Jollibee is the largest restaurant company in the Philippines, operating more than 3,000 restaurants, including Burger King Philippines, Blue Ribbon, ChowKing, Greenwich Pizza, and with 30% of its restaurants outside the Philippines. Today, Jollibee is the 100% owner of Smashburger and seeks to solidify the brand in the U.S. before its next chapter of growth in the U.S. and abroad, which includes organic growth, unit expansion and new acquisitions. In July 2019, Jollibee announced the acquisition of Coffee Bean and Tea Leaf moving further towards their vision of becoming one of the “Top Five” restaurant companies in the world. Jollibee is characterized by a culture of trust, humility, collaboration, decisiveness, and executional excellence.

 Job Summary:

As a key role on payroll team, the Payroll Manager will be responsible for leading and executing the payroll function for our West Covina office. This is a hands-on manager role, managing payroll for three restaurant companies paying approximately 6,000 employees in the U.S. and Canada. The position will have direct supervision of a team of 4-5 Payroll Specialists and will report to the Payroll Director of Shared Services.

Responsibilities:

Manage and participate in the multi-state and Canada payroll and timekeeping processes including reviewing, validating and reconciling payroll data to ensure accurate payroll payments, reporting and records

Provide direct supervision, leadership and development to the West Covina payroll team

Ensure timely and accurate processing of payroll transactions and updates including salaries, benefits, garnishments, taxes, and other deductions as well as new hires, terminations, and changes to pay rates

Manage annual audits

Adhere to strict confidentiality standards

Act as a key participant in implementation of the new timekeeping system and help improve practices for the company

Partner with various groups within the business (ex. HR, IT and Accounting) to provide strategic direction on business needs and issues related to payroll

Ensure compliance with federal, state, local and Canadian tax and wage and hour laws, regulations or guidelines, including payroll tax registrations. Stay current on regulations, benefits changes, and labor laws impacting the payroll process, and stay compliant for all payroll tax jurisdictions

Prepare reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages

Establish and maintain a culture of customer service

Effectively resolve escalations of various issues encountered by team or reported by employees

Required Knowledge, Skills, and Abilities:

Self-motivated, capable of seeking quality solutions and continuously focusing on process improvements

Excellent organizational skills and attention to detail

Must have great math and Excel skills

Ability to manage and lead staff to first-rate performance

Demonstrated problem solving with an understanding of appropriate escalation points

Ability to deal with confidential and sensitive materials and maintain high level of integrity

Proven ability to collaborate and build strong relationships with client groups at differing levels

Ability to meet strict deadlines and prioritize

Understanding of payroll legislation and processes both in U.S. and Canada

Ability to problem solve and think outside of the box

Professional written and verbal communication as well as great interpersonal skills

Supervisory Responsibilities:

Provide direct supervision, leadership and development to the West Covina payroll team

Education and Experience:

5+ years of multi-state experience including management of team, processes, and systems

Relevant industry experience, restaurant or retail industry preferred

Experience in ADP Workforce Now required

Strong knowledge of federal and state law surrounding tax, garnishments, FMLA laws, new hires and terminations, benefits, etc.

Canada payroll experience preferred

Bachelors or Associates degree preferred

Certified Payroll Professional preferred

Additional Information

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 Jollibee is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs.

 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.

IND1

Jollibee is the largest restaurant company in the Philippines, operating more than 3,000 restaurants, including Burger King Philippines, Blue Ribbon, ChowKing, Greenwich Pizza, and with 30% of its restaurants outside the Philippines. Today, Jollibee is the 100% owner of Smashburger and seeks to solidify the brand in the U.S. before its next chapter of growth in the U.S. and abroad, which includes organic growth, unit expansion and new acquisitions. In July 2019, Jollibee announced the acquisition of Coffee Bean and Tea Leaf moving further towards their vision of becoming one of the “Top Five” restaurant companies in the world. Jollibee is characterized by a culture of trust, humility, collaboration, decisiveness, and executional excellence.

 Job Summary:

As a key role on payroll team, the Payroll Manager will be responsible for leading and executing the payroll function for our West Covina office. This is a hands-on manager role, managing payroll for three restaurant companies paying approximately 6,000 employees in the U.S. and Canada. The position will have direct supervision of a team of 4-5 Payroll Specialists and will report to the Payroll Director of Shared Services.

Responsibilities:

Manage and participate in the multi-state and Canada payroll and timekeeping processes including reviewing, validating and reconciling payroll data to ensure accurate payroll payments, reporting and records

Provide direct supervision, leadership and development to the West Covina payroll team

Ensure timely and accurate processing of payroll transactions and updates including salaries, benefits, garnishments, taxes, and other deductions as well as new hires, terminations, and changes to pay rates

Manage annual audits

Adhere to strict confidentiality standards

Act as a key participant in implementation of the new timekeeping system and help improve practices for the company

Partner with various groups within the business (ex. HR, IT and Accounting) to provide strategic direction on business needs and issues related to payroll

Ensure compliance with federal, state, local and Canadian tax and wage and hour laws, regulations or guidelines, including payroll tax registrations. Stay current on regulations, benefits changes, and labor laws impacting the payroll process, and stay compliant for all payroll tax jurisdictions

Prepare reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages

Establish and maintain a culture of customer service

Effectively resolve escalations of various issues encountered by team or reported by employees

Required Knowledge, Skills, and Abilities:

Self-motivated, capable of seeking quality solutions and continuously focusing on process improvements

Excellent organizational skills and attention to detail

Must have great math and Excel skills

Ability to manage and lead staff to first-rate performance

Demonstrated problem solving with an understanding of appropriate escalation points

Ability to deal with confidential and sensitive materials and maintain high level of integrity

Proven ability to collaborate and build strong relationships with client groups at differing levels

Ability to meet strict deadlines and prioritize

Understanding of payroll legislation and processes both in U.S. and Canada

Ability to problem solve and think outside of the box

Professional written and verbal communication as well as great interpersonal skills

Supervisory Responsibilities:

Provide direct supervision, leadership and development to the West Covina payroll team

Education and Experience:

5+ years of multi-state experience including management of team, processes, and systems

Relevant industry experience, restaurant or retail industry preferred

Experience in ADP Workforce Now required

Strong knowledge of federal and state law surrounding tax, garnishments, FMLA laws, new hires and terminations, benefits, etc.

Canada payroll experience preferred

Bachelors or Associates degree preferred

Certified Payroll Professional preferred

Additional Information

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 Jollibee is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs.

 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.

IND1