Job description

The Role: Supervisor

Restaurant: Nathalie Mayfair

The Location:  7 Hanover Square, London W1S 1HQ

The Salary: Competitive

Who we are:

Located in the heart of central London, with vibrant sites in Mayfair and Marylebone Village, Nathalie is an independent café and deli offering fresh, balanced, and delicious food on the go. Everything on our menu is made daily by our talented in-house chefs, using the finest seasonal ingredients sourced from local suppliers. We believe that good food doesn’t have to compromise on taste, quality, or nutrition, especially when time is short.

Benefits

·        Competitive salary

·        Flexible weekly rotas to support work-life balance

·        28 days paid holiday

·        Generous staff discounts across food and drink

·        Complimentary staff meals during shifts

·        Wagestream – access to the Wagestream money management app that lets you track your earnings throughout the month, instantly access up to 50% of your pay as soon as you earn it and save directly from your salary

·        "Refer a Friend" bonus scheme

·        Monthly recognition programs with rewards and incentives

·        Continuous training and professional development opportunities

·        Long-service bonuses for loyal team members

The Role:

As a Supervisor, you will be at the heart of daily operations, leading by example to maintain high standards of service and presentation. You’ll play an active role in training and motivating staff, fostering a positive work ethic, and ensuring our guests consistently enjoy exceptional experiences.

Key Responsibilities

• Oversee and maintain cleanliness and presentation standards.
• Foster a positive, motivated team environment by encouraging strong work ethics and integrity.
• Delegate tasks effectively and support staff training and development.
• Manage guest interactions and complaints professionally and tactfully.
• Ensure company uniform and grooming standards are upheld by all staff.
• Collaborate with the management team to recruit, train, and retain top talent.
• Monitor quality control, hygiene, and health & safety procedures.
• Perform opening and closing duties as needed.
• Assist across different areas of the business to ensure smooth operations.

What We're Looking For

We’re seeking a proactive, dedicated individual who thrives in a fast-paced environment and approaches challenges with a can-do attitude. The ideal candidate will have:

• A commitment to delivering outstanding customer service.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent problem-solving abilities and the confidence to make decisive choices.
• Flexibility and adaptability to respond to changing demands.
• A collaborative and team-focused approach.

If you are passionate about hospitality and ready to take the next step in your career, we would love to hear from you!

Apply now to become part of our team!

Job description

The Role: Supervisor

Restaurant: Nathalie Mayfair

The Location:  7 Hanover Square, London W1S 1HQ

The Salary: Competitive

Who we are:

Located in the heart of central London, with vibrant sites in Mayfair and Marylebone Village, Nathalie is an independent café and deli offering fresh, balanced, and delicious food on the go. Everything on our menu is made daily by our talented in-house chefs, using the finest seasonal ingredients sourced from local suppliers. We believe that good food doesn’t have to compromise on taste, quality, or nutrition, especially when time is short.

Benefits

·        Competitive salary

·        Flexible weekly rotas to support work-life balance

·        28 days paid holiday

·        Generous staff discounts across food and drink

·        Complimentary staff meals during shifts

·        Wagestream – access to the Wagestream money management app that lets you track your earnings throughout the month, instantly access up to 50% of your pay as soon as you earn it and save directly from your salary

·        "Refer a Friend" bonus scheme

·        Monthly recognition programs with rewards and incentives

·        Continuous training and professional development opportunities

·        Long-service bonuses for loyal team members

The Role:

As a Supervisor, you will be at the heart of daily operations, leading by example to maintain high standards of service and presentation. You’ll play an active role in training and motivating staff, fostering a positive work ethic, and ensuring our guests consistently enjoy exceptional experiences.

Key Responsibilities

• Oversee and maintain cleanliness and presentation standards.
• Foster a positive, motivated team environment by encouraging strong work ethics and integrity.
• Delegate tasks effectively and support staff training and development.
• Manage guest interactions and complaints professionally and tactfully.
• Ensure company uniform and grooming standards are upheld by all staff.
• Collaborate with the management team to recruit, train, and retain top talent.
• Monitor quality control, hygiene, and health & safety procedures.
• Perform opening and closing duties as needed.
• Assist across different areas of the business to ensure smooth operations.

What We're Looking For

We’re seeking a proactive, dedicated individual who thrives in a fast-paced environment and approaches challenges with a can-do attitude. The ideal candidate will have:

• A commitment to delivering outstanding customer service.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent problem-solving abilities and the confidence to make decisive choices.
• Flexibility and adaptability to respond to changing demands.
• A collaborative and team-focused approach.

If you are passionate about hospitality and ready to take the next step in your career, we would love to hear from you!

Apply now to become part of our team!