Kruwis Management is a proud franchise operator of Jersey Mike’s Subs, a popular and rapidly growing fast-casual restaurant brand known for its authentic, top-quality subs and exceptional customer service. With a strong commitment to community involvement and creating a positive workplace culture, Kruwis Management strives to deliver an outstanding dining experience to guests while fostering a supportive, energetic, and growth-oriented environment for its employees. As part of the Jersey Mike’s family, our team is dedicated to upholding the brand’s core values of integrity, teamwork, and excellence in everything we do.

Job Summary

The Administrative Assistant is responsible for facilitating the efficient operation of the organization by providing a wide range of clerical, administrative, and office management support. This role may include duties in general administration, human resources, and office coordination to ensure smooth business processes.

Duties and Responsibilities

· Answer and transfer phone calls, screen calls as necessary, and direct departmental communications.

· Welcome and direct visitors, clients, and employees.

· Maintain filing systems, records, documentation, and ensure compliance with company policies.

· Retrieve information from records, email, minutes, and related documents; prepare written summaries as needed.

· Respond to and resolve administrative inquiries and questions, referring complex issues to senior staff.

· Coordinate and schedule travel, meetings, appointments, and maintain calendars for management.

· Prepare agendas, record and distribute meeting minutes, and organize appointments.

· Process office mail and correspondence; proofread and type documents.

· Maintain office supplies inventory and coordinate maintenance of office equipment.

· Assist in maintaining human resource files, records, and documentation, ensuring confidentiality and integrity.

· Assist in planning and execution of special events such as benefits enrollment, company meetings, and employee recognition events.

· Perform other related duties as assigned.

Required Skills and Abilities

· Excellent verbal and written communication skills.

· Outstanding interpersonal and customer service skills, with the ability to manage sensitive and confidential situations professionally.

· Strong organizational skills and attention to detail.

· Excellent time management abilities and capacity to meet deadlines in a fast-paced environment.

· Proficiency in Microsoft Office Suite, Google Workspaces and related software; ability to quickly learn HRIS, payroll, and similar applications.

· Extensive knowledge of office management systems and procedures.

· Ability to operate general office equipment and type at least 60 words per minute.

· Ability to prioritize tasks, delegate when appropriate, and work independently.

Education and Experience

· High school diploma or equivalent required

· Two to five years of experience in an administrative, clerical, or human resources role preferred.

Physical Requirements

· Prolonged periods of sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds at times.

Kruwis Management is a proud franchise operator of Jersey Mike’s Subs, a popular and rapidly growing fast-casual restaurant brand known for its authentic, top-quality subs and exceptional customer service. With a strong commitment to community involvement and creating a positive workplace culture, Kruwis Management strives to deliver an outstanding dining experience to guests while fostering a supportive, energetic, and growth-oriented environment for its employees. As part of the Jersey Mike’s family, our team is dedicated to upholding the brand’s core values of integrity, teamwork, and excellence in everything we do.

Job Summary

The Administrative Assistant is responsible for facilitating the efficient operation of the organization by providing a wide range of clerical, administrative, and office management support. This role may include duties in general administration, human resources, and office coordination to ensure smooth business processes.

Duties and Responsibilities

· Answer and transfer phone calls, screen calls as necessary, and direct departmental communications.

· Welcome and direct visitors, clients, and employees.

· Maintain filing systems, records, documentation, and ensure compliance with company policies.

· Retrieve information from records, email, minutes, and related documents; prepare written summaries as needed.

· Respond to and resolve administrative inquiries and questions, referring complex issues to senior staff.

· Coordinate and schedule travel, meetings, appointments, and maintain calendars for management.

· Prepare agendas, record and distribute meeting minutes, and organize appointments.

· Process office mail and correspondence; proofread and type documents.

· Maintain office supplies inventory and coordinate maintenance of office equipment.

· Assist in maintaining human resource files, records, and documentation, ensuring confidentiality and integrity.

· Assist in planning and execution of special events such as benefits enrollment, company meetings, and employee recognition events.

· Perform other related duties as assigned.

Required Skills and Abilities

· Excellent verbal and written communication skills.

· Outstanding interpersonal and customer service skills, with the ability to manage sensitive and confidential situations professionally.

· Strong organizational skills and attention to detail.

· Excellent time management abilities and capacity to meet deadlines in a fast-paced environment.

· Proficiency in Microsoft Office Suite, Google Workspaces and related software; ability to quickly learn HRIS, payroll, and similar applications.

· Extensive knowledge of office management systems and procedures.

· Ability to operate general office equipment and type at least 60 words per minute.

· Ability to prioritize tasks, delegate when appropriate, and work independently.

Education and Experience

· High school diploma or equivalent required

· Two to five years of experience in an administrative, clerical, or human resources role preferred.

Physical Requirements

· Prolonged periods of sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds at times.