Job Description

People Co-ordinator / Operations Support

Job Title: People Co-ordinator / Operations Support
Reporting To: People Manager / Operations Manager
Location: K Beverage Head Office / Field Based
Business: K Beverage Ltd – Starbucks Franchise Partner

Role Purpose

To provide support across both the People and Operations functions, ensuring smooth day-to-day administration, strong people processes, and effective support to the K Beverage Starbucks store estate.

Key Responsibilities

People Support

• Support recruitment activity including adverts, interviews, onboarding, and right to work checks.
• Prepare contracts, new starter paperwork, and employee records.
• Maintain HR systems, absence records, holiday records, and personnel files.
• Support employee relations administration including meetings, letters, and note taking.
• Assist with training coordination and compliance records.
• Respond to basic people queries from store managers and employees.

Operations Support

• Provide administrative support to the Operations team across all stores.
• Maintain trackers, reports, action plans, and store communications.
• Support audits, compliance actions, and store follow-up.
• Assist with new store openings, projects, and operational initiatives.
• Coordinate maintenance, supplier requests, and general store support.

Skills & Experience

• Previous HR, administration, co-ordinator, or operations support experience.
• Strong organisation and attention to detail.
• Good IT skills including Microsoft Office / Excel.
• Strong communication and confidentiality skills.
• Retail or hospitality experience desirable.

Personal Attributes

• Positive and proactive approach.
• Able to manage multiple priorities.
• Professional and approachable.
• Strong attention to detail.
• Team focused and adaptable.

Additional Requirements

• Travel to stores may be required.
• Full UK driving licence essential.
• Flexibility to meet business needs.

Job Description

People Co-ordinator / Operations Support

Job Title: People Co-ordinator / Operations Support
Reporting To: People Manager / Operations Manager
Location: K Beverage Head Office / Field Based
Business: K Beverage Ltd – Starbucks Franchise Partner

Role Purpose

To provide support across both the People and Operations functions, ensuring smooth day-to-day administration, strong people processes, and effective support to the K Beverage Starbucks store estate.

Key Responsibilities

People Support

• Support recruitment activity including adverts, interviews, onboarding, and right to work checks.
• Prepare contracts, new starter paperwork, and employee records.
• Maintain HR systems, absence records, holiday records, and personnel files.
• Support employee relations administration including meetings, letters, and note taking.
• Assist with training coordination and compliance records.
• Respond to basic people queries from store managers and employees.

Operations Support

• Provide administrative support to the Operations team across all stores.
• Maintain trackers, reports, action plans, and store communications.
• Support audits, compliance actions, and store follow-up.
• Assist with new store openings, projects, and operational initiatives.
• Coordinate maintenance, supplier requests, and general store support.

Skills & Experience

• Previous HR, administration, co-ordinator, or operations support experience.
• Strong organisation and attention to detail.
• Good IT skills including Microsoft Office / Excel.
• Strong communication and confidentiality skills.
• Retail or hospitality experience desirable.

Personal Attributes

• Positive and proactive approach.
• Able to manage multiple priorities.
• Professional and approachable.
• Strong attention to detail.
• Team focused and adaptable.

Additional Requirements

• Travel to stores may be required.
• Full UK driving licence essential.
• Flexibility to meet business needs.