Central Reservations Agent

You MUST have previous Hostess / Reception / Reservations experience in RESTAURANTS.

An exciting opening for a Reservations Agent working from home, supported by Guest Relations Team. We are recruiting for a full time position, you will receive a competitive salary and only working day-times-DON’T MISS OUT!

Working week:

Position available to start from 01/03/2023

Working hours 8.30am-6pm with 1h break

 working 5 days per week Sunday -Thursday, Friday and Saturday -OFF

working 4 days from hone , require 1 day per week to come to central London and meet up with the team .

LONDON based applicants only please.

Famed for being the first to bring interactive ordering systems to the tables of diners, with customisable projected table-cloths and other engaging interactive content, there aim is to immerse guests in a beautifully designed world of captivating technology and interactivity whilst serving high quality pan-Asian cuisine with a perfectly matching drinks list.

With the inclusion of private dining and interactive games rooms and themed igloos, they are a market leading group in growth and are keen to find team members who want to grow and achieve with them. They’re looking for a strong and experienced Reservations Agent. The ideal candidate must come from a quality restaurant & bar background and be customer focused, sales driven, organised and highly professional.

The successful Reservations Agent will display:

High level of professionalism and reliability
Excellent knowledge of OpenTable & Collins reservations systems & other partners
Ability to work remotely with other members of the Guest Relations Team
Excellent sales & communication skills to engage and charm clients to convert reservations enquiries
Excellent English language skills
Ability to interact and engage with senior team such as Group Guest Relations Manager, Marketing Director, Operations Manager, Finance Manager, site Restaurant Managers and the CEO on a daily basis

Typical duties of the Reservations Agent may include but not be limited to:
Manage the implementation and daily operations of a central reservations system, all on a multi-site basis
Establish and maintain complete knowledge of the company’s standard operating procedures in regards to all types of reservations
Deliver excellent customer service and handle all guests enquiries on reservations, food, beverage and service

Complete various reports for the senior team

What we offer:

·        Fantastic competitive salary of £22,000 per annum. Plus a bonus opportunity of up to £3,000 per year

·        The role is 42.5h hours a week working the hours shared above.

·        Dedicated 2 weeks training. You are here for- us and we are here for -You.

·        Every 2 weeks’ pay and access to interactive Paydashboard platform

·        28 days of holiday a year

·        50% off your bill for you and your family or friends any time you dine with us!

·        Christmas day and Boxing day off

·        Company pension scheme

·        Earn up to £50 through our Refer a Friend Scheme – every friend you refer you get £50 there’s no limit

·        progression opportunities within the company as they look to grow and of course this role is working during the day and NO EVENINGS!

·        Reward and recognition-we love to celebrate! Be awarded in our yearly Inamo Award Ceremony. Every Year we give away over a £1500 of prizes

You MUST have previous Hostess / Reception / Reservations experience in RESTAURANTS.

An exciting opening for a Reservations Agent working from home, supported by Guest Relations Team. We are recruiting for a full time position, you will receive a competitive salary and only working day-times-DON’T MISS OUT!

Working week:

Position available to start from 01/03/2023

Working hours 8.30am-6pm with 1h break

 working 5 days per week Sunday -Thursday, Friday and Saturday -OFF

working 4 days from hone , require 1 day per week to come to central London and meet up with the team .

LONDON based applicants only please.

Famed for being the first to bring interactive ordering systems to the tables of diners, with customisable projected table-cloths and other engaging interactive content, there aim is to immerse guests in a beautifully designed world of captivating technology and interactivity whilst serving high quality pan-Asian cuisine with a perfectly matching drinks list.

With the inclusion of private dining and interactive games rooms and themed igloos, they are a market leading group in growth and are keen to find team members who want to grow and achieve with them. They’re looking for a strong and experienced Reservations Agent. The ideal candidate must come from a quality restaurant & bar background and be customer focused, sales driven, organised and highly professional.

The successful Reservations Agent will display:

High level of professionalism and reliability
Excellent knowledge of OpenTable & Collins reservations systems & other partners
Ability to work remotely with other members of the Guest Relations Team
Excellent sales & communication skills to engage and charm clients to convert reservations enquiries
Excellent English language skills
Ability to interact and engage with senior team such as Group Guest Relations Manager, Marketing Director, Operations Manager, Finance Manager, site Restaurant Managers and the CEO on a daily basis

Typical duties of the Reservations Agent may include but not be limited to:
Manage the implementation and daily operations of a central reservations system, all on a multi-site basis
Establish and maintain complete knowledge of the company’s standard operating procedures in regards to all types of reservations
Deliver excellent customer service and handle all guests enquiries on reservations, food, beverage and service

Complete various reports for the senior team

What we offer:

·        Fantastic competitive salary of £22,000 per annum. Plus a bonus opportunity of up to £3,000 per year

·        The role is 42.5h hours a week working the hours shared above.

·        Dedicated 2 weeks training. You are here for- us and we are here for -You.

·        Every 2 weeks’ pay and access to interactive Paydashboard platform

·        28 days of holiday a year

·        50% off your bill for you and your family or friends any time you dine with us!

·        Christmas day and Boxing day off

·        Company pension scheme

·        Earn up to £50 through our Refer a Friend Scheme – every friend you refer you get £50 there’s no limit

·        progression opportunities within the company as they look to grow and of course this role is working during the day and NO EVENINGS!

·        Reward and recognition-we love to celebrate! Be awarded in our yearly Inamo Award Ceremony. Every Year we give away over a £1500 of prizes