor you'll be: 

• Cleaning and preparing each room according to established procedures and standards.
• Ensuring that every room is cleaned to the required standard within the designated time.
• Signing keys in and out correctly and maintaining key and code security at all times.
• Keeping spare linen neatly stored in cupboards when not in use.
• Thoroughly checking rooms after yourself and other housekeepers have completed the cleaning, making sure they meet Watergate Bay standards and addressing any oversights.
• Monitoring the condition of each room and promptly reporting any defects to the Head Housekeeper or Assistant Head Housekeeper.
• Regularly checking inventory and notifying the Head Housekeeper or Assistant Head Housekeeper of any items that need replacement.
• Following the guidelines outlined in the staff handbook and department standard operating procedures.
• Cleaning while adhering to Health and Safety and COSHH regulations (Control of Substances Hazardous to Health).
• Using the appropriate chemicals for each cleaning task.
• Supervising the team to ensure compliance with health and safety procedures.
• Providing updates to the Assistant Head Housekeeper and Head Housekeeper, supervising team members, and offering feedback, advice, and support.
• Assisting and supporting the training and development of new team members.
• Promoting maximum efficiency through teamwork.
• Performing any additional duties assigned by the Housekeeping Manager or Housekeeping Supervisors.

The skills you'll be sharing with us: 

• Customer service focused
• Experience of housekeeping in a similar role
• Ability to work on own initiative
• Excellent time management skills
• Experience of housekeeping in a similar role
• Excellent attention to detail
• First Aid qualification
• Manual Handling / H&S qualification
• Good communications skills
• Experience in supervising a team
• Care about our team and our environment

What we'll offer in return: 

• A welcoming team of likeminds, eager to support and encourage each other
• Excellent career prospects in an ever-expanding organisation
• Special rates for you and your friends and family to stay at the hotel
• Discounts on treatments in Swim Club
• Discounts for you and your friends and family at our restaurants: Zacry’s, The Beach Hut, and the Living Space 
• Discount at Cubs coffeeshops
• Discounts at Shop on the Beach and other partner businesses
• Free surf lessons, surfboards and wetsuits hire from Wavehunters
• Team social events throughout the year
• Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances. 

Watergate Bay Hotel – a place to take your hospitality career to new heights. With a team that values connection, flexibility, variety, and challenge, we're all about making a meaningful impact on our guest’s holiday. Our three core values - We Care, We Notice, We Change – show what it means to work for a hotel which goes above and beyond for our team and guests.

At Watergate Bay, we don't just provide a place for our guests to rest their heads - we create memorable experiences that they'll remember for a lifetime. It’s all about the balance of life. Being active, getting amongst the elements, spoiling yourself a little, chilling out, getting cosy, and most of all having a good time.

An unforgettable holiday experience amidst two miles of sand, sea air and surf, Watergate Bay Hotel offers a modern take on a beach break. For our guests, how their stay makes them feel is crucial; cared about, looked after, welcome.

Our Housekeeping Supervisor role:

We’re looking for lively, attentive, and energetic people to join our housekeeping team as a supervisor. Our housekeeping assistants prepare guests’ rooms for their arrival, take care of their laundry, and play a vital role in ensuring the hotel is clean, safe and looks first-class every day.

You’ll be most content working behind the scenes, but warm and friendly with everyone you meet and feel valued in your team. You’ll understand the importance of the work you do and will be proud when you notice and fix even the smallest of details. Trust makes our team strong and happy.

This is a permanent position with all the benefits that comes from being part of our core team. In return for your enthusiasm and commitment, you’ll find yourself in a supportive group of likeminded people with a shared outlook on life, where friendship, connection, flexibility, variety and challenge make every working day worthwhile. 

Joining our team means being part of a community that values excellence, innovation, and kindness in everything we do. Our commitment to our staff is reflected in our exceptional working environment - one that promotes work-life balance, professional development, and plenty of opportunities for growth.

As our Housekeeping Supervisor you'll be: 

• Cleaning and preparing each room according to established procedures and standards.
• Ensuring that every room is cleaned to the required standard within the designated time.
• Signing keys in and out correctly and maintaining key and code security at all times.
• Keeping spare linen neatly stored in cupboards when not in use.
• Thoroughly checking rooms after yourself and other housekeepers have completed the cleaning, making sure they meet Watergate Bay standards and addressing any oversights.
• Monitoring the condition of each room and promptly reporting any defects to the Head Housekeeper or Assistant Head Housekeeper.
• Regularly checking inventory and notifying the Head Housekeeper or Assistant Head Housekeeper of any items that need replacement.
• Following the guidelines outlined in the staff handbook and department standard operating procedures.
• Cleaning while adhering to Health and Safety and COSHH regulations (Control of Substances Hazardous to Health).
• Using the appropriate chemicals for each cleaning task.
• Supervising the team to ensure compliance with health and safety procedures.
• Providing updates to the Assistant Head Housekeeper and Head Housekeeper, supervising team members, and offering feedback, advice, and support.
• Assisting and supporting the training and development of new team members.
• Promoting maximum efficiency through teamwork.
• Performing any additional duties assigned by the Housekeeping Manager or Housekeeping Supervisors.

The skills you'll be sharing with us: 

• Customer service focused
• Experience of housekeeping in a similar role
• Ability to work on own initiative
• Excellent time management skills
• Experience of housekeeping in a similar role
• Excellent attention to detail
• First Aid qualification
• Manual Handling / H&S qualification
• Good communications skills
• Experience in supervising a team
• Care about our team and our environment

What we'll offer in return: 

• A welcoming team of likeminds, eager to support and encourage each other
• Excellent career prospects in an ever-expanding organisation
• Special rates for you and your friends and family to stay at the hotel
• Discounts on treatments in Swim Club
• Discounts for you and your friends and family at our restaurants: Zacry’s, The Beach Hut, and the Living Space 
• Discount at Cubs coffeeshops
• Discounts at Shop on the Beach and other partner businesses
• Free surf lessons, surfboards and wetsuits hire from Wavehunters
• Team social events throughout the year
• Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances.