To support the housekeeping department by managing the daily flow of linen, ensuring clean linens are delivered and soiled items are removed from guest rooms. Maintain inventory, stock linen cupboards and support overall cleanliness standards within the hotel.

Main Duties and Responsibilities

• To perform the sorting, counting and recording of all linen to ensure sufficient stock is available
• Check all laundry in and out, ensuring all documentation is checked and completed as necessary
• Check in deliveries and put in correct storerooms
• To perform cleaning and maintenance of all storage, corridors and public areas to the required standard
• To ensure that all linen trolleys, cupboards and all items pertaining to guest service are stocked as required
• To report any maintenance to the Housekeeper or supervisor as soon as possible
• Complete any guest requests from reception for extra bedroom amenities as required
• Deliver room service orders to guests as required
• Collect room service trays and return them to the kitchen
• Remove all crockery and excess dishes from all rooms
• Remove all rubbish and soiled linen from all bedrooms
• Strip beds and replace with clean linen
• Maintain a safe and secure environment for yourself, guests and colleagues
• Deal with any guest enquires in a positive manner and in line with defined standards
• Be proactive in ensuring all guests are acknowledged in a timely and appropriate manner
• Ensure your behaviour respects the perspective, privacy, safety and security of your colleagues
• Always deliver your “fair share” in team task elements of the role and support colleagues whose workload may temporarily exceed your own

Key Skills / Experience Requirements

• Experience in hotel housekeeping
• Experience working in a demanding role

Additional Information

• If you have not heard back from us within 28 days of your application then it has not been successful on this occasion but please do consider applying for future department/business vacancies

To support the housekeeping department by managing the daily flow of linen, ensuring clean linens are delivered and soiled items are removed from guest rooms. Maintain inventory, stock linen cupboards and support overall cleanliness standards within the hotel.

Main Duties and Responsibilities

• To perform the sorting, counting and recording of all linen to ensure sufficient stock is available
• Check all laundry in and out, ensuring all documentation is checked and completed as necessary
• Check in deliveries and put in correct storerooms
• To perform cleaning and maintenance of all storage, corridors and public areas to the required standard
• To ensure that all linen trolleys, cupboards and all items pertaining to guest service are stocked as required
• To report any maintenance to the Housekeeper or supervisor as soon as possible
• Complete any guest requests from reception for extra bedroom amenities as required
• Deliver room service orders to guests as required
• Collect room service trays and return them to the kitchen
• Remove all crockery and excess dishes from all rooms
• Remove all rubbish and soiled linen from all bedrooms
• Strip beds and replace with clean linen
• Maintain a safe and secure environment for yourself, guests and colleagues
• Deal with any guest enquires in a positive manner and in line with defined standards
• Be proactive in ensuring all guests are acknowledged in a timely and appropriate manner
• Ensure your behaviour respects the perspective, privacy, safety and security of your colleagues
• Always deliver your “fair share” in team task elements of the role and support colleagues whose workload may temporarily exceed your own

Key Skills / Experience Requirements

• Experience in hotel housekeeping
• Experience working in a demanding role

Additional Information

• If you have not heard back from us within 28 days of your application then it has not been successful on this occasion but please do consider applying for future department/business vacancies