Assistant Manager

Assistant Manager – Jersey Mike’s UK 

Jersey Mike’s is coming to the UK — and we’re looking for an outstanding Assistant Manager to join us at the start of our journey.

This is more than just your next management role. It’s an opportunity to be part of building the Jersey Mike’s brand in the UK, helping create an amazing team and setting the standards from day one.

We’re looking for someone who brings energy, personality and passion to the restaurant. Someone who loves working with people, thrives in a fast-paced QSR environment and wants to develop into an even stronger leader.

Who are you?

You’re someone who:

Leads from the front – you’re hands-on, get stuck in and set the example for the team every day.

Sets high standards – you care about great food, great service, cleanliness and creating an experience customers want to come back for.

Lifts up your team – you enjoy coaching, supporting and developing people, helping everyone around you become better.

Loves the pace – you thrive in a busy QSR environment and know how to keep the team focused, positive and energised when things get busy.

Brings personality – you’re approachable, positive and confident, with the ability to create a team environment people genuinely enjoy being part of.

Takes ownership – you don’t wait to be asked. You spot what needs doing and make it happen.

Wants to grow – you’re ambitious, hungry to learn and see this as an opportunity to build your leadership career alongside a brand at the start of its UK journey.

Lives the values – you care about customers, your team and the community, and you understand the importance of representing Jersey Mike’s the right way.

Why this role?

Because you’ll be joining us at the beginning.

You’ll work closely with the General Manager to build a high-performing team, create an incredible restaurant culture and help establish what great looks like for Jersey Mike’s in the UK. And as we grow, so can you.

We’re looking for people who want to develop, take on more responsibility and become the future leaders of Jersey Mike’s UK.

Role and Responsibilities:

Support the General Manager in operating a consistently high-performing restaurant and developing the store team.

• Run complete restaurant shifts with responsibility for people, product, service, and facility execution.

• Assist with recruiting, onboarding, training, and development of crew members and shift leaders.

• Provide ongoing coaching and performance feedback.

• Assist with employee scheduling and deployment based on forecasted sales.

• Support inventory counts, ordering, receiving, product rotation, and waste control.

• Monitor food cost, labour utilization, overtime, discounts, voids, and other controllable expenses.

• Ensure compliance with food-safety, sanitation, workplace-safety, and brand requirements.

• Assist with cash controls, deposits, safe procedures, and daily paperwork.

• Help maintain equipment and coordinate repairs when necessary.

• Support catering, local-store marketing, community involvement, and sales-building activities.

• Help identify future Shift Leads and Managers and develop internal talent.

• Serve as manager-in-charge when the General Manager is unavailable

• Direct station assignments and deploy team members based on sales volume.

• Lead pre-shift communication and communicate priorities to the team.

• Maintain speed of service and identify bottlenecks during peak periods.

• Coach crew members in real time on service, food quality, cleanliness, and procedures.

• Ensure proper opening, shift-change, and closing procedures.

• Monitor prep levels, product availability, and restocking throughout the shift.

• Handle routine guest concerns and resolve issues appropriately.

• Coordinate breaks and adjust deployment as business levels change.

• Greet guests and provide friendly, energetic service.

• Take orders accurately and operate the POS/register.

• Prepare subs according to Jersey Mike’s recipes, portioning, and presentation standards.

• Work assigned stations including slicer, grill, bread, sprinkle, register, and order assembly once properly trained/certified.

• Maintain product quality, freshness, proper temperatures, and food-safety standards.

• Complete cleaning, sanitation, stocking, prep, dishes, and opening/closing tasks.

• Maintain a clean dining room, service line, kitchen, and exterior.

• Follow uniform, appearance, attendance, safety, and brand standards.

• Support online, delivery, catering, and pickup orders as required

Requirements:

• Ability to work a 45+ hour week, varying shift patterns.

• Available to work weekends. 

• At least 18 years of age.

• Ability to handle fast-paced and high stress situations.

• Understand that in times of need, extra hours and efforts will be required.

• Organize and establish priorities in the store with minimal supervision.

Ready to get started?

If you’re an ambitious, people-focused QSR leader who wants to make your mark from day one, we want to hear from you.

Join Jersey Mike’s UK. Be part of the beginning.

