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Night Porter
Holiday Inn London - Luton Airport
Night Porter
Holiday Inn London - Luton Airport
Full Time
Competitive salary
Night Porter
Holiday Inn London - Luton Airport
Full Time
Competitive salary
Skills
Cleanliness
Money Handling
Food Safety
Catering Service
Basic Knowledge of Wines
Advanced Beers/Spirits Knowledge
Description
We are seeking a dedicated and enthusiastic individual to join our team as a Night Porter at the Holiday Inn London-Luton Airport.
Key Accountabilities:
- Ensure all department and guest health, safety, and security procedures are followed, and training is completed.
- Complete all company and brand training.
- Comply with statutory and company requirements related to money and key handling, credit procedures, health and safety, fire safety, and employment legislation.
- Ensure all guests receive a high standard of service at reception, the bar, in the restaurant, and from room service during night hours.
- When required, ensure company and brand standards for check-in and check-out procedures are followed.
- Be fully conversant with the facilities, services, and promotions offered by the hotel and brand, and whenever appropriate, offer this information to guests.
- Ensure IHG members are recognized and receive their benefits.
- Deliver and collect guest luggage to and from bedrooms.
- If required, ensure all the night audit procedures are completed to the standards required by the company.
- Prepare and serve any late-night refreshments while following all food safety and allergen procedures.
- Carry out guest wake-up calls.
- Collect Room Service breakfast door hangers and Greener Stay hangers, and take appropriate action as necessary.
- Prepare and set up the breakfast buffet following all food safety procedures.
- Ensure all meeting rooms are set up as required.
- Carry out any housekeeping requirements as necessary, following the IHG Way of Clean procedures.
- Perform floor and car park walks with any follow-up actions to ensure the property is well presented.
- Remove waste from containers and dispose of it properly.
- Carry out any other reasonable requests or projects by the hotel’s General Manager to improve the business.
Benefits:
- Employee discount across IHG properties
- Free on-site parking
- On-site gym
- Meals on duty
- Service charge
We are seeking a dedicated and enthusiastic individual to join our team as a Night Porter at the Holiday Inn London-Luton Airport.
Key Accountabilities:
- Ensure all department and guest health, safety, and security procedures are followed, and training is completed.
- Complete all company and brand training.
- Comply with statutory and company requirements related to money and key handling, credit procedures, health and safety, fire safety, and employment legislation.
- Ensure all guests receive a high standard of service at reception, the bar, in the restaurant, and from room service during night hours.
- When required, ensure company and brand standards for check-in and check-out procedures are followed.
- Be fully conversant with the facilities, services, and promotions offered by the hotel and brand, and whenever appropriate, offer this information to guests.
- Ensure IHG members are recognized and receive their benefits.
- Deliver and collect guest luggage to and from bedrooms.
- If required, ensure all the night audit procedures are completed to the standards required by the company.
- Prepare and serve any late-night refreshments while following all food safety and allergen procedures.
- Carry out guest wake-up calls.
- Collect Room Service breakfast door hangers and Greener Stay hangers, and take appropriate action as necessary.
- Prepare and set up the breakfast buffet following all food safety procedures.
- Ensure all meeting rooms are set up as required.
- Carry out any housekeeping requirements as necessary, following the IHG Way of Clean procedures.
- Perform floor and car park walks with any follow-up actions to ensure the property is well presented.
- Remove waste from containers and dispose of it properly.
- Carry out any other reasonable requests or projects by the hotel’s General Manager to improve the business.
Benefits:
- Employee discount across IHG properties
- Free on-site parking
- On-site gym
- Meals on duty
- Service charge
Night Porter
Full Time
Competitive salary
Skills
Cleanliness
Money Handling
Food Safety
Catering Service
Basic Knowledge of Wines
Advanced Beers/Spirits Knowledge
Airport Way, Luton, England LU2 9LF, United Kingdom