Moxy Manchester City

KE Hotels have brought Marriott's newest hotel brand to Manchester, transforming a former hat factory in the city's vibrant Spinningfields district. Moxy is designed to capture the rapidly emerging next-generation traveller combining stylish design, approachable service, latest technology and an affordable price.

Job Profile:

We’re looking for adaptable problem solver who takes initiative to ensure guests have a great experience & can work well in a fast-paced service role, all while bringing the Moxy brand to life creating a fun & relaxed environment that makes guests (& their dogs!) feel at home.

 Main Roles & Responsibilities

• Take over call handling from reception and deal with any late-night guest queries and check in any late arrivals.
• Look after hotel security and guest welfare at night, maintaining the upmost courtesy and politeness to guests.
• Conduct regular floor walks and security checks of fire exits and public areas.
• Carry out regular nightly checks and cleaning duties.
• Be aware of weekly business in the hotel & maximise every sales opportunity for food, beverage, and rooms.
• Have full knowledge and be able to act upon the fire procedures as laid down in the Hotel Fire Plan.
• Take over the bar as things get quiet and serve late drinks.
• To ensure the smooth operation of the hotel throughout the night period, ensuring customer service levels are always exceeded.
• Creating positive guest experiences to promote & support the Moxy brand
• Follow all food safety, licensing and health & safety policies to work safely.

 The successful candidate will be organised, punctual and efficient. You will also have excellent communication skills with both colleagues and with customers.

Useful Experience

• Knowledge of a property management system such as Opera
• Knowledge of Point of sales systems such as Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel & travel industry 

MORE INFORMATION

KE Hotels are a small, independent hotel owner and operator with four properties in the UK. Our focus is on high quality, mixed-use services and excellent levels of customer satisfaction.

MOXY Hotels is Marriott's youngest brand, which opened the first hotel in Milan, Italy, September 2014. MOXY hotels are designed to capture the rapidly emerging next-generation traveller. The brand combines contemporary, stylish design, approachable service, latest technology and, most importantly, an affordable price. It's the new way of travelling!

Marriott International Inc. is offering the most powerful portfolio in the industry, 30 brands and 8,000+ properties across 131 countries and territories give people more ways to connect, experience and expand their world. Founded by J. Willard and Alice Marriott, and guided by family leadership since 1927, their principles remain embedded in the company’s culture and in everything we do today. The company is headquartered outside of Washington, D.C. in Bethesda, Maryland.

Moxy Manchester City

KE Hotels have brought Marriott's newest hotel brand to Manchester, transforming a former hat factory in the city's vibrant Spinningfields district. Moxy is designed to capture the rapidly emerging next-generation traveller combining stylish design, approachable service, latest technology and an affordable price.

Job Profile:

We’re looking for adaptable problem solver who takes initiative to ensure guests have a great experience & can work well in a fast-paced service role, all while bringing the Moxy brand to life creating a fun & relaxed environment that makes guests (& their dogs!) feel at home.

 Main Roles & Responsibilities

• Take over call handling from reception and deal with any late-night guest queries and check in any late arrivals.
• Look after hotel security and guest welfare at night, maintaining the upmost courtesy and politeness to guests.
• Conduct regular floor walks and security checks of fire exits and public areas.
• Carry out regular nightly checks and cleaning duties.
• Be aware of weekly business in the hotel & maximise every sales opportunity for food, beverage, and rooms.
• Have full knowledge and be able to act upon the fire procedures as laid down in the Hotel Fire Plan.
• Take over the bar as things get quiet and serve late drinks.
• To ensure the smooth operation of the hotel throughout the night period, ensuring customer service levels are always exceeded.
• Creating positive guest experiences to promote & support the Moxy brand
• Follow all food safety, licensing and health & safety policies to work safely.

 The successful candidate will be organised, punctual and efficient. You will also have excellent communication skills with both colleagues and with customers.

Useful Experience

• Knowledge of a property management system such as Opera
• Knowledge of Point of sales systems such as Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel & travel industry 

MORE INFORMATION

KE Hotels are a small, independent hotel owner and operator with four properties in the UK. Our focus is on high quality, mixed-use services and excellent levels of customer satisfaction.

MOXY Hotels is Marriott's youngest brand, which opened the first hotel in Milan, Italy, September 2014. MOXY hotels are designed to capture the rapidly emerging next-generation traveller. The brand combines contemporary, stylish design, approachable service, latest technology and, most importantly, an affordable price. It's the new way of travelling!

Marriott International Inc. is offering the most powerful portfolio in the industry, 30 brands and 8,000+ properties across 131 countries and territories give people more ways to connect, experience and expand their world. Founded by J. Willard and Alice Marriott, and guided by family leadership since 1927, their principles remain embedded in the company’s culture and in everything we do today. The company is headquartered outside of Washington, D.C. in Bethesda, Maryland.