Employee Records
District Manager - Tim Ho Wan
Jollibee Foods Corp (USA) - 2 Shared Services PB
District Manager - Tim Ho Wan
Jollibee Foods Corp (USA) - 2 Shared Services PB
Full Time
5 Years Experience
Coins Icon $90000 - $125000 / Year
District Manager - Tim Ho Wan
Jollibee Foods Corp (USA) - 2 Shared Services PB

Full Time
5 Years Experience
Coins Icon $90000 - $125000 / Year
Skills
Culinary Degree/Training
Description

Join Us in Leading Expansion Into a New Market

Tim Ho Wan, the world-famous Michelin-starred dim sum brand and proud member of the Jollibee Group, is bringing its legendary flavors to a new region in North America — and you could lead the way. This critical leadership role will be responsible for launching our first location in this market and ensuring it becomes a benchmark for operational excellence. Once established, you will oversee the opening and ongoing operations of future Tim Ho Wan restaurants across the region. We’re seeking a strategic, hands-on leader who is passionate about food, operations, and people — and ready to grow a global brand in an exciting new market. 

What You’ll Do 

Lead the Launch & Growth 

  • Oversee all aspects of opening the first North American Tim Ho Wan location. 

  • Drive operational success and guest satisfaction from day one. 

  • Lead expansion efforts, opening and managing additional restaurants in the region. 

Deliver Business Results 

  • Set and achieve sales, growth, and profitability targets. 

  • Develop and execute local marketing initiatives to build brand awareness. 

  • Analyze performance and adjust strategies to exceed goals. 

Maintain World-Class Standards 

  • Ensure strict adherence to Tim Ho Wan’s Food, Service, and Cleanliness (FSC) standards. 

  • Implement quality control measures and improvement plans based on feedback and audits. 

Build & Develop High-Performing Teams 

  • Recruit, train, and mentor restaurant leaders and staff. 

  • Create a culture that lives our values and delivers exceptional guest experiences. 

  • Implement succession planning and career development programs. 

Ensure Operational Excellence 

  • Manage P&L budgets, cost control, and productivity. 

  • Oversee compliance with company policies, food safety regulations, and legal requirements. 

  • Handle guest feedback and operational issues promptly. 

What We’re Looking For 

  • Education & Experience: 

  • Bachelor’s degree in Business, Management, or related field; equivalent experience considered. 

  • Proven multi-unit or high-volume restaurant management experience, preferably in quick service or casual dining. 

Skills & Attributes: 

  • Exceptional leadership, communication, and problem-solving skills. 

  • Strong financial acumen and operational insight. 

  • Proficiency in MS Office and POS systems (Aloha, Olo, OneDine, NetSuite). 

Requirements: 
  • Valid passport and ability to travel internationally for training in Hong Kong and/or Singapore. 

  • Fluency in Chinese (Mandarin or Cantonese). 

  • Ability to work irregular hours, weekends, and holidays. 

  • Physically able to stand for extended periods and lift up to 50 lbs. 

Why Join Tim Ho Wan? 

  • Be part of a historic brand milestone — launching our first North American restaurant. 

  • Collaborate with world-class culinary and hospitality professionals. 

  • Play a key role in expanding a Michelin-starred brand across the region. 

Join Us in Leading Expansion Into a New Market

Tim Ho Wan, the world-famous Michelin-starred dim sum brand and proud member of the Jollibee Group, is bringing its legendary flavors to a new region in North America — and you could lead the way. This critical leadership role will be responsible for launching our first location in this market and ensuring it becomes a benchmark for operational excellence. Once established, you will oversee the opening and ongoing operations of future Tim Ho Wan restaurants across the region. We’re seeking a strategic, hands-on leader who is passionate about food, operations, and people — and ready to grow a global brand in an exciting new market. 

What You’ll Do 

Lead the Launch & Growth 

  • Oversee all aspects of opening the first North American Tim Ho Wan location. 

  • Drive operational success and guest satisfaction from day one. 

  • Lead expansion efforts, opening and managing additional restaurants in the region. 

Deliver Business Results 

  • Set and achieve sales, growth, and profitability targets. 

  • Develop and execute local marketing initiatives to build brand awareness. 

  • Analyze performance and adjust strategies to exceed goals. 

Maintain World-Class Standards 

  • Ensure strict adherence to Tim Ho Wan’s Food, Service, and Cleanliness (FSC) standards. 

  • Implement quality control measures and improvement plans based on feedback and audits. 

Build & Develop High-Performing Teams 

  • Recruit, train, and mentor restaurant leaders and staff. 

  • Create a culture that lives our values and delivers exceptional guest experiences. 

  • Implement succession planning and career development programs. 

Ensure Operational Excellence 

  • Manage P&L budgets, cost control, and productivity. 

  • Oversee compliance with company policies, food safety regulations, and legal requirements. 

  • Handle guest feedback and operational issues promptly. 

What We’re Looking For 

  • Education & Experience: 

  • Bachelor’s degree in Business, Management, or related field; equivalent experience considered. 

  • Proven multi-unit or high-volume restaurant management experience, preferably in quick service or casual dining. 

Skills & Attributes: 

  • Exceptional leadership, communication, and problem-solving skills. 

  • Strong financial acumen and operational insight. 

  • Proficiency in MS Office and POS systems (Aloha, Olo, OneDine, NetSuite). 

Requirements: 
  • Valid passport and ability to travel internationally for training in Hong Kong and/or Singapore. 

  • Fluency in Chinese (Mandarin or Cantonese). 

  • Ability to work irregular hours, weekends, and holidays. 

  • Physically able to stand for extended periods and lift up to 50 lbs. 

Why Join Tim Ho Wan? 

  • Be part of a historic brand milestone — launching our first North American restaurant. 

  • Collaborate with world-class culinary and hospitality professionals. 

  • Play a key role in expanding a Michelin-starred brand across the region. 

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