Pay

Competitive hourly base ($20-24/hr) pay plus tips. Tips currently average approximately $4 per hour but may vary by shift and volume. Overtime is paid in accordance with Massachusetts law.

Perks & Benefits

• Free regular sub during shifts of six hours or more

• Discounted meals when not working, in accordance with store policy

• Fountain drinks while on shift

• Paid training

• Opportunities for advancement

• Team-focused, fast-paced work environment

What You’ll Be Doing

• Lead crew members during assigned shifts in a fast-paced environment

• Work all stations including slicer, grill, register, and prep as needed

• Ensure food is prepared accurately and consistently to Jersey Mike’s standards

• Maintain speed, cleanliness, and organization throughout the shift

• Support customer service and help resolve guest concerns in real time

• Coach and support crew members on procedures and expectations

• Help manage shift flow, productivity, and teamwork during rushes

• Assist with cash handling and drawer counts when assigned

• Support inventory rotation, prep, and cleanliness standards

• Assist with opening or closing procedures depending on schedule

What We’re Looking For

• Strong work ethic and a sense of urgency

• Comfortable working hands-on and on your feet for the entire shift

• Leadership ability through attitude, effort, or prior experience

• Ability to stay focused and decisive during busy periods

• Strong communication and teamwork skills

• Reliable, punctual, and accountable

• Able to stand for extended periods and lift up to 40 lbs

• Availability for weekends and some holidays

Prior food service experience is preferred but not required. We are open to training the right person who wants to step into leadership.

About Us

At Jersey Mike’s, we believe in “giving to give” and creating an environment where people work hard, move fast, and grow together. We’re building a high-energy team that takes pride in great food, great service, and supporting one another during busy shifts.

About the Role

The Shift Leader role is a hands-on leadership position focused on running smooth, fast-paced shifts. This is a working role on the floor, not a desk position. It’s ideal for someone who brings urgency, accountability, and a team-first mindset and wants to grow into higher leadership over time.

Important Notes

• This is an hourly, non-exempt role

• Employment is at-will

• Tips are not guaranteed and may fluctuate

• This role requires working during peak hours, including weekends

Required Training – Please Read

This role includes required paid training prior to store opening. Training details and schedule will be provided in advance, and participation is required.

Pay

Competitive hourly base ($20-24/hr) pay plus tips. Tips currently average approximately $4 per hour but may vary by shift and volume. Overtime is paid in accordance with Massachusetts law.

Perks & Benefits

• Free regular sub during shifts of six hours or more

• Discounted meals when not working, in accordance with store policy

• Fountain drinks while on shift

• Paid training

• Opportunities for advancement

• Team-focused, fast-paced work environment

What You’ll Be Doing

• Lead crew members during assigned shifts in a fast-paced environment

• Work all stations including slicer, grill, register, and prep as needed

• Ensure food is prepared accurately and consistently to Jersey Mike’s standards

• Maintain speed, cleanliness, and organization throughout the shift

• Support customer service and help resolve guest concerns in real time

• Coach and support crew members on procedures and expectations

• Help manage shift flow, productivity, and teamwork during rushes

• Assist with cash handling and drawer counts when assigned

• Support inventory rotation, prep, and cleanliness standards

• Assist with opening or closing procedures depending on schedule

What We’re Looking For

• Strong work ethic and a sense of urgency

• Comfortable working hands-on and on your feet for the entire shift

• Leadership ability through attitude, effort, or prior experience

• Ability to stay focused and decisive during busy periods

• Strong communication and teamwork skills

• Reliable, punctual, and accountable

• Able to stand for extended periods and lift up to 40 lbs

• Availability for weekends and some holidays

Prior food service experience is preferred but not required. We are open to training the right person who wants to step into leadership.

About Us

At Jersey Mike’s, we believe in “giving to give” and creating an environment where people work hard, move fast, and grow together. We’re building a high-energy team that takes pride in great food, great service, and supporting one another during busy shifts.

About the Role

The Shift Leader role is a hands-on leadership position focused on running smooth, fast-paced shifts. This is a working role on the floor, not a desk position. It’s ideal for someone who brings urgency, accountability, and a team-first mindset and wants to grow into higher leadership over time.

Important Notes

• This is an hourly, non-exempt role

• Employment is at-will

• Tips are not guaranteed and may fluctuate

• This role requires working during peak hours, including weekends

Required Training – Please Read

This role includes required paid training prior to store opening. Training details and schedule will be provided in advance, and participation is required.