Housekeeping Supervisor | Watergate Bay Hotel

We’re here to share the joy of Watergate Bay for everyone, now and for the future.

That means doing everything we can to make sure our team, guests and planet stay happy through the moments we create and the impact we have.

Through proper hospitality, active relaxation and thoughtful experiences, we create the time and space for guests and teams to feel their best. Everything we do is rooted in warmth, confidence and care — with sustainability and community firmly at our heart.

Dedicated, loyal guests who love what we do. A committed team with a shared outlook. An attention to detail that pushes us to excel. A deep, instinctive care for the environment around us.  It’s what sets Watergate Bay apart from other hotels and drives us to find extraordinary talent to join us.

The best hospitality brands come to life through real world experiences, transforming moments into memories and building bonds which last a lifetime. But that doesn’t happen by itself. Excellence comes to life through care, energy, and attention to detail.

Our Housekeeping Supervisor role

As our Housekeeping Supervisor, you’ll help create a first-class experience by leading with pride, trust, and warmth.

Working behind the scenes at the heart of the hotel, you’ll be part of a supportive team where purpose, connection, and commitment turn everyday work into lasting impressions. You’ll also be operating on a full-time, zero-hour contract.

What you’ll be responsible for

• Cleaning and preparing each room according to established procedures and standards.
• Ensuring that every room is cleaned to the required standard within the designated time.
• Signing keys in and out correctly and always maintaining key and code security.
• Keeping spare linen neatly stored in cupboards when not in use.
• Thoroughly checking rooms after cleaning has been completed, making sure they meet Watergate Bay standards and addressing any oversights.
• Monitoring the condition of each room and promptly reporting any defects to the Head Housekeeper or Assistant Head Housekeeper.
• Regularly checking inventory and notifying the Head Housekeeper or Assistant Head Housekeeper of any items that need replacement.
• Following the guidelines outlined in the staff handbook and department standard operating procedures.
• Adhering to our Health and Safety and COSHH regulations (Control of Substances Hazardous to Health).
• Using the appropriate chemicals for each cleaning task.
• Supervising the team to ensure compliance with health and safety procedures.
• Providing updates to the Assistant Head Housekeeper and Head Housekeeper, supervising team members, and offering feedback, advice, and support.
• Assisting and supporting the training and development of new team members.
• Promoting maximum efficiency through teamwork.
• Performing any additional duties assigned by the Housekeeping Manager or Housekeeping Supervisors.

What we’re looking for

• A strong customer service ethos, with a keen eye for the small details that make a meaningful impact
• Proven experience in a housekeeping role within a similar environment
• Ability to work independently and use initiative
• Excellent time management and organisational skills
• Exceptional attention to detail
• Valid First Aid certification
• Manual Handling and Health & Safety qualifications
• Strong communication skills
• Experience supervising and supporting a team
• A genuine commitment to the wellbeing of our team and care for our wider environment

Why us?

Watergate Bay is a place for connection, for freedom, for everyone. Join the team and you’ll be working on the shoreline of the Atlantic, where the ocean and its draw is a daily inspiration.

Every decision we make, every moment we create, is rooted in warmth, confidence, and care. We champion practices that protect our environment, support our people, and leave a positive mark for the future. Sustainability isn’t just an ambition—it’s at the heart of everything we do.

What we can offer in return

• A relaxed, professional place to work in a beautiful location – at one of the UK’s most striking beaches
• A welcoming team, eager to support and encourage each other
• Excellent career prospects in an ever-expanding organisation
• Special rates for you and your friends and family to stay at the hotel
• Team discounts on treatments in Swim Club
• Discounts for you and your friends and family at: Zacry’s, The Beach Hut, and Living Space Restaurants.
• Team discount at our Cubs coffeeshops
• Team discounts at Shop on the Beach and other partner businesses
• Free surf lessons, surfboards and wetsuits hire from Wavehunters
• Team social events throughout the year
• Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances

Our commitment to our staff is reflected in our exceptional working environment – one that promotes work-life balance, professional development, and a positive culture where everyone is heard and supported, always.

Alongside competitive salaries, we offer strong benefits, ongoing training and professional development opportunities, team socials and events through the year, discounted stays, and food & drink and activities.

Working at Watergate Bay Hotel isn’t just a job — it’s a chance to help create something that really matters. Now and for generations to come.

