Jamavar is seeking an experienced and passionate Floor Manager to join our exceptional management team in the heart of Mayfair. This is an immediate start opportunity for a hospitality professional who thrives on delivering outstanding service, leading by example, and creating memorable guest experiences.

Drawing inspiration from our rich heritage, refined interiors, and award-winning cuisine, the Floor Manager plays a vital role in upholding the standards that define Jamavar.

The Role

As Floor Manager, you will support the senior management team in ensuring excellence across service, product knowledge, cleanliness, and team performance. You will be highly visible on the floor, confident in decision-making, and proactive in maintaining the highest operational standards.

Key Responsibilities Service & Training

• Ensure consistently high service standards across all services

• Be fully aware of bookings and any special guest requirements

• Organise and manage the floor before and during service

• Train, guide, and support new starters

• Handle guest complaints professionally and escalate when required

• Take cash and card payments and confidently complete cash-up procedures

• Maintain strong knowledge of table numbers and floor layout

• Brief the team before each shift

Product Knowledge

• Attend all compulsory staff meetings and training sessions

• Maintain excellent allergen awareness

• Maximise sales opportunities through confident recommendations

• Demonstrate knowledge of the restaurant’s history and artwork

• Possess basic wine and cocktail knowledge

• Use EPOS systems (Tevalis) confidently

Health & Safety

• Ensure all licensing laws and company policies are adhered to, including underage drinking

• Act immediately on any health and safety hazards (e.g. spills, trip hazards)

• Escalate unresolved issues promptly to management

• Be responsible for weekly fire alarm checks

• Promote a safe environment for guests and colleagues at all times

Cleanliness & Shift Organisation

• Oversee cleanliness and upkeep of all sections

• Ensure all areas are fully set for service and closed down correctly

• Maintain impeccable personal hygiene, uniform, and appearance standards for self and team

• Ensure all equipment is cleaned and maintained according to daily and weekly checklists

Stock & Operations

• Manage inventory

• Order utensils and support other operational requirements as needed

What We’re Looking For

• Reliable, punctual, and highly organised

• A natural leader and team player

• Excellent spoken English and communication skills

• Strong guest service and problem-solving abilities

• Calm under pressure with a positive, professional attitude

• Eager to learn, develop, and grow within a premium hospitality environment

What We Offer

• A collaborative and supportive work environment

• Opportunities for professional development and career progression

• The chance to be part of a fun, forward-thinking, and passionate team

• Employee discounts across some of the most prestigious restaurants in the heart of Mayfair

Jamavar is seeking an experienced and passionate Floor Manager to join our exceptional management team in the heart of Mayfair. This is an immediate start opportunity for a hospitality professional who thrives on delivering outstanding service, leading by example, and creating memorable guest experiences.

Drawing inspiration from our rich heritage, refined interiors, and award-winning cuisine, the Floor Manager plays a vital role in upholding the standards that define Jamavar.

The Role

As Floor Manager, you will support the senior management team in ensuring excellence across service, product knowledge, cleanliness, and team performance. You will be highly visible on the floor, confident in decision-making, and proactive in maintaining the highest operational standards.

Key Responsibilities Service & Training

• Ensure consistently high service standards across all services

• Be fully aware of bookings and any special guest requirements

• Organise and manage the floor before and during service

• Train, guide, and support new starters

• Handle guest complaints professionally and escalate when required

• Take cash and card payments and confidently complete cash-up procedures

• Maintain strong knowledge of table numbers and floor layout

• Brief the team before each shift

Product Knowledge

• Attend all compulsory staff meetings and training sessions

• Maintain excellent allergen awareness

• Maximise sales opportunities through confident recommendations

• Demonstrate knowledge of the restaurant’s history and artwork

• Possess basic wine and cocktail knowledge

• Use EPOS systems (Tevalis) confidently

Health & Safety

• Ensure all licensing laws and company policies are adhered to, including underage drinking

• Act immediately on any health and safety hazards (e.g. spills, trip hazards)

• Escalate unresolved issues promptly to management

• Be responsible for weekly fire alarm checks

• Promote a safe environment for guests and colleagues at all times

Cleanliness & Shift Organisation

• Oversee cleanliness and upkeep of all sections

• Ensure all areas are fully set for service and closed down correctly

• Maintain impeccable personal hygiene, uniform, and appearance standards for self and team

• Ensure all equipment is cleaned and maintained according to daily and weekly checklists

Stock & Operations

• Manage inventory

• Order utensils and support other operational requirements as needed

What We’re Looking For

• Reliable, punctual, and highly organised

• A natural leader and team player

• Excellent spoken English and communication skills

• Strong guest service and problem-solving abilities

• Calm under pressure with a positive, professional attitude

• Eager to learn, develop, and grow within a premium hospitality environment

What We Offer

• A collaborative and supportive work environment

• Opportunities for professional development and career progression

• The chance to be part of a fun, forward-thinking, and passionate team

• Employee discounts across some of the most prestigious restaurants in the heart of Mayfair