Assistant Manager – Jersey Mike’s UK 

Jersey Mike’s is coming to the UK — and we’re looking for an outstanding Assistant Manager to join us at the start of our journey.

This is more than just your next management role. It’s an opportunity to be part of building the Jersey Mike’s brand in the UK, helping create an amazing team and setting the standards from day one.

We’re looking for someone who brings energy, personality and passion to the restaurant. Someone who loves working with people, thrives in a fast-paced QSR environment and wants to develop into an even stronger leader.

Who are you?

You’re someone who:

Leads from the front – you’re hands-on, get stuck in and set the example for the team every day.

Sets high standards – you care about great food, great service, cleanliness and creating an experience customers want to come back for.

Lifts up your team – you enjoy coaching, supporting and developing people, helping everyone around you become better.

Loves the pace – you thrive in a busy QSR environment and know how to keep the team focused, positive and energised when things get busy.

Brings personality – you’re approachable, positive and confident, with the ability to create a team environment people genuinely enjoy being part of.

Takes ownership – you don’t wait to be asked. You spot what needs doing and make it happen.

Wants to grow – you’re ambitious, hungry to learn and see this as an opportunity to build your leadership career alongside a brand at the start of its UK journey.

Lives the values – you care about customers, your team and the community, and you understand the importance of representing Jersey Mike’s the right way.

Why this role?

Because you’ll be joining us at the beginning.

You’ll work closely with the General Manager to build a high-performing team, create an incredible restaurant culture and help establish what great looks like for Jersey Mike’s in the UK. And as we grow, so can you.

We’re looking for people who want to develop, take on more responsibility and become the future leaders of Jersey Mike’s UK.

Role and Responsibilities:

Support the General Manager in operating a consistently high-performing restaurant and developing the store team.

• Run complete restaurant shifts with responsibility for people, product, service, and facility execution.

• Assist with recruiting, onboarding, training, and development of crew members and shift leaders.

• Provide ongoing coaching and performance feedback.

• Assist with employee scheduling and deployment based on forecasted sales.

• Support inventory counts, ordering, receiving, product rotation, and waste control.

• Monitor food cost, labour utilization, overtime, discounts, voids, and other controllable expenses.

• Ensure compliance with food-safety, sanitation, workplace-safety, and brand requirements.

• Assist with cash controls, deposits, safe procedures, and daily paperwork.

• Help maintain equipment and coordinate repairs when necessary.

• Support catering, local-store marketing, community involvement, and sales-building activities.

• Help identify future Shift Leads and Managers and develop internal talent.

• Serve as manager-in-charge when the General Manager is unavailable

• Direct station assignments and deploy team members based on sales volume.

• Lead pre-shift communication and communicate priorities to the team.

• Maintain speed of service and identify bottlenecks during peak periods.

• Coach crew members in real time on service, food quality, cleanliness, and procedures.

• Ensure proper opening, shift-change, and closing procedures.

• Monitor prep levels, product availability, and restocking throughout the shift.

• Handle routine guest concerns and resolve issues appropriately.

• Coordinate breaks and adjust deployment as business levels change.

• Greet guests and provide friendly, energetic service.

• Take orders accurately and operate the POS/register.

• Prepare subs according to Jersey Mike’s recipes, portioning, and presentation standards.

• Work assigned stations including slicer, grill, bread, sprinkle, register, and order assembly once properly trained/certified.

• Maintain product quality, freshness, proper temperatures, and food-safety standards.

• Complete cleaning, sanitation, stocking, prep, dishes, and opening/closing tasks.

• Maintain a clean dining room, service line, kitchen, and exterior.

• Follow uniform, appearance, attendance, safety, and brand standards.

• Support online, delivery, catering, and pickup orders as required

Requirements:

• Ability to work a 45+ hour week, varying shift patterns.

• Available to work weekends. 

• At least 18 years of age.

• Ability to handle fast-paced and high stress situations.

• Understand that in times of need, extra hours and efforts will be required.

• Organize and establish priorities in the store with minimal supervision.

Ready to get started?

If you’re an ambitious, people-focused QSR leader who wants to make your mark from day one, we want to hear from you.

Join Jersey Mike’s UK. Be part of the beginning.