Supervisor

We’re looking for an energetic, hands-on Supervisor to join the It’s Bagels team and help us deliver brilliant bagels, great coffee and an amazing experience for every guest.

As a Supervisor, you’ll be a key part of the management team, supporting the day-to-day running of the shop and helping to lead the team during busy services. You’ll be someone who leads from the front, keeps standards high and makes sure the shop runs smoothly from opening through to close.

• Supporting the management team with the day-to-day running of the shop

• Leading and motivating the team during service

• Ensuring our bagels, coffee and service are consistently delivered to a high standard

• Taking responsibility for your shift and making sure everything runs smoothly

• Supporting with opening and closing procedures

• Managing the team on shift, allocating stations and keeping everyone focused

• Training and coaching new and existing team members

• Ensuring food safety, health & safety and cleanliness standards are always maintained

• Monitoring product quality, presentation and portion control

• Helping to manage stock, deliveries and wastage

• Supporting with daily sales and operational targets

• Dealing confidently and professionally with guest feedback

• Keeping the team motivated and creating a positive working environment

• Completing shift checks, cashing up and other daily operational tasks

• Supporting the management team with anything else needed to keep the shop running brilliantly

We’re looking for someone who:

• Has previous experience as a Supervisor, Team Leader or in a similar hospitality role

• Is confident leading a team in a fast-paced environment

• Has excellent communication and people skills

• Takes pride in delivering great customer service

• Has high standards and strong attention to detail

• Is organised, reliable and able to stay calm under pressure

• Enjoys coaching and developing people

• Is confident making decisions and taking ownership of their shift

• Understands the importance of food safety and operational standards

• Is passionate about food, hospitality and creating a great guest experience

We’re growing, and this is an exciting time to join the team. You’ll have the opportunity to develop your skills, take on responsibility and progress within a growing hospitality business.

If you’re a natural leader who loves being part of a busy team, takes pride in what you do and wants to help build something exciting, we’d love to hear from you.

We’re looking for an energetic, hands-on Supervisor to join the It’s Bagels team and help us deliver brilliant bagels, great coffee and an amazing experience for every guest.

As a Supervisor, you’ll be a key part of the management team, supporting the day-to-day running of the shop and helping to lead the team during busy services. You’ll be someone who leads from the front, keeps standards high and makes sure the shop runs smoothly from opening through to close.

• Supporting the management team with the day-to-day running of the shop

• Leading and motivating the team during service

• Ensuring our bagels, coffee and service are consistently delivered to a high standard

• Taking responsibility for your shift and making sure everything runs smoothly

• Supporting with opening and closing procedures

• Managing the team on shift, allocating stations and keeping everyone focused

• Training and coaching new and existing team members

• Ensuring food safety, health & safety and cleanliness standards are always maintained

• Monitoring product quality, presentation and portion control

• Helping to manage stock, deliveries and wastage

• Supporting with daily sales and operational targets

• Dealing confidently and professionally with guest feedback

• Keeping the team motivated and creating a positive working environment

• Completing shift checks, cashing up and other daily operational tasks

• Supporting the management team with anything else needed to keep the shop running brilliantly

We’re looking for someone who:

• Has previous experience as a Supervisor, Team Leader or in a similar hospitality role

• Is confident leading a team in a fast-paced environment

• Has excellent communication and people skills

• Takes pride in delivering great customer service

• Has high standards and strong attention to detail

• Is organised, reliable and able to stay calm under pressure

• Enjoys coaching and developing people

• Is confident making decisions and taking ownership of their shift

• Understands the importance of food safety and operational standards

• Is passionate about food, hospitality and creating a great guest experience

We’re growing, and this is an exciting time to join the team. You’ll have the opportunity to develop your skills, take on responsibility and progress within a growing hospitality business.

If you’re a natural leader who loves being part of a busy team, takes pride in what you do and wants to help build something exciting, we’d love to hear from you.