Head Housekeeping Manager

The NICI Newquay | Opening 2026

About The Nici:

Following the huge success of The Nici Bournemouth, we’re bringing our signature laid-back luxury energy to the Cornish coast. The NICI Newquay, opening in 2026, will redefine seaside hospitality, offering stunning ocean views, contemporary design, a vibrant restaurant and bar scene, indulgent spa and leisure facilities, and a guest experience like no other.

This is more than a hotel opening, it’s the creation of a destination.

The Role

We are seeking a professional and detail-oriented Head Housekeeping Manager to lead all housekeeping operations at The NICI Newquay. You will be responsible for ensuring impeccable standards, efficient processes, and a motivated team from pre-opening onwards.

Key Responsibilities

• Lead all housekeeping pre-opening preparations, including recruitment, training, and inventory setup

• Develop and implement cleaning schedules, procedures, and quality standards

• Manage, mentor, and motivate the housekeeping team

• Ensure exceptional cleanliness and presentation across guest rooms, public areas, and back-of-house

• Maintain budgetary control, monitor stock, and manage suppliers

• Oversee compliance with health, safety, and hygiene regulations

• Work closely with Operations and GM to ensure seamless guest experience

About You

• Proven leadership experience in luxury or lifestyle hotel housekeeping

• Pre-opening experience is desirable

• Detail-focused, highly organised, and excellent at team management

• Passionate about delivering a premium guest experience

What We Offer

• Competitive salary and incentives

• The opportunity to lead housekeeping operations for a flagship hotel opening

• Autonomy to set standards and shape the culture of a high-performing team

 Head Housekeeping Manager

The NICI Newquay | Opening 2026

About The Nici:

Following the huge success of The Nici Bournemouth, we’re bringing our signature laid-back luxury energy to the Cornish coast. The NICI Newquay, opening in 2026, will redefine seaside hospitality, offering stunning ocean views, contemporary design, a vibrant restaurant and bar scene, indulgent spa and leisure facilities, and a guest experience like no other.

This is more than a hotel opening, it’s the creation of a destination.

The Role

We are seeking a professional and detail-oriented Head Housekeeping Manager to lead all housekeeping operations at The NICI Newquay. You will be responsible for ensuring impeccable standards, efficient processes, and a motivated team from pre-opening onwards.

Key Responsibilities

• Lead all housekeeping pre-opening preparations, including recruitment, training, and inventory setup

• Develop and implement cleaning schedules, procedures, and quality standards

• Manage, mentor, and motivate the housekeeping team

• Ensure exceptional cleanliness and presentation across guest rooms, public areas, and back-of-house

• Maintain budgetary control, monitor stock, and manage suppliers

• Oversee compliance with health, safety, and hygiene regulations

• Work closely with Operations and GM to ensure seamless guest experience

About You

• Proven leadership experience in luxury or lifestyle hotel housekeeping

• Pre-opening experience is desirable

• Detail-focused, highly organised, and excellent at team management

• Passionate about delivering a premium guest experience

What We Offer

• Competitive salary and incentives

• The opportunity to lead housekeeping operations for a flagship hotel opening

• Autonomy to set standards and shape the culture of a high-performing team