Housekeeping Supervisor | Watergate Bay Hotel

We’re here to share the joy of Watergate Bay for everyone, now and for the future.

That means doing everything we can to make sure our team, guests and planet stay happy through the moments we create and the impact we have.

Through proper hospitality, active relaxation and thoughtful experiences, we create the time and space for guests and teams to feel their best. Everything we do is rooted in warmth, confidence and care — with sustainability and community firmly at our heart.

Dedicated, loyal guests who love what we do. A committed team with a shared outlook. An attention to detail that pushes us to excel. A deep, instinctive care for the environment around us.  It’s what sets Watergate Bay apart from other hotels and drives us to find extraordinary talent to join us.

The best hospitality brands come to life through real world experiences, transforming moments into memories and building bonds which last a lifetime. But that doesn’t happen by itself. Excellence comes to life through care, energy, and attention to detail.

Our Housekeeping Supervisor role

As our Housekeeping Supervisor, you’ll help create a first-class experience by leading with pride, trust, and warmth.

Working behind the scenes at the heart of the hotel, you’ll be part of a supportive team where purpose, connection, and commitment turn everyday work into lasting impressions. You’ll also be operating on a full-time, zero-hour contract.

What you’ll be responsible for

• Cleaning and preparing each room according to established procedures and standards.
• Ensuring that every room is cleaned to the required standard within the designated time.
• Signing keys in and out correctly and always maintaining key and code security.
• Keeping spare linen neatly stored in cupboards when not in use.
• Thoroughly checking rooms after cleaning has been completed, making sure they meet Watergate Bay standards and addressing any oversights.
• Monitoring the condition of each room and promptly reporting any defects to the Head Housekeeper or Assistant Head Housekeeper.
• Regularly checking inventory and notifying the Head Housekeeper or Assistant Head Housekeeper of any items that need replacement.
• Following the guidelines outlined in the staff handbook and department standard operating procedures.
• Adhering to our Health and Safety and COSHH regulations (Control of Substances Hazardous to Health).
• Using the appropriate chemicals for each cleaning task.
• Supervising the team to ensure compliance with health and safety procedures.
• Providing updates to the Assistant Head Housekeeper and Head Housekeeper, supervising team members, and offering feedback, advice, and support.
• Assisting and supporting the training and development of new team members.
• Promoting maximum efficiency through teamwork.
• Performing any additional duties assigned by the Housekeeping Manager or Housekeeping Supervisors.

What we’re looking for

• A strong customer service ethos, with a keen eye for the small details that make a meaningful impact
• Proven experience in a housekeeping role within a similar environment
• Ability to work independently and use initiative
• Excellent time management and organisational skills
• Exceptional attention to detail
• Valid First Aid certification
• Manual Handling and Health & Safety qualifications
• Strong communication skills
• Experience supervising and supporting a team
• A genuine commitment to the wellbeing of our team and care for our wider environment

Why us?

Watergate Bay is a place for connection, for freedom, for everyone. Join the team and you’ll be working on the shoreline of the Atlantic, where the ocean and its draw is a daily inspiration.

Every decision we make, every moment we create, is rooted in warmth, confidence, and care. We champion practices that protect our environment, support our people, and leave a positive mark for the future. Sustainability isn’t just an ambition—it’s at the heart of everything we do.

What we can offer in return

• A relaxed, professional place to work in a beautiful location – at one of the UK’s most striking beaches
• A welcoming team, eager to support and encourage each other
• Excellent career prospects in an ever-expanding organisation
• Special rates for you and your friends and family to stay at the hotel
• Team discounts on treatments in Swim Club
• Discounts for you and your friends and family at: Zacry’s, The Beach Hut, and Living Space Restaurants.
• Team discount at our Cubs coffeeshops
• Team discounts at Shop on the Beach and other partner businesses
• Free surf lessons, surfboards and wetsuits hire from Wavehunters
• Team social events throughout the year
• Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances

Our commitment to our staff is reflected in our exceptional working environment – one that promotes work-life balance, professional development, and a positive culture where everyone is heard and supported, always.

Alongside competitive salaries, we offer strong benefits, ongoing training and professional development opportunities, team socials and events through the year, discounted stays, and food & drink and activities.

Working at Watergate Bay Hotel isn’t just a job — it’s a chance to help create something that really matters. Now and for generations to come.