We are looking for an enthusiastic, talented and dedicated Head Housekeeper to join our luxury hotel brand at The Roseate Reading.

The Hotel is known for its spectacular attention to detail that ensures a bespoke, luxurious experience for its guests. Whether it is the 86,000 Italian-glass beads in the chandelier that hangs from the top of the building or the plush upholstery and wallpapers, the meticulous design sense is ubiquitous in maintaining an uplifted ambience. The Roseate Reading was originally Shire Hall for the Berkshire County Council. The building, along with its wide hallways, vaulted ceilings, cornice mouldings and the original lift shaft, have all been precisely restored to their original glory. To revive the old world charm of the Shire Hall, its council chamber, Eden along with its imposing fireplace and elaborate wood carvings on the doors and mantlepiece have all been restored to their past beauty. One of the top hotels in Reading, The Roseate Reading is a culmination of opulence and warmth. 

Our iconic property has a luxurious selection of guest rooms & suites, a signature restaurant, stylish bar, a lounge for afternoon tea plus a unique spa located on the top floor of the building with a magnificent view of the area.

Main Purpose:

As the Head Housekeeper you will work on ensuring that the highest standards of cleanliness, hygiene, and presentation are maintained throughout the hotel. This role involves supervising the housekeeping team, managing inventory, and ensuring a comfortable and pleasant environment for all guests.

Duties and Responsibilities:

• Oversee daily activities to ensure efficient operations.
• Perform regular inspections of guest rooms and public areas.
• Monitor and manage inventory of cleaning supplies and guest amenities.
• Place orders and conduct regular inventory checks.
• Ensure high levels of guest satisfaction through attention to detail.
• Assist in preparing staff schedules and maintaining accurate attendance records.
• Ensure adherence to health and safety regulations and hotel policies.
• Coordinate with other departments for smooth operations and events.
• Assist in all aspects of housekeeping management as needed.
• Prepare reports on housekeeping performance and standards.

Essential:

• Previous experience in a 5* Hotel is mandatory.
• Must lead by example, recognising when to 'manage' and when to 'lead'
• Good communication skills
• Business-oriented and a natural attitude towards providing excellent quality service
• Self-organised with attention to detail
• Hands On Attitude

Package benefits:

• Additional holiday day off for your child first day at primary school
• Recognition for every year of service anniversary including complimentary stay and additional holiday day after 3rd year of service
• Employee Assistance Program
• Meals on duty
• Provision and laundry of uniform
• Employee recognition awards
• Performance review and personal development plan
• Internal transfer and promotion opportunities
• Support in the development of your career
• Preferential room rates within the hotel group for yourself and family & friends

You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.

We are looking for an enthusiastic, talented and dedicated Head Housekeeper to join our luxury hotel brand at The Roseate Reading.

The Hotel is known for its spectacular attention to detail that ensures a bespoke, luxurious experience for its guests. Whether it is the 86,000 Italian-glass beads in the chandelier that hangs from the top of the building or the plush upholstery and wallpapers, the meticulous design sense is ubiquitous in maintaining an uplifted ambience. The Roseate Reading was originally Shire Hall for the Berkshire County Council. The building, along with its wide hallways, vaulted ceilings, cornice mouldings and the original lift shaft, have all been precisely restored to their original glory. To revive the old world charm of the Shire Hall, its council chamber, Eden along with its imposing fireplace and elaborate wood carvings on the doors and mantlepiece have all been restored to their past beauty. One of the top hotels in Reading, The Roseate Reading is a culmination of opulence and warmth. 

Our iconic property has a luxurious selection of guest rooms & suites, a signature restaurant, stylish bar, a lounge for afternoon tea plus a unique spa located on the top floor of the building with a magnificent view of the area.

Main Purpose:

As the Head Housekeeper you will work on ensuring that the highest standards of cleanliness, hygiene, and presentation are maintained throughout the hotel. This role involves supervising the housekeeping team, managing inventory, and ensuring a comfortable and pleasant environment for all guests.

Duties and Responsibilities:

• Oversee daily activities to ensure efficient operations.
• Perform regular inspections of guest rooms and public areas.
• Monitor and manage inventory of cleaning supplies and guest amenities.
• Place orders and conduct regular inventory checks.
• Ensure high levels of guest satisfaction through attention to detail.
• Assist in preparing staff schedules and maintaining accurate attendance records.
• Ensure adherence to health and safety regulations and hotel policies.
• Coordinate with other departments for smooth operations and events.
• Assist in all aspects of housekeeping management as needed.
• Prepare reports on housekeeping performance and standards.

Essential:

• Previous experience in a 5* Hotel is mandatory.
• Must lead by example, recognising when to 'manage' and when to 'lead'
• Good communication skills
• Business-oriented and a natural attitude towards providing excellent quality service
• Self-organised with attention to detail
• Hands On Attitude

Package benefits:

• Additional holiday day off for your child first day at primary school
• Recognition for every year of service anniversary including complimentary stay and additional holiday day after 3rd year of service
• Employee Assistance Program
• Meals on duty
• Provision and laundry of uniform
• Employee recognition awards
• Performance review and personal development plan
• Internal transfer and promotion opportunities
• Support in the development of your career
• Preferential room rates within the hotel group for yourself and family & friends

You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.