Employee Records
Assistant Manager
The 411
Full Time
2 Years Experience
Coins Icon £30000 - £40000 / Year
Assistant Manager
The 411

Full Time
2 Years Experience
Coins Icon £30000 - £40000 / Year
Skills
Motivational
Organisation
Insightful
Dynamic Leadership
Impactful
Description

Incipio curates beautiful spaces with vibrant atmospheres for great times.

Vibrancy: the state of being full of energy and life

Our Assistant Managers are pro-active, detailed, operational leaders for their teams.

They bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of their teams.

 

BENEFITS + BEST BITS

Transparent and fair TRONC payments

Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards

Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio

Referral Bonus: refer a friend and once they have passed their probation you receive a bonus

60% of our management teams are people we have progressed internally

Career development + opportunity to grow and expand in this role as the business expands

Company awards to celebrate team and regular events

Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)·

10 paid days sick leave

Compassionate Leave

Enhanced Maternity, Paternity and Adoption leave

Length in service; earn additional holiday after 2 years continuous service

Incipio FC + Seasonal Socials

50% discount for food and drink in all of our venues

 

WHAT YOU’LL BE GETTING UP TO

Deliver structured inductions to new members of your team with reviews and sign offs.

You support your team consistently by coaching on shift and train your team monthly to ensure they are the best they can be, always look to drive the highest standards in service.

You work at pace with energy, always looking for the next task that can be completed and delegating to others.

You proactively drive positive feedback in your venue, leading by example and setting feedback targets for your team.

You handle guest complaints with a positive & professional attitude to minimise the negative effect on your venue and proactively communicating this with your management team. It is your responsibility to follow your management teams expectations with comps & voids.  

You ensure our people and venue are safe by understanding what it means to be compliant, upholding these standards and utilising the systems provided to do so. 

You will deliver inspiring, informative and well-structured shift briefs to your team with daily sales targets.

 You run your shifts independently and have total accountability for the sales targets and guest experience.

You will positively represent yourself, your team and Incipio, day by day through your actions, tasks and responsibilities.

Having fun, laughing a lot and bringing the good vibes

 

WHAT WE’RE LOOKING FOR

You are an effective leader who is organised, approachable and honest, and set yourself and your team up to run incredible shifts that achieve forecasted sales.

Someone who has a passion for individual hospitality experiences 

People focused, delivering structured inductions to new team members and encourage development

A problem solver who enjoys collating feedback and ideas from others and implementing that into a single focus

You have a discipline for implementing exceptional standards

You are calm in high pressure environments

You have a big heart and want to impart your knowledge onto your team

 

 

 

 Equal Opportunities Employers

 

Incipio Group are an equal opportunity employer and are committed to a fair recruitment process.

This means we don’t require your name, age, ethnicity or gender to be on your CV – it’s up to you whether you would like to disclose that information. 

 

Incipio curates beautiful spaces with vibrant atmospheres for great times.

Vibrancy: the state of being full of energy and life

Our Assistant Managers are pro-active, detailed, operational leaders for their teams.

They bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of their teams.

 

BENEFITS + BEST BITS

Transparent and fair TRONC payments

Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards

Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio

Referral Bonus: refer a friend and once they have passed their probation you receive a bonus

60% of our management teams are people we have progressed internally

Career development + opportunity to grow and expand in this role as the business expands

Company awards to celebrate team and regular events

Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)·

10 paid days sick leave

Compassionate Leave

Enhanced Maternity, Paternity and Adoption leave

Length in service; earn additional holiday after 2 years continuous service

Incipio FC + Seasonal Socials

50% discount for food and drink in all of our venues

 

WHAT YOU’LL BE GETTING UP TO

Deliver structured inductions to new members of your team with reviews and sign offs.

You support your team consistently by coaching on shift and train your team monthly to ensure they are the best they can be, always look to drive the highest standards in service.

You work at pace with energy, always looking for the next task that can be completed and delegating to others.

You proactively drive positive feedback in your venue, leading by example and setting feedback targets for your team.

You handle guest complaints with a positive & professional attitude to minimise the negative effect on your venue and proactively communicating this with your management team. It is your responsibility to follow your management teams expectations with comps & voids.  

You ensure our people and venue are safe by understanding what it means to be compliant, upholding these standards and utilising the systems provided to do so. 

You will deliver inspiring, informative and well-structured shift briefs to your team with daily sales targets.

 You run your shifts independently and have total accountability for the sales targets and guest experience.

You will positively represent yourself, your team and Incipio, day by day through your actions, tasks and responsibilities.

Having fun, laughing a lot and bringing the good vibes

 

WHAT WE’RE LOOKING FOR

You are an effective leader who is organised, approachable and honest, and set yourself and your team up to run incredible shifts that achieve forecasted sales.

Someone who has a passion for individual hospitality experiences 

People focused, delivering structured inductions to new team members and encourage development

A problem solver who enjoys collating feedback and ideas from others and implementing that into a single focus

You have a discipline for implementing exceptional standards

You are calm in high pressure environments

You have a big heart and want to impart your knowledge onto your team

 

 

 

 Equal Opportunities Employers

 

Incipio Group are an equal opportunity employer and are committed to a fair recruitment process.

This means we don’t require your name, age, ethnicity or gender to be on your CV – it’s up to you whether you would like to disclose that